Partner Tip of the Week: Drive Innovation by Leveraging Partnerships
MSPs should encourage open mindedness to harness the distinct capabilities and insights of both their vendor partners and their clients. This approach involves initiating projects with a blank slate and consciously setting aside any assumptions about customer needs. This results in outside-the-box ideas getting consideration. In the same way, when customers adopt a ‘what if […]
Most of Our Clients Love Us, But a Handful Are Hard to Connect With. What Do We Do?
Allen Edwards provides some strategies to try to get an unresponsive client’s attention.
GlassHive Announces Collaboration with Microsoft to Transform MSP Sales and Marketing to Capture AI Opportunity with Customers
Microsoft and GlassHive share a vision of being partner-first companies, committed to ushering in a new era for the channel with a strong focus on security, AI, cloud, and providing safe anywhere access to business technology.
Kamanja Platform Combines Cybersecurity and Compliance for Services Providers
The Israeli startup offers a managed services platform that combines and automates cybersecurity and compliance activities — and its recruiting for MSP partners.
The Human Firewall: Cybersecurity’s First Line of Defense
Many business leaders fail to recognize that cybercriminals often use basic tactics to exploit untrained or unaware employees, rather than employing sophisticated software tools or hacks.
ChannelPro Weekly Podcast: Episode #259: Avalanche of Cash
ChannelPro Weekly returns with host Matt Whitlock, joined by Dave Sobel of MSP Radio, to discuss how MSPs can filter out the noise, industry-wide layoffs, and more.
ConnectWise Integrates Microsoft Defender for Business with its RMM and PSA Solutions
This upgrade offers expanded cybersecurity protection for SMBs.
Stay Ahead of Competitors Amid Economic Uncertainty by Prioritizing Value-Add Resources and Relationships
MSPs can best set themselves up for success by giving greater clarity around the products and use cases that matter to mutual customers.
Why Culture Means the Most to Waident’s John Ahlberg in Business
The Chicago-based SOC 2 MSP celebrates its 20-year anniversary this year.
Partner Tip of the Week: Align Partnerships with Customers to Ensure Business Needs are Met
The most profitable business arrangements are relationship-driven and not transactional. That’s the pathway to recurring revenue. By forging strategic alliances with your customers, you’re not just selling a product or service—you’re co-creating solutions tailored to their needs. The goal of every customer interaction should be to: Highlight recent successes and thank the customer for their […]