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The Latest

Voice of the Vendor: Right of Boom 2025, Part 2

February 28, 2025 |

Join ChannelPro’s Joel Zaidspiner and Ray Lyons live at Right of Boom in Las Vegas speaking with AvePoint, Pax 8, Sophos, and Netarx.

Voice of the Vendor: Right of Boom 2025, Part 1

February 25, 2025 |

Join ChannelPro VP and Associate Publisher live at Right of Boom in Las Vegas where he speaks with Right of Boom founder Andrew Morgan, Slide, and Syncro.

Voice of the Vendor: ITEXPO/MSPExpo Ft. Lauderdale, Florida – NUSO, C3 Complete, and Cynet

February 21, 2025 |

From ITEXPO/MSPExpo in Ft. Lauderdale, Flordida, join ChannelPro’s Joel Zaidspiner as he speaks with NUSO, C3 Complete, and Cynet.

Voice of the Vendor: 7 Figure MSP San Diego – RYTHMz, Cytracom, and 7 Figure MSP

January 16, 2025 |

From 7 Figure MSP in San Diego, join ChannelPro’s Joel Zaidspiner as he speaks with RYTHMz, Cytracom, 7 Figure MSP.

Voice of the Vendor: Marketopia GROWCON 2024

December 6, 2024 |

From Marketopia GROWCON 2024 in St. Petersburg, FL, join ChannelPro’s Joel Zaidspiner as he speaks with Shasta Cloud, Vircom, and Marketopia.

Voice of the Vendor: IT Nation 2024

November 11, 2024 |

From IT Nation 2024 in Orlando, join ChannelPro’s Joel Zaidspiner on the show floor speaking with Bitdefender, Secureframe, Automox, and MinMax.

Voice of the Vendor: Connectwise PitchIT

November 8, 2024 |

Join ChannelPro’s Joel Zaidspiner on the show floor speaking with Connectwise PitchIT winners SeedPod, PCPowersave, and Sention.

Voice of the Vendor: DattoCon 2024

October 31, 2024 |

From DattoCon 2024 in Miami, join ChannelPro’s Joel Zaidspiner on the show floor speaking with Inforcer, Pixm, 365Sentri, and Judy Security.

Voice of the Vendor: Ascii Edge St. Petersburg

October 24, 2024 |

From Ascii Edge in St. Petersburg, Florida, join ChannelPro’s Joel Zaidspiner on the show floor speaking with Gallium, Cylerian, and Alan Weinberger of Ascii

Voice of the Vendor: MSP Summit – Unifyr, Outpost Sentinel

September 23, 2024 |

From MSP Summit in Atlanta, join ChannelPro’s Joel Zaidspiner on the show floor speaking with Unifyr and Outpost Sentinel

Voice of the Vendor: TechCon Unplugged – Inky, Tech Marketing Engine

September 17, 2024 |

From Techcon Unplugged, join ChannelPro’s Joel Zaidspiner on the show floor speaking with Inky and Tech Marketing Engine

Voice of the Vendor: 7 Figure MSP Live – ThreatStop, High Level, The 20

August 16, 2024 |

From 7 Figure MSP Live, join ChannelPro’s traveling reporter Joel Zaidspiner on the show floor speaking with ThreatStop, High Level, and The 20

Voice of the Vendor: ChannelPro Defend East 2024 – Timus Networks, Excel Micro

August 13, 2024 |

From ChannelPro Defend East 2024, join ChannelPro’s traveling reporter Joel Zaidspiner on the show floor speaking with Timus Networks and Excel Micro.

Voice of the Vendor: ChannelCon 2024 – MSPWerks, Moovila, & Blacksmith Infosec

August 8, 2024 |

From ChannelCon 2024, join ChannelPro’s traveling reporter Joel Zaidspiner on the show floor speaking with MSPWerks, Moovila, & Blacksmith Infosec.

Voice of the Vendor: ASCII Boston 2024 – Rythmz, SkySwitch, Synivate, & Enzoic

July 29, 2024 |

From ASCII Boston 2024, join ChannelPro’s traveling reporter Joel Zaidspiner on the show floor speaking with Rythmz, SkySwitch, Synivate, and Enzioc.

Voice of the Vendor: MJ Shoer, CompTIA Chief Community Officer

July 18, 2024 |

In this special episode, join ChannelPro’s traveling reporter Joel Zaidspiner as he interviews MJ Shoer, CompTIA’s Chief Community Officer.

Voice of the Vendor: ASCII Chicago 2024

July 1, 2024 |

From ASCII Chicago 2024, join ChannelPro’s traveling reporter Joel Zaidspiner on the show floor speaking with Ringfree and Atro.

Voice of the Vendor: Pax8 Beyond 2024

June 13, 2024 |

Join ChannelPro’s traveling reporter Joel Zaidspiner at the 2024 Pax8 Beyond Conference in Denver.

Voice of the Vendor: 2024 RSA Conference, Part 3

May 30, 2024 |

Join ChannelPro’s traveling reporter Joel Zaidspiner at the 2024 RSA Conference in San Francisco.

Voice of the Vendor: 2024 RSA Conference, Part 2

May 30, 2024 |

Join ChannelPro’s traveling reporter Joel Zaidspiner at the 2024 RSA Conference in San Francisco.

Voice of the Vendor: 2024 RSA Conference, Part 1

May 29, 2024 |

Join ChannelPro’s traveling reporter Joel Zaidspiner at the 2024 RSA Conference in San Francisco.

Voice of the Vendor: Ultimate IT Growth Conference 2024

May 13, 2024 |

Join ChannelPro’s traveling reporter Joel Zaidspiner at the Ultimate IT Growth Conference in Dallas.

Voice of the Vendor: Kaseya Connect 2024

May 6, 2024 |

Join ChannelPro’s traveling reporter Joel Zaidspiner at Kaseya Connect 2024 in Las Vegas.

Voice of the Vendor: Ascii 2024 – New Jersey

April 19, 2024 |

Join ChannelPro’s traveling reporter Joel Zaidspiner at Ascii 2024 in New Jersey.

Voice of the Vendor: Robin Robins IT Sales and Marketing Boot Camp 2024

April 10, 2024 |

Join ChannelPro Vice President and Associate Publisher Joel Zaidspiner at the Robin Robins IT Sales & Marketing Boot Camp

Voice of the Vendor: N-able Empower 2024

April 4, 2024 |

Join ChannelPro’s traveling reporter Joel Zaidspiner at N-able Empower 2024.

Voice of the Vendor: Channel Partners Conference and Expo 2024

April 1, 2024 |

Join ChannelPro’s traveling reporter Joel Zaidspiner at the 2024 Channel Partners Conference and Expo.

Voice of the Vendor: ThreatLocker Zero Trust World 2024

March 26, 2024 |

Hit the show floor with ChannelPro celeb Joel Zaidspiner as he finds out the latest from some of those gracing the expo hall at ThreatLocker’s recent cybersecurity event in Orlando.

Voice of the Vendor: NerdioCon 2024

February 22, 2024 |

Join ChannelPro’s traveling reporter Joel Zaidspinner at NerdioCon 2024.

Voice of the Vendor: Growcon 23, a Marketopia Conference

December 13, 2023 |

Learn how these businesses are reshaping the IT industry and fueling MSP growth.

Voice of the Vendor: IT Nation Connect 2023

November 21, 2023 |

Hit the show floor with Joel Zaidspiner as he highlights four vendors at IT Nation Connect 2023.

Voice of the Vendor: 7 Figure MSP Live 2023

November 15, 2023 |

Check out what these three companies shared with ChannelPro’s Joel Zaidspiner on the show floor.

Voice of the Vendor: Kaseya DattoCon 2023

October 23, 2023 |

If you missed Kaseya DattoCon earlier this month, it’s not too late to hear from some of the key vendors. Listen to the latest set of show floor interviews.

Voice of the Vendor: Ingram Micro ONE 2023

October 6, 2023 |

ChannelPro’s Joel Zaidspiner visited with industry-leading vendors at the Ingram Micro ONE Innovation Summit to learn what’s new and exciting in the world of technology.

Voice of the Vendor: Build IT LIVE 2023

September 29, 2023 |

At the Build IT LIVE conference, ChannelPro’s Joel Zaidspiner interviewed both new and well-known partner organizations that offer unique value to the IT community.

Voice of the Vendor: TechCon Unplugged 2023

September 18, 2023 |

At the recent Techcon Unplugged conference, ChannelPro’s Joel Zaidspiner chats with thought leaders and vendors that are working to grow and support the IT services industry.

Voice of the Vendor: Vision 23, Special Edition

September 5, 2023 |

From The 20’s Vision 23 conference, this special episode focuses on MSP members Data Tech Cafe, Red Box Business Solutions, Sublime Computer Services, and Eagle’s Wings Technologies.

Voice of the Vendor: MSP of Dreams

August 23, 2023 |

At the recent MSP of Dreams event by 7 Figure MSP, ChannelPro’s Joel Zaidspiner finds out what’s new with Monjur, CyberSells, and Telivy.

Voice of the Vendor: MSP Community Minds

August 22, 2023 |

MSP Initiative’s new Community Minds event found ChannelPro’s Joel Zaidspiner chatting with the Law Office of Bradley Gross, BitLyft, and TruNorth Dynamics.

Voice of the Vendor: ChannelCon

August 10, 2023 |

At CompTIA’s conference in Las Vegas last week, ChannelPro’s Joel Zaidspiner caught up with iiiQ, Shield Cyber, and Phin Security.

Voice of the Vendor: SMB TechFest Q3

August 4, 2023 |

From sunny Irvine, Calif., Joel Zaidspiner finds out what YourVerse, restorVault, and Uncompromized are bringing to the channel and how MSPs can put their solutions to work.

Voice of the Vendor: Special Edition

July 31, 2023 |

George Bardissi, founder and CEO of the MSP Initiative, talks with ChannelPro’s Joel Zaidspiner about a new event launched after the Channel Strong tour bus was parked.

Voice of the Vendor: CyberQP Fantastic Forum

July 25, 2023 |

At the recent Fantastic Forum event, ChannelPro’s Joel Zaidspiner chats with execs from Senteon, Blumira, and the event’s host, CyberQP.

Voice of the Vendor: Pax8 Beyond

June 21, 2023 |

From the Pax8 Beyond expo hall, Joel Zaidspiner finds out what’s new with Torq, Nodeware, Liongard, Noname Security, and Apptega.

Voice of the Vendor: Channel Partners Conference and Expo

May 12, 2023 |

At the Channel Partners Conference and Expo, Joel Zaidspiner gets the latest from Avant, ConnectMeVoice, and NUSO.

Voice of the Vendor: RSA Conference, Part 2

May 8, 2023 |

From the RSA Conference at San Francisco’s Moscone Center, Joel Zaidspiner talks 1-to-1 with Dragos, Armorblox, and Sumo Logic.

Voice of the Vendor: RSA Conference, Part 1

May 4, 2023 |

On his first day at the RSA Conference, Joel Zaidspiner catches up with Cynet, Votiro, OpenText, and ESET.

Voice of the Vendor: Kaseya Connect Global 2023

May 2, 2023 |

At Kaseya Connect in Las Vegas, Joel Zaidspiner catches up with CyberQP, Cyberleaf, and Retriever.

Voice of the Vendor: NerdioCon 2023

March 11, 2023 |

At the recent NerdioCon 2023 user conference, Joel Zaidspiner gets the scoop from Liquidware, eG Innovations, Pia, Quickpass, and SOCSoter.

Voice of the Vendor: ASCII Edge Newport Beach

March 7, 2023 |

Covering the first ASCII Edge MSP event of 2023, ChannelPro’s Joel Zaidspiner chats with Snapcom, Liebraescva, and Hunter Artemis.

Voice of the Vendor: ITEXPO 2023

February 24, 2023 |

Live from sunny Florida, Joel Zaidspiner checks in with ACI Learning, Critical Insight, InsightPRM, and RingLogix.

Voice of the Vendor: 7 Figure MSP 2023

January 25, 2023 |

Back out on the road again for a new year, Joel Zaidspiner catches up with Chris Wiser of 7 Figure MSP, service collaboration vendor Thread, and security vendor Kamanja.

Voice of the Vendor: Acronis #CyberFit Summit 2022

November 28, 2022 |

Join Joel Zaidspiner in Miami for conversations with ApexaIQ, CompTIA, and Cybrella at the latest Acronis partner conference.

Voice of the Vendor: 7 Figure MSP Q4 2022

November 14, 2022 |

Joel Zaidspiner checks in with Actifile, CybrHawk, Datagate, and OITVoiP at the last 7 Figure MSP event of the year in Orlando.

Voice of the Vendor: TeamLogic IT Owners Summit 2022

October 24, 2022 |

ChannelPro’s Joel Zaidspiner checks in with CyberCNS, Invarosoft, and Mission Control at the latest gathering of TeamLogic IT franchise owners.

Voice of the Vendor: ASCII MSP Success Summit Dallas 2022

October 18, 2022 |

Joel Zaidspiner speaks with Bizzity, CyberGuard360, GreenLink Networks, and ASCII Cup winner Solutions Granted at the final ASCII Group event of 2022.

Voice of the Vendor: BigBIG 2022

October 13, 2022 |

Joel Zaidspiner stops by the Taylor Business Group’s latest conference to catch up with Antigen Security, Huntress, iTValuations, and Lemonade Stand.

Voice of the Vendor: Techcon Unplugged 2022

September 26, 2022 |

Live from the Windy City, Joel Zaidspiner gets the latest news and views from Augmentt, BVoIP, and Magnus Box.

Voice of the Vendor: DattoCon 2022

September 20, 2022 |

Join Joel Zaidspiner for conversations with Ruffian Software, Secureframe, and tribu live from the show floor at Datto’s latest partner conference.

Voice of the Vendor: CompTIA ChannelCon 2022

August 16, 2022 |

Live from this year’s CompTIA ChannelCon event in Chicago, Joel Zaidspiner brings you the latest from Infosec, IronVest, Linode, and Phin Security.

Voice of the Vendor: Build IT Live 2022

August 3, 2022 |

In the shadow of the Statue of Liberty, Joel Zaidspiner catches up with ChatGenie, HacWare, Rewst, and event host IT By Design.

Voice of the Vendor: ITEXPO 2022

July 7, 2022 |

Listen along with Joel Zaidspiner as he learns what’s new from Cyrisma, Premier BPO, Red Sentry, and Redstor.

Voice of the Vendor: Kaseya Connect IT 2022

June 30, 2022 |

The ever-wandering Joel Zaidspiner speaks with Evo Security, JumpCloud, and TitanHQ.

Voice of the Vendor: Ingram Micro Cloud Summit 2022

June 13, 2022 |

Live from the show floor in Miami, Joel Zaidspiner speaks with Probax, Scale Computing, and Sophos at Ingram Micro’s first in-person Cloud Summit since 2019.

Voice of the Vendor: Ultimate IT Growth Conference 2022

June 6, 2022 |

Take a listen to Joel Zaidspiner’s recent conversations with Breach Secure Now!, IRONSCALES, and Solutions Granted at MSP Sales Revolution’s first ever partner conference.

Voice of the Vendor: Meet Password Boss

May 16, 2022 |

Joel Zaidspiner takes advantage of a brief stop back home between road trips to learn about one of the newest names in password management software for MSPs.

Voice of the Vendor: Robin Robins IT Sales and Marketing Boot Camp

May 2, 2022 |

Greetings from Nashville, where our Joel Zaidspiner recently checked in with Lifecycle Insights, Spot, Vertical Axion, and Wasabi Technologies.

Voice of the Vendor: Channel Partners Conference & Expo 2022

April 25, 2022 |

Live from fabulous Las Vegas, ChannelPro’s Joel Zaidspiner speaks with Hook Security, ImagIT, NYNJA, and SaaSMAX.

Voice of the Vendor: IoTSSA Austin 2022

April 11, 2022 |

Listen up as Joel Zaidspiner checks in with Curricula, PC Matic, and ThreatAdvice, live from Austin, Texas.

Voice of the Vendor: NerdioCon 2022

March 7, 2022 |

Live from sunny Mexico, our Joel Zaidspiner checks in with Blackpoint Cyber, CrewHu, and ScalePad.

Voice of the Vendor: ASCII MSP Success Summit Houston

February 28, 2022 |

Live from the first ASCII Group event of the year, Joel Zaidspiner checks in with Binox MSP, HelpDesk.tech, and Redstor.

Voice of the Vendor: 7 Figure MSP 2022

February 7, 2022 |

Live from the recent 7 Figure MSP conference in Phoenix, Joel Zaidspiner checks in with Gradient MSP and SuperOps.ai.

Voice of the Vendor: Tuning Up for 2022

January 31, 2022 |

Back on the air, though not yet back on the road, ChannelPro’s Joel Zaidspiner checks in on the latest from Cisco and channel newcomer Tribu.

Voice of the Vendor: IT Nation Connect 2021

January 10, 2022 |

Tag along with Joel Zaidspiner at the 2021 ConnectWise IT Nation Connect conference as he speaks with Channel Program, DataStream Cyber Insurance, and Liongard.

Voice of the Vendor: ITEX 2021

January 10, 2022 |

On the scene and back in action at ITEX 2021, Joel Zaidspiner gets the latest from DocuWare, ELO Digital Office, EveryonePrint, and SalesChain.

Voice of the Vendor: Channel Partners Fall 2021

January 10, 2022 |

Make the rounds at the fall 2021 Channel Partners Conference & Expo with our own Joel Zaidspiner, as he catches up with IT By Design, SaaSMAX, SkyAMP, and Venn.

Voice of the Vendor: Acronis CyberFit Summit 2021

January 10, 2022 |

Live from Miami, Joel Zaidspiner brings you the latest from Cybereason, Kaseya, and Virtuozzo.

Voice of the Vendor: Kaseya Connect IT 2021

January 10, 2022 |

Join Joel Zaidspiner as he checks in from Kaseya’s latest Connect IT event with Addigy, Blackpoint Cyber, Invysta Technology Group, Joe’s Datacenter, and PC Matic

Voice of the Vendor: IotSSA Charlotte 2021

November 9, 2021 |

Check in with Joel Zaidspiner as he checks in with ADT Cybersecurity, Mailprotector, and ThreatLocker.

Voice of the Vendor: The 20 Vision 2021

November 3, 2021 |

Check in with the latest from BLOKWORX, Hornetsecurity, SuperOps.ai, and TwoRivers ITAD Solutions in this series of interviews from the latest meeting of managed services coop The 20.

Voice of the Vendor: Build IT Live 2021

October 6, 2021 |

From high above the Hudson River, in N.J., Joel Zaidspiner checks in with Armor, CrushBank, Mindmatrix, and Richardson & Richardson at IT By Design’s recent Build IT Live conference.

Voice of the Vendor: 7 Figure MSP 2021

September 7, 2021 |

Pull up a seat for Joel Zaidspiner’s conversations with Lifecycle Insights, SaaS Alerts, and 7 Figure MSP guru Chris Wiser.

Voice of the Vendor: ITEXPO 2021

July 21, 2021 |

Boom Collaboration, Loop Communications, SecurityStudio, Train Our Troops, Vijilan, and Wildix sit down with Joel Zaidspiner in sunny Miami to share their latest news and notes.

Voice of the Vendor: ASCII SMB IT Success Summit Cincinnati

July 14, 2021 |

Grab a seat and listen in on Joel Zaidspiner’s conversations from the latest ASCII Group event with ConnectMeVoice, Encore Strategic Consulting, and Zyxel.

Voice of the Vendor: ASCII SMB IT Success Summit Houston

June 4, 2021 |

On the road again—and loving it—in the Lone Star State, ChannelPro’s Joel Zaidspiner checks in with AnswerConnect, CyberGuard360, and MSP360.

Voice of the Vendor: Robin Robins Boot Camp 2021

May 28, 2021 |

He’s on the road and face to face with vendors again! Listen in on Joel Zaidspiner’s recent chats with Axcient, Cloudwerxe, OITVoIP, and ReachOut Technology.

Voice of the Vendor: Channel Strong Positive Vibes Tour, Part 2

April 6, 2021 |

Dig into a second helping of on-the-spot interviews from the latest Channel Strong road tour of America, this time with channel pro attendees of those events.

Voice of the Vendor: Channel Strong Positive Vibes Tour, Part 1

April 2, 2021 |

Back on the road again, if only briefly, ChannelPro’s Joel Zaidspiner checks in with Acronis, BVoIP, Compliancy Group, Nerdio, Pax8, RocketCyber, and Snom about their latest road trip across America.

Voice of the Vendor: Channel Strong 2.0

November 2, 2020 |

The Channel Strong tour of America was back on the road last month, and this time our own Joel Zaidspiner went along for the ride. Get his behind-the-scenes look at what Channel Strong is and how it came together.

Voice of the Vendor: Channel Strong

September 1, 2020 |

Listen in as Acronis, BVoIP, ConnectBooster, Pax8, and SOCSoter tell Joel Zaidspiner why they and other vendors logged 7,000 miles in three weeks to speak with MSPs, safely and in person, on the Channel Strong road tour of America.

Voice of the Vendor: RSA Conference 2020, Part 2

March 20, 2020 |

He had too much good stuff from this year’s giant RSA security show to fit in one episode, so Joel Zaidspiner is back for conversations with Infosec, Panda Security, Respond Software, Trustifi, and XM Cyber.

Voice of the Vendor: RSA Conference 2020, Part 1

March 17, 2020 |

In the first of a two-part series from one of this year’s biggest security conferences, Joel Zaidspiner visits with Keeper Security, McAfee, and Vijilan.

Voice of the Vendor: 7 Figure MSP Live

March 12, 2020 |

Pop into The Wiser Agency’s recent 7 Figure MSP Live event with Joel Zaidspiner for visits with Cytracom, Triafy, and MSP Lori Tisinai, of Computer Concepts USA.

Voice of the Vendor: ITEXPO 2020

March 2, 2020 |

Live from Florida, our Joel Zaidspiner checks in with High Wire Networks, SALVAGEDATA, and WatchGuard for their latest and greatest news.

Voice of the (Socially Distanced) Vendor: Episode 16

April 13, 2021 |

In this episode, our virtually roving reporter talks cyber-insurance and marketing with Inskyber and Marketopia.

Voice of the (Socially Distanced) Vendor: Episode 15

March 26, 2021 |

Any time is a good one to discuss cybersecurity these days, and your host Joel Zaidspiner proves it in his conversations with Acronis and Cobalt.

Voice of the (Socially Distanced) Vendor: Episode 14

February 26, 2021 |

Check in on the latest from Solutions Granted and Zomentum and meet a channel newcomer named Gradient MSP courtesy of your guide to all things vendor, Joel Zaidspiner.

Voice of the (Social Distanced) Vendor: Episode 13

February 2, 2021 |

Joel Zaidspiner’s BACK with a fresh round of interviews with top vendors. This time he catches up with Arctic Wolf, BVoIP, and ConnectBooster.

Voice of the (Social Distanced) Vendor: Episode 12

December 21, 2020 |

Ring in the new year with our Joel Zaidspiner’s latest executive interviews, this time with Carbon Systems and Trustifi.

Voice of the (Socially Distanced) Vendor: Episode 11

November 20, 2020 |

Catch up with Compliancy Group, Dark Cubed, and managed services guru Karl Palachuk, courtesy of our own Joel Zaidspiner.

Voice of the (Socially Distanced) Vendor: Episode 10

October 13, 2020 |

On the spot as usual, ChannelPro’s Joel Zaidspiner talks with BVoIP ahead of the latest Channel Strong road tour, JS Group about its important new executive hire, and MSP Toolkit about its brand-new set of business building resources.

Voice of the (Socially Distanced) Vendor: Episode 9

September 30, 2020 |

In his latest virtual road trip, ChannelPro’s Joel Zaidspiner checks in with Cyberfish, IoTSSA, and SAP on what’s new and noteworthy in the SMB channel.

Voice of the (Socially Distanced) Vendor: Episode 8

September 3, 2020 |

Join our not-currently-roving reporter Joel Zaidspiner as he chats with Blancco, Mailprotector, and Stridepoint.

Voice of the (Socially Distanced) Vendor: Episode 7

August 25, 2020 |

Check in on the news you need to know from Calyptix, EZ VPN, and Stratus Technologies in Joel Zaidspiner’s latest collection of candid vendor chats.

Voice of the (Socially Distanced) Vendor: Episode 6

July 20, 2020 |

In his latest set of interviews, ChannelPro’s virtual road warrior Joel Zaidspiner catches up with ChannelOnline, Inuvika, SKOUT, and Warranty Master.

Voice of the (Socially Distanced) Vendor: Episode 5

July 1, 2020 |

Joel Zaidspiner’s hop-scotching journey across the vendor landscape continues! This time he speaks with Datto, Managed Sales Pros, and Vault America.

Voice of the (Socially Distanced) Vendor: Episode 4

June 26, 2020 |

Our ever-roving reporter is back on the virtual road for conversations with GPS Insight, GreenLink Networks, and IT By Design.

Voice of the (Socially Distanced) Vendor: Episode 3

June 9, 2020 |

Have Teams, will travel. Virtually, that is. Though still grounded, ChannelPro’s Joel Zaidspiner checks in on the latest news from CloudOak, Nerdio, and Tigerpaw.

Voice of the (Socially Distanced) Vendor: Episode 2

May 26, 2020 |

Catching up from afar again, our own Joel Zaidspiner checks in with Liongard, SOCSoter, and The Sky’s The Limit Consulting on what’s new and next in SMB tech.

Voice of the (Socially Distanced) Vendor: Episode 1

May 26, 2020 |

Off the road but back on the air, our own Joel Zaidspiner returns with remotely recorded updates from AvePoint, BVoIP, and SiteLock.

Nectar Introduces Next-Generation Monitoring & Reporting Platform for a New Era of Multi-Vendor Voice, Video and Real-Time Collaboration

March 22, 2019 |

Nectar 10 provides purpose-built, multi-vendor monitoring, diagnostic and reporting capabilities to support cloud, on-premise and hybrid collaboration environments

MSPs Take Note: Top Vendors Offer Key Advice and More at ChannelPro’s Florida Show

February 14, 2025 |

Find out how to boost business with the hottest trends and expert advice for MSPs. Leading vendors at ChannelPro LIVE reveal top strategies.

How Do I Build Profitable Partnerships with IT Vendors?

January 10, 2025 |

Building profitable partnerships is the secret weapon for MSPs to skyrocket profits, dominate markets, and deliver unmatched client value.

Q&A w/ NUSO’s Patrick Foster: MSPs Are at a Massive Disadvantage When They Don’t Sell Voice

July 30, 2024 |

NUSO’s devotion to innovation is making it easy for MSPs to sell VoIP and UCaaS. That means significant recurring revenue.

Meet the 2023 ChannelPro Vendors on the Vanguard

February 20, 2023 |

Take a tour through our latest batch of overlooked, up-and-coming, and lesser-known vendors in managed services, cloud computing, security, and the Internet of Things.

Ingram Micro Ships Xvantage, a Unified “Digital Experience” for Partners, Vendors, and Employees

September 7, 2022 |

First previewed earlier this year and available now in the U.S. and Germany, the new platform aims to give everyone in Ingram’s ecosystem consolidated online access to everything they need to do business with the distributor itself and one another.

ChannelPro Weekly Podcast: Episode #238 – Invoice Jenga

September 2, 2022 |

If you’ve heard it once, you’ve heard it a thousand times: Billing customers is exactly like a 3D puzzle involving wooden blocks.

ConnectWise Buys Accounting Integration and Payments Processing Vendor Wise-Sync

August 31, 2022 |

The deal marks ConnectWise’s first entry into the market for automated end user payment collection and reconciliation for MSPs.

Gradient MSP Introduces Integration Hub for Vendor Partners

February 14, 2022 |

Called Synthesize, the free platform and partner program is designed to inspire makers of as-a-service solutions to forge connections with Billable, Gradient’s recurring revenue billing reconciliation solution.

Zomentum Acquires License Management and Billing Reconciliation Vendor Goolash

January 25, 2022 |

Goolash’s solution will save Zomentum users time and protect them from revenue leakage, the company says, by automating otherwise painful, manual processes.

Vendor to Watch: OIT

November 12, 2021 |

This channel-only vendor provides VoIP services by MSPs for MSPs.

Cytracom Acquires SASE Vendor OmniNet

September 16, 2021 |

The deal propels Cytracom past its roots in unified communications into security and connectivity solutions for hybrid workforces and positions the company to eliminate a variety of voice-related security and networking headaches.

Vendor to Watch: RingLogix

September 13, 2021 |

RingLogix offers a white-label VoIP platform that enables MSPs to sell, provision, invoice, and support their own branded VoIP and UCaaS services.

5 Coming Vendor Announcements from ChannelPro’s Southwest SMB Forum

June 11, 2021 | Colleen Frye and Rich Freeman

ConnectMeVoice, GreenLink Networks, ThreatLocker, US Signal, and Zomentum share sneak peeks at forthcoming news.

Pulseway Adds Siri Voice Commands to RMM Solution

May 14, 2021 |

Using the new capability, technicians who run Pulseway’s mobile app on an iPhone or iPad can restart servers, power off workstations, run scripts, apply patches, and more using only their voice.

MSP360 Making Headway on Path from Backup Vendor to Managed Services Suite Maker

September 1, 2020 |

The launch this month of the company’s Managed Remote Desktop solution and MSP University enablement platform are the latest steps toward building what CEO Brian Helwig (pictured) says will be “the number one MSP platform on the planet.”

8×8 Announces Voice for Microsoft Teams; Delivers Work-from-Anywhere Enterprise Cloud Telephony for Global Organizations

June 9, 2020 | ChannelPro

Enterprises Can Now Add a Global Cloud Voice Solution that Is the First to Fully Integrate with Microsoft Teams without Changing the Employee Experience

Meet the 2020 ChannelPro Vendors on the Vanguard

May 18, 2020 |

We present 16 companies in six categories that you may not know about but should.

5 Voice Strategies to Get Your Contract Signed, Not Declined

August 20, 2018 |

Make sure each word we utter to our clients, prospects, or employees is understood with zero misperception.

Epson Unveils Two Document Scanners Designed to Easily Organize Receipts and Invoices

August 3, 2018 |

New WorkForce ES-300WR and ES-500WR bundled with Epson ScanSmart Accounting Edition Software Offer Advanced Scanning Features and Auto Data Extraction for Receipts and Invoices

Plantronics Opens Its Software-as-a-Service Offering to Developers and Independent Software Vendors With Open Data Access API Suite

September 28, 2017 |

Plantronics Manager Pro v3.10 allows IT teams to tap into actionable insights from deep communications data pools gleaned from devices to help enable creation of customized business applications

SMB Telecom Voice and Data Services Market in the US 2017-2021

September 13, 2017 |

The SMB telecom voice and data services market in the US saw an increased number of subscribers in 2016. This is the only sector that touches technology-related businesses and offers services such as wireless communication, fiber optics, the Internet, and satellites to the US enterprise segment. The SMB segment of the US enterprises relies heavily on such services

CoreDial Adds Google Machine Learning to Voice-to-Text Solution

May 22, 2017 |

The enhanced SwitchConnex voice-to-text solution supports compliance and higher accuracy to transcription services.

Westcon-Comstor ‘Voice of the Customer’ Research Reveals Keys to Cloud Solution Providers’ Success

April 7, 2017 |

Solution providers investing in cloud grow faster, but many just getting started

VARs Voice Windows 8 Preferences at D&H Show

July 17, 2012 |

Attendees of the 2012 Mid-Atlantic Summer Tech Show participate in Windows 8 OS survey, returning interesting data for distributors and spartners.

Billtrust’s Invoice Central Streamlines Invoice Delivery in the Cloud

February 7, 2012 |

Invoice Central, a cloud-based business invoice network, streamlines invoice delivery and payment for both vendors and small businesses.

Telesphere Offers Vendor-Agnostic Videoconferencing for SMBs and Enterprises

July 27, 2011 |

Telesphere’s VideoConnect enables one-to-one and group face-to-face communications, regardless of the user’s videoconferencing platform and endpoint.

The ASCII Group Honors Top Tech Partners at 2024 ASCII Cup

October 25, 2024 |

The ASCII Group, a community of independent Managed Service Providers (MSPs) across North America, has announced the winners of the 2024 ASCII Cup. This award recognizes technology companies that have […]

Robin Robins Adds Offerings to Support Compliance and Co-Managed IT Opportunities

April 14, 2023 |

The TMT CEO detailed programs that support growth opportunities like compliance and advanced security and combat challenges like customer acquisition at her annual IT Sales and Marketing Boot Camp in Nashville.

Key Channel Headlines: ThreatLocker Launches New Solutions, LastPass Brings Significant Partner Program Updates, and More

February 21, 2025 |

ThreatLocker Launches New Solutions, LastPass Brings Significant Partner Program Updates, Zoom introduces Zoom Up Services Program, and more.

How Can I Build Partnerships Within My Chosen Vertical?

December 27, 2024 |

This guide is focused on MSP partnerships: identifying and collaborating with key partners that align with your vertical specialization.

How Do I Improve My MSP’s Cash Flow?

December 27, 2024 |

Mastering cash flow is the key to transforming your business from surviving to thriving. It can put you on the path to financial stability.

Key Channel Headlines: Holiday Scam Research from DarkTrace and Fortinet, New Tools and Partnerships, and More MSP News

December 6, 2024 |

Research shows holiday cyber scams are up 600%. Discover key tips to protect your clients, learn about new MSP tools, and ten more can’t-miss stories!

Key Channel Headlines: Dell Introduces AI and Cybersecurity Upgrades for Microsoft Customers, Kaseya Ups Backup for MSPs, and more

November 22, 2024 |

Looking for this week’s significant news headlines, industry research, and partner program announcements for small and midsized MSPs? Read on for more.

MDF for MSPs: Harness Funds, Maximize Growth, and Avoid Common Pitfalls

October 24, 2024 |

Channel experts share valuable tips on market development funds (MDF) can help MSPs maximize brand exposure and business growth.

Overcome Late-paying Clients: Proven Strategies for MSPs to Stay Profitable

October 24, 2024 |

Practical strategies can help MSPs tackle clients’ late payments and protect their own company’s cash flow.

Key Channel Headlines: Barracuda Launches Partner Enhancements, EasyDMARC Integrates with ConnectWise, and More

October 11, 2024 |

Get ahead of the competition with our partner news and industry insights. These announcements can drive smarter decisions.

Charlotte MSPs Come Out in Force to Learn and Share Best Practices

September 12, 2024 |

Channel professionals from the North Carolina and surrounding areas praised ChannelPro LIVE: Charlotte for its valuable content, vendor demos, and excellent networking opportunities.

Managed Technology This Week: Essential IT News for MSPs

August 26, 2024 |

The industry is changing rapidly. Check out the news stories that are influencing the future of the channel.

Cloudli Connect Targets ‘Underserved’ SMB Market

June 27, 2024 |

Enterprise-grade voice and data services are coming to U.S. SMB customers. Here’s why that matters to your MSP.

The Future of Network-as-a-Service is Vertical Integration. Are You an Early Adopter?

June 25, 2024 |

Industry upstart Meter is impressing MSPs with a comprehensive NaaS offering at one low monthly price.

ChannelPro’s Top 24 Profit-driving Solutions for MSPs

June 19, 2024 |

These cutting-edge technologies are designed to optimize operations, increase customer satisfaction, and add a significant bump to your bottom line.

ChannelPro LIVE: Baltimore Builds MSP Relationships, AI Wows Them

May 17, 2024 |

The day-and-a-half event at the DoubleTree by Hilton in Pikesville, MD, featured business-enhancing educational sessions, networking opportunities, and a detailed look at cutting edge technology from leading vendors.

Secureframe Doubles Down on AI, Expands Suite of Automation Capabilities to Bolster Security and Compliance Posture Across Teams

May 2, 2024 |

Built by compliance experts, Secureframe’s automated AI compliance platform introduces new features and support for NIST AI RMF and ISO 42001, enabling businesses to navigate the complexities of growth and security.

EDITOR’S NOTEBOOK: The Inside Scoop on Robin Robins’ 2024 Bootcamp

April 30, 2024 |

ChannelPro Executive Editor Jonathan Browning shares his account, in his own words, about the sales principles, vibrant theatrics, and power narratives of the recent Robin Robins Bootcamp.

Zendesk unveils the industry’s most complete service solution for the AI era

April 16, 2024 |

SAN FRANCISCO and LAS VEGAS – Today at its flagship global conference, Relate, Zendesk announced the world’s most complete service solution for the AI era. With support volumes projected to […]

Selling Cybersecurity: How MSPs Can Become Crucial Partners in Managing Risk

March 27, 2024 | David Powell

MSPs should try to bring an end customer into the cybersecurity fold. Here are some ways to help drive that.

EXCLUSIVE INTERVIEW: Nanitor Takes on Unified Security with an MSP Focus

March 19, 2024 |

The up-and-coming cybersecurity solutions provider talks about securing end users while making MSP lives easier.

Wildix Introduces “PayMyBill” Program: Offering Financial Incentives for Partners to Earn Money Back

January 9, 2024 |

Wildix, a pioneering provider of UC&C and the only European UCaaS vendor recognized in the Gartner Magic Quadrant, today announced its “PayMyBill” program, a significant addition to the Wildix Management […]

2024 Forecasts Unveiled: IT Channel Experts Illuminate the Year Ahead

December 27, 2023 |

Here are some things that execs from Amazon, ConnectWise, TD SYNNEX, and more say MSPs should keep in mind as we head into 2024.

Why Live Chat is a Must for Your Website

December 20, 2023 |

Discover how to seamlessly integrate live chat to capture more leads, close more sales, and take your MSP website ROI to the next level.

Genesys Cloud Reaches Nearly $1.3 Billion Annual Recurring Revenue in Third Quarter of Fiscal Year 2024

December 14, 2023 |

Company continues strong global growth with more than 40% of revenue coming from outside of North America during the quarter.

Orange Business and Custodia Partner to Provide Integrated Regulated Data Management Services

December 11, 2023 |

New and expanding global compliance regulations for communications are putting enterprises under increased pressure to transform how they manage regulated digital data. Orange Business and Custodia Technology, a global expert in regulated digital data, have partnered to provide an end-to-end regulatory compliance service for multinational enterprises.

ConnectWise Delivers Revolutionized Experiences Across Business Management Solutions

November 10, 2023 |

ConnectWise, a leading provider of software solutions and services for technology solution providers (TSPs), proudly announces game-changing enhancements to its Business Management Solutions. These updates are prioritized from partner feedback and designed […]

MSPs Can Turn the Tide Against AI-based Cyberattacks with ITDR and DCI

November 3, 2023 | Alex Ryals

The age of AI is here, and small/mid-sized businesses are struggling to keep up with the security demands. Learn how ITDR and DCI can make the difference.

ICYMI: Our Channel News Roundup for the Week of October 16th, 2023

October 20, 2023 |

Security updates from Acronis, Sophos, Huntress, and others, hardware updates from HP, Zyxel, and ViewSonic, and a new post-graduate degree for people determined to be unemployable are among the many recent stories we’ve just now gotten to.

Tips for Marketing with Video

September 7, 2023 |

Say, “”Lights, camera, action,”” to help your MSP make an impression on prospects.

ICYMI: Our Channel News Roundup for the Week of August 21st, 2023

August 25, 2023 |

VMworld goodies from VMware, AI news from Microsoft and TD SYNNEX, an alliance between Liongard and SonicWall, and an arena full of Elvises are among the many stories coming your way just in time for the weekend.

MSP Community Minds Hosts Attendees in Denver

August 14, 2023 |

The new two-day event from the MSP Initiative features educational panels and breakout sessions around the disciplines of MSP business operations.

What the New National Cybersecurity Strategy Means to MSPs

July 12, 2023 |

Potential liability, financial penalties, and your ability to get insurance are reasons why MSPs need to pay attention as the new cybersecurity strategy moves through the political process.

ICYMI: Our Channel News Roundup for the Week of June 12th, 2023

June 16, 2023 |

Security news from Cisco, Trend Micro, Keeper, NinjaOne, and GoTo, conference room hardware from ViewSonic and Sennheiser, and a queen-sized Swedish inflation bump are but a sampling of the stories we’re only now getting around to for you.

The ChannelPro SMB Forum Knows the Way to San Jose

June 9, 2023 |

The two-day, in-person regional conference featured insight from industry thought leaders and educational sessions designed to drive opportunity for MSPs and VARs that serve small and medium-size businesses.

N-able Security Chief Discusses JCDC Initiative to Secure MSP Ecosystem

June 2, 2023 | Pedro Pereira

The Joint Cyber Defense Collaborative, an initiative of CISA, is working to advance cybersecurity and reduce supply chain risk for small and medium critical infrastructure entities through collaboration with RMM, MSP, and managed security service providers.

ICYMI: Our Channel News Roundup for the Week of May 15th, 2023

May 19, 2023 |

AI a-plenty from Google and Microsoft, SASE from Barracuda, a new cybersecurity strategy veep for CyberFOX, and a ban on barking dogs in the least likely place for one are among the stories we took our sweet time bringing you this week.

ICYMI: Our Channel News Roundup for the Week of May 1st, 2023

May 6, 2023 |

Belated security news from the RSA Conference, a google/JumpCloud alliance, goodies from GoTo, and a group bike ride event in Philadelphia that once seen can never be unseen are among this week’s we-finally-got-there stories.

The Incredible Shrinking Attack Surface

April 24, 2023 |

Don’t sell “”attack surface management”” as snake oil. Instead, provide a methodical analysis that raises the bar for data security, starting with the basics.

ICYMI: Our Channel News Roundup for the Week of April 3rd, 2023

April 7, 2023 |

New security AI from Microsoft, a new alliance between Evo Security and Solutions Granted, a new channel chief for NinjaOne, and a lost then found giant red spoon are just a few of the stories we’re finally bringing you.

Cytracom Puts New Channel Chief in Charge of Expanded Partner Program

March 21, 2023 |

Jim Hamilton (pictured) will be responsible for helping MSPs already familiar with Cytracom’s UCaaS platform learn how to market its all-in-one networking and security solution too.

ICYMI: Our Channel News Roundup for the Week of February 20th, 2023

February 24, 2023 |

A SOC acquisition for Trend Micro, free RMM software from GoTo, zero-touch provisioning from Scale Computing, and an employer that couldn’t be more serious about work-life balance are a few of the many stories we’ve finally brought your way.

ICYMI: Our Channel News Roundup for the Week of February 6th, 2023

February 10, 2023 |

OpenAI integrations for Microsoft, new software from ThreatLocker, Addigy, and GoTo, partner program updates from Lenovo, and the most expensive prop gun in movie history are among the (far too) many stories we’re belatedly bringing you now.

ICYMI: Our Channel News Roundup for the Week of January 9th, 2023

January 13, 2023 |

New data center chips from Intel, new threat intelligence software from Vade, new execs for Nerdio, and new evidence that even billionaires get speeding tickets are among our latest batch of stories we took all the way until now to bring you.

Keeping Clear of Cyber Liability

December 14, 2022 |

Minimizing the risk of lawsuits after a security incident is a task no channel pro can afford to ignore.

Datto Ships EDR Solution

November 15, 2022 |

Designed for MSPs with limited in-house security expertise, the new product automatically maps threats to the MITRE ATT&CK framework and lets users perform remediation measures from directly within the same dashboard that displays alerts.

Post-Merger TD SYNNEX to Merge its Two Partner Communities

November 15, 2022 |

The distributor has long-term plans to unite its Varnex and TechSelect communities into a single company-wide membership organization, according to Kaye McMillan (pictured), who heads up the company’s CommunitySolv organization.

ConnectWise RMM to Gain Network and SaaS Management Functionality

November 10, 2022 |

Ameer Karim (pictured right) and other executives discussed those plans, a slew of additions to the ConnectWise security portfolio, and the company’s ambitious vision for its next-generation Asio platform during this week’s IT Nation Connect event in Orlando.

Ingram Micro Sees “Recession Proof” Year Ahead for IT

November 8, 2022 |

On the opening day of its annual ONE conference, execs Kirk Robinson and Paul Bay (pictured left to right) said the distributor will continue investing in strategic resources like its Xvantage “digital experience” despite economic and geopolitical headwinds.

ChannelPro SMB Forum Goes West to Los Angeles

November 4, 2022 |

The last stop on 2022’s six-city, two-day conference series designed for managed service providers and integrators serving SMBs featured a lineup of trending educational topics delivered by industry thought leaders.

Solutions Granted Wins 2022 ASCII Cup

October 10, 2022 |

At the ASCII Group’s final Success Summit of the year in Dallas, attendees concluded their two-day educational conference with the annual ASCII Cup celebration.

5 Keys to Employee Retention from N-able

October 7, 2022 |

Keeping the people you have is critical at a time when hiring new people is so hard. Here’s what works at N-able, according to Chief People Officer Kathleen Pai (pictured).

Kaseya Acquires ConnectBooster

October 5, 2022 |

The long-rumored transaction positions Kaseya to help users of its IT Complete platform automate invoice collection and payment processing, the company says.

GoTo Adds Co-Browsing to Contact Center Solution

September 27, 2022 |

The new feature lets support agents help customers complete online application forms, make ecommerce purchases, use a new app, and more from directly within their web browser.

AppRiver and Microsoft Collaborate to Support Black-Owned Tech Businesses

September 26, 2022 |

The two companies will be hosting a webinar about Microsoft’s Black Partner Growth Initiative this week.

IGI CyberLabs Forges Agreement to Help Dealerships Comply with Coming Federal Security Requirements

September 9, 2022 |

The company is partnering with two other vendors to help channel pros bring vehicle and boat dealers into compliance with new FTC mandates using the Nodeware continuous vulnerability management solution.

Gradient Readies Alerts Management Solution

September 9, 2022 |

Due to ship within weeks, the second major addition to the vendor’s portfolio of process optimization solutions for MSPs will collect notifications from security, VoIP, and other vendors and then feed them back out as tickets to the user’s PSA solution.

ChannelPro SMB Forum Hosts MSPs in the Nation’s Capital

September 9, 2022 |

The six-city, two-day conference series designed for managed service providers and integrators headed to the Mid-Atlantic region with a lineup of trending educational topics delivered by industry thought leaders.

ConnectWise and Channel Program Team Up to Give MSPs a Say in Selecting PitchIT Competition Finalists

August 24, 2022 |

Attendees at a two-part online “Battle Royale” hosted next week by IT network and marketplace Channel Program will help select this year’s finalists in ConnectWise’s annual competition for startup makers of MSP software.

N-able Introduces First Cloud Management Solution

August 16, 2022 |

Based on technology the company acquired last month, N-able Cloud User Hub provides multi-tenant tools for administering and securing Microsoft 365 accounts, users, and licenses.

GoTo Tightens Integration Between its Ticketing and Communications Apps

August 16, 2022 |

The new functionality lets GoTo Connect users create helpdesk tickets on their own and lets GoTo Resolve generate tickets automatically based on preset conditions. A new bundled licensing option also lets users purchase both products together at a discount.

4 News Notes from ChannelPro’s Charlotte SMB Forum

August 11, 2022 | Colleen Frye and Rich Freeman

Four of the dozens of vendors exhibiting at ChannelPro’s latest in-person event—ConnectMeVoice, Gradient MSP, Quickpass, and US Signal—share updates on recent and forthcoming announcements.

Red Sentry Aims to Bring Pen Testing to the Masses

August 10, 2022 |

The young company’s heavily automated solution combines continuous vulnerability management with continuous penetration testing in a bid to help channel pros meet a growing need among SMBs at an affordable price.

ChannelPro SMB Forum Hosts MSPs in Charlotte

August 10, 2022 |

The six-city, two-day conference series headed south to North Carolina’s “Queen City” with a lineup of educational sessions addressing the top issues and trends managed service providers and integrators care about.

ICYMI: Our Channel News Roundup for the Week of July 18th

July 24, 2022 |

A new managed service partner offer from Cisco and Webex, a DLP solution from Cato Networks, a new channel chief at DataStream, and the one human no bear should ever challenge are among the stories we’re belatedly bringing your way.

Mastering Marketplaces

July 20, 2022 |

Online IT buying sites are increasingly popular with end users. What does that portend for the channel?

Microsoft Introduces Azure Migration Incentives, Contact Center Solution, and Teams Features

July 19, 2022 |

The new sales opportunities and cloud software (including a social networking addition to Microsoft Viva, pictured) debuted on the opening day of Microsoft’s annual Inspire partner conference.

Atera Integrates RMM Software with Malwarebytes OneView Management Console

July 7, 2022 |

Atera users can now administer products in the Malwarebytes Nebula platform from within the same management console their technicians use for other activities.

ICYMI: Our Channel News Roundup for the Week of June 20th

June 24, 2022 |

New hardware from Lenovo, Supermicro, and Arcserve, secure record sharing from Keeper Security, and the perfect belated Father’s Day gift for the dad who loves booze made with invasive aquatic species are a few of stories we’ve finally gotten around to.

Getting Sticky with IT

June 21, 2022 |

MSPs can foster long-term client relationships through documented processes, value-based communications, and a culture of problem-solving.

ICYMI: Our Channel News Roundup for the Week of June 13th

June 17, 2022 |

Trend Micro protection for your car, QuickBooks integration for Zomentum Grow, an advisory role at Gradient MSP for analyst Jay McBain, and a new Japanese soft drink for fried chicken lovers are a few of the stories we’ve just now gotten around to.

Mailprotector Launches New Partner Program

June 8, 2022 |

Per chief revenue officer Craig Joseph (pictured), the new program has one tier and one deliberately modest membership requirement: enrolled partners must commit to purchasing at least $50 of Mailprotector licensing in each 30-day contract period.

Password Boss Rebrands as CyberFOX

June 6, 2022 |

The password management software maker and its AutoElevate privileged access management unit are now part of a single identity and access management vendor with a unified portfolio, according to CEO David Bellini (pictured).

ICYMI: Our Channel News Roundup for the Week of May 30th

June 3, 2022 |

Software from ESET and VMware, laptops from Microsoft, and a law against voicemail hell from Spain are among the stories we finally got around to just before the weekend.

ICYMI: Our Channel News Roundup for the Week of May 16th

May 20, 2022 |

News from the big Lenovo and Veeam conferences, hardware from HP, DaaS from Citrix, and an answer to the age old question, “what happens when a toddler discovers DoorDash?” are among the stories we’ve finally brought you.

Fortinet Enhances Partner Program for Service Providers

May 10, 2022 |

A new quarterly billing option, “growth path” for MSSPs without a SOC, and “Preferred Services Partner” designation, along with new internal use software bundles, are all designed to increase the vendor’s footprint among MSPs and cloud service providers.

Channel Program to Host Channel All-Stars: A Virtual Event Featuring Gary Vaynerchuk (GaryVee) and 3 All-Star Panels

May 9, 2022 | ChannelPro

ANNAPOLIS, MARYLAND/ Channel Program, which recently launched a rapidly growing social and media platform purpose-built to unify the IT Channel industry, announced its “can’t miss” virtual event on June 8, 2022, at 11:30 AM EDT.

ChannelPro SMB Forum Arrives in Windy City

May 6, 2022 |

The six-city, two-day conference series headed west to Chicago, featuring a lineup of educational sessions addressing the top issues and trends managed service providers and integrators care about.

MSPs Must Build Ecosystems to Meet SMB Customer Needs

May 5, 2022 | Rahul Bhavsar

MSPs that create healthy, proprietary ecosystems with diverse offerings to solve SMBs’ real business problems will gain a competitive edge.

Understanding Zero Trust

April 20, 2022 |

Channel pros can play a valuable role helping customers sort through policies, procedures, and technologies en route to a comprehensive zero-trust strategy.

Datto Partners on Kaseya Acquisition: Time Will Tell

April 19, 2022 |

In a conversation with ChannelPro, and each other, three experienced Datto partners share their hopes and fears for the future, and explain why they’ll be sticking with the tools they use today until they see a reason to change course.

ICYMI: Our Channel News Roundup for the Week of April 11th

April 15, 2022 |

Security solutions from Bitdefender and Palo Alto, AR software from Splashtop, a new VP of channel for ScalePad (Datto partners will recognize him), and sweet news about gas prices for donut lovers are among the stories we’ve finally gotten to this week.

Zomentum Adds Four Security Assessments to Sales Acceleration Platform

April 5, 2022 |

The new tools are designed to help MSPs identify revenue-generating opportunities to close compliance gaps with the NIST Cybersecurity Framework, CISA’s Cyber Essentials standard, GDPR, and Australia’s Essential Eight controls.

Cytracom Unveils Secure Network Connectivity Solution for MSPs

March 29, 2022 |

A significant step beyond the vendor’s roots in unified communications, the new system aims to provide a comprehensive, unified platform for securely, centrally, and simply connecting offices and remote workers across multiple locations.

ICYMI: Our Channel News Roundup for the Week of March 21st

March 25, 2022 |

Chips from AMD, resources from NVIDIA, peer groups ASCII, billing software from Zomentum, and a big fat pay day for a lucky person who’s mom didn’t throw away all his comic books are a few of the stories we’ve just now gotten around to.

Datto Outlines Cybersecurity Ambitions

March 25, 2022 |

“We’re looking to do a much broader product line in security,” said CEO Tim Weller (pictured) yesterday during a virtual event that outlined a host of forthcoming additions to the company’s SaaS Defense solution as well.

Channel Program to Co-Host All 4 One: The CyberCall featuring the IT Channel’s “Big Four” CISOs

March 17, 2022 |

ANNAPOLIS, MARYLAND/ Channel Program, which recently launched a rapidly growing social and media platform purpose-built to unify the IT Channel industry, announced it will co-host a history-making virtual event on March 28, 2022, at 1:00 PM EDT.

Is AOM for You?

March 16, 2022 |

An emerging channel-friendly version of TPM called alternative OEM maintenance (AOM) is giving channel pros a chance to cash in on so-called “technology lifecycle management.”

Preparing for VoIP DDoS Attacks

March 15, 2022 |

Channel pros seeking to deal with growing threats to their customers’ VoIP systems should examine providers’ networks, service-level agreements, and incident response plans.

Thriving in Post-Endpoint Managed Services

February 21, 2022 |

The MSP of tomorrow must excel in a whole new realm of strategic, consultative services aimed at helping businesses capitalize on the power of cloud-based solutions.

ICYMI: Our Channel News Roundup for the Week of February 14th

February 18, 2022 |

AMD-powered servers from Amazon Web Services, a new cloud platform from Nutanix, and one less adolescent sound effect option for Tesla owners are among the slew of interesting stories we took our sweet time bringing you this week.

Power Up Your Website

February 15, 2022 |

Learn how to turn your website into a powerful marketing tool that helps drive new business and generate revenue.

ICYMI: Our Channel News Roundup for the Week of February 7th

February 11, 2022 |

Gadgets from Samsung, a patent for Vade Secure, a printer from Epson, and a candidate for Florida Man of the Year are a handful of the many stories we took our sweet time bringing you this week.

D&H DISTRIBUTING ADDS YEALINK TO STRENGTHEN GROWING UC/COLLABORATION PORTFOLIO

February 10, 2022 |

This Vendor’s 4K Videoconferencing, UC, Audio, and Zoom- & Teams-based Solutions Will Help D&H Partners Outfit the New Hybrid Meeting Spaces

ICYMI: Our Channel News Roundup for the Week of January 24th

January 28, 2022 |

AIOs from HP, cheap yet fast archiving from MSP360, a new virtual community from ConnectWise, and an Irish weekend at Bernie’s are among the far many stories we waited far too long to tell you about.

ICYMI: Our Channel News Roundup for the Week of January 10th

January 14, 2022 |

Help for frontline workers from Microsoft, new execs for Intel, Datto, and Pax8, and a nifty new mafia-busting use case for Google Maps are among the stories we’re bringing your way just in time for the weekend.

ICYMI: Our Channel News Roundup for the Week of November 15th

November 19, 2021 |

BDR from AWS, Azure security from Fortinet, Microsoft 365 subscription management from HP, and a new world record for jumping over cars on a pogo stick from “”Ty-so-Fly”” Phillips (pictured) are but a few of the stories we finally have coming your way.

Gradient MSP Launches Billing Reconciliation Solution

November 17, 2021 |

Called Billable, the new tool is designed to make collecting monthly usage data from multiple vendors and exporting it to a PSA solution simpler for busy MSPs.

Making the Most of the New Distribution

November 16, 2021 |

From preintegrated solutions to professional services, distributors offer way more than shrink-wrapped products these days.

OpenText Extends Leadership in Global Digital Commerce with Business Network Cloud

November 10, 2021 | ChannelPro

New release provides power of the world’s largest supplier network to customers of all sizes, connecting them to global trading partners through new self-service capabilities

TBI Adds POND Mobile to Provider Portfolio

November 9, 2021 | ChannelPro

The partnership brings domestic and international mobile connectivity solutions to TBI’s partner community.

ICYMI: Our Channel News Roundup for the Week of October 18th

October 22, 2021 |

Hardware from Apple and Google, software from NetApp, security integrations from Acronis and SaaS Alerts, and an uninvited intergalactic visitor for a woman in British Columbia are just a few of the many stories we waited until now to tell you about.

Kaseya Has Faster Patching, Cloud Management, and Cloud Security on its Roadmap for the Year Ahead

October 20, 2021 |

CMO Mike Puglia (pictured) discussed those and other product plans at the vendor’s ConnectIT event this morning.

MSP360 Rolls Out Flat-Rate Storage on AWS

October 12, 2021 |

The new option lets channel pros pay $23 per terabyte per month for backup services and associated storage in Amazon S3 through one invoice, with no additional charges for download, egress, or API requests.

News Bytes from the ChannelPro SMB Forum Mid-Atlantic

October 8, 2021 | Colleen Frye and Rich Freeman

Here’s a look at what’s coming soon from Armor, Mindmatrix, Nfina, and TD SYNNEX.

Microsoft 365—The Next-Level Opportunity

October 6, 2021 | Schyler Jones

You don’t need to become an SME in the entire Microsoft 365 platform. Start small, pick easy wins, and move up from there.

ICYMI: Our Channel News Roundup for the Week of September 27th

October 1, 2021 |

Phone features for Teams, zero trust from Trend Micro, a new portable projector from Epson, and a furry, brown rodent whose portfolio is outperforming the S&P 500 are just a few of the stories we’ve finally managed to bring your way.

What Channel Pros Need to Know About the Bandwidth.com DDoS Attack

September 30, 2021 |

Getting complaints from your VoIP customers this week? Here’s why it happened and how to avoid getting burned when—not if—this kind of incident happens again.

UPSTACK Acquires IT Consulting Firm Open Communications

September 29, 2021 | ChannelPro

Founder Amanda Heinritz Joins Cloud and Internet Infrastructure Platform as Partner

TBI Adds Zenlayer to Provider Portfolio

September 27, 2021 | ChannelPro

The partnership brings edge cloud solutions to TBI’s partner community.

Zomentum Integrates MSP Sales Solution with Connect Booster

September 23, 2021 |

The new cross-platform link lets sales prospects targeted in Zomentum’s software accept quotes and complete purchases using credit cards or ACH via Connect Booster’s payments service.

Partnering Up

September 22, 2021 |

Channel pros are no strangers to partnering with peers to fill gaps in skills or resources, but in today’s complex and competitive landscape it is becoming a necessity.

UPSTACK Acquires Global Network and IT Consulting Firm idea! Communications Group

September 22, 2021 | ChannelPro

Co-founders David Garrick and Frank Ferdowsian Join Cloud and Internet Infrastructure Platform as Partners and Managing Directors

UPSTACK Acquires Technology Advisory Firm MOC4 Consulting

September 22, 2021 | ChannelPro

Founder Daniel Mocny Joins Cloud and Internet Infrastructure Platform as Partner

ICYMI: Our Channel News Roundup for the Week of September 13th

September 17, 2021 |

iStuff from Apple, SASE from Palo Alto, a new CTO for HPE, and a brainy feat worthy of the Guinness Book of World Records are among the many stories we sincerely wish we’d gotten you earlier.

ChannelPro SMB Forum Touches Down in Beantown

September 3, 2021 |

The ChannelPro SMB Forum New England gathered MSPs, IT consultants, VARs, and integrators to discuss business strategies and technology trends for a changing workplace.

Identifying Opportunities in Biometrics

August 23, 2021 |

Physical security and cybersecurity are good places for IoT integrators to get started.

CompTIA ISAO Adds Real-time Cybersecurity Threat Analysis and Intelligence Resources from Sophos

August 5, 2021 | ChannelPro

ISAO members gain access to SophosLabs Intelix for rapid analysis of known and zero-day cybersecurity threats

Trustifi Wins a Gold “Globee” and “Visionary Spotlight” Award for Exceptional SaaS Cybersecurity Solutions

August 2, 2021 | ChannelPro

This Cybersecurity Leader was Recognized by both Business & Channel Organizations for its Unique SaaS Platform, One-Click Compliance, and OCR Features

ICYMI: Our Channel News Roundup for the Week of July 26th

July 30, 2021 |

Smaller chips from Intel, container security software from Bitdefender, professional services from OpenText, and “”puptails”” for your pooch are among the all too numerous stories we’ve finally brought you way.

New 8×8 XCaaS Enhancements Deliver Large Video Meetings and Advanced Mobility Support for Company-wide Collaboration

July 27, 2021 | ChannelPro

Quarterly Release Supports 500 Active Video Meeting Participants; Provides Mobility and Microsoft Teams Advancements to Optimize Employee and Customer Experience

ICYMI: Our Channel News Roundup for the Week of July 19th

July 23, 2021 |

Apps for Zoom, private equity money for ScalePad, a new alliance between Splashtop and Addigy, and a new option for eco-conscious cocaine buyers are among the many stories we took our sweet time bringing you this week.

ConnectWise Announces Lightweight Reporting and Cloud Billing Reconciliation Tools

July 22, 2021 |

The company unveiled both a free, simplified version of its BrightGauge analytics solution and an addition to its PSA product designed to streamline cloud invoicing during its virtual IT Nation Explore conference this morning.

CloudBlue’s Latest Partner Program Enables Faster Time-To-Market, Deeper Customer Insights

July 22, 2021 | ChannelPro

Leading partners join new-look program accelerating end-to-end product market launches

Kingston FURY Released! New Lineup Takes Systems to the Next Level

July 19, 2021 | ChannelPro

Kingston FURY Renegade: Rebellion Accelerated RGB & Non-RGB DDR4
Kingston FURY Beast: Performance Unleashed RGB & Non-RGB DDR4, DDR3
Kingston FURY Impact: Small Form, Big Performance DDR4, DDR3

Ooma Partners with AppSmart to Offer Business Phone and Unified Communications Services Through AppSmart’s Extensive Technology Advisor Network

July 14, 2021 | ChannelPro

Ooma, Inc., a smart communications platform for businesses and consumers, today announced it is partnering with AppSmart®, the leading marketplace for businesses and technology advisors to find, buy and manage technology services, to offer Ooma Office and Ooma Enterprise business phone and unified

ChannelPro SMB Forum Hosts MSPs in Atlanta

July 9, 2021 |

The ChannelPro SMB Forum Southeast gathered MSPs, IT consultants, VARs, and integrators to discuss business strategies and technology trends for a post-pandemic future.

John Rozinsky Promoted to TBI’s Director of Sales for the Midwest and Western US

July 7, 2021 | ChannelPro

Experienced Channel veteran leading partner expansion and providing unparalleled value in technology field.

D&H on Continued Path to Everything as a Service

July 6, 2021 |

A new XaaS configuration tool and outsourced help desk service are the latest additions to an integrated set of offerings designed to help traditional VARs replace one-time product sales with service-oriented recurring revenue.

ICYMI: Our Channel News Roundup for the Week of June 28th

July 2, 2021 |

A big acquisition for HPE, a 4K webcam from Dell, new firewalls from SonicWall, and a man whose local government asked him to come retrieve his own death certificate are among the star-spangled stories we’re bringing your way before the holiday weekend.

For Cytracom, John Tippett Is More Than Just a New COO

June 30, 2021 |

He’s the MSP-only UCaaS vendor’s first COO ever, and a key element in larger near-term plans to double the company’s workforce and expand its portfolio.

ICYMI: Our Channel News Roundup for the Week of June 21st

June 25, 2021 |

Microsoft’s latest version of Windows, HPE’s latest additions to GreenLake, N-able’s latest partner program enhancement, and the latest reason to go treasure hunting in thrift stores are all among the stories we’re bringing you just in time for the weekend.

Adaptiv Networks Launches SD-WAN Solution for Remote and Mobile Workers

June 22, 2021 | ChannelPro

My Connect software delivers business-grade performance and security for out-of-the-office workers

ConnectWise Launches Consolidated Management Interface for Third-Party BDR Solutions

June 18, 2021 |

The new addition to the ConnectWise Recover suite lets MSPs who use multiple data protection products monitor backups and protected endpoints, build and automate workflows, set up alerts, run reports, and more through a single console.

ICYMI: Our Channel News Roundup for the Week of June 7th

June 11, 2021 |

Product previews from Apple WWDC, a new name for Windows Virtual Desktop, new virtual data protection software from Datto, and a new safety device for “”smartphone zombies”” are all among this week’s better-late-than-never news updates.

ChannelPro SMB Forum Back on the Road in Dallas

June 10, 2021 |

ChannelPro made its return to in-person regional events in the Lone Star state where MSPs, IT consultants, VARs, and integrators gathered to discuss business strategies for a post-pandemic future.

Moving the Needle on Diversity, Equity, and Inclusion

May 30, 2021 |

A panel of industry thought leaders at CompTIA’s recent community meetings examined the impact of 2020’s events on DEI initiatives and why sustainability is key to success.

CompTIA ISAO Announces Members of its MSP Champions Council

May 27, 2021 | ChannelPro

Cybersecurity, managed services market leaders add expertise in the fight against cyber threats

ChannelPro Weekly Podcast: Episode #186 – Family Fisticuffs

May 21, 2021 |

Matt flies solo with guest host Manuel Palachuk, business coach and author of Getting to the Next Level: A Blueprint for Taking You and Your Business to the Top, this week, who somehow manages to turn the show into a drinking game.

Ticket Management Pro Tips

May 10, 2021 |

Improved ticket management can transform chaos and contention into efficiency and profit.

ICYMI: Our Channel News Roundup for the Week of May 3rd

May 7, 2021 |

Security solutions from Trend Micro and Kaspersky, hardware from HP, new leadership at Tech Data, and a 12-year-old who will make you feel like a lockdown slacker are among the far too numerous stories we’re just now bringing your way.

Dell Introduces As-a-Service Infrastructure and Cloud Portfolio

May 5, 2021 |

Called APEX, the new solutions seek to combine the flexibility and usage-based pricing of public cloud solutions with the security, performance, and control of private clouds.

Juniper Networks Leans into SASE with Announcement of Juniper Security Director Cloud

May 5, 2021 | ChannelPro

Cloud-based portal helps customers transition seamlessly and securely to a SASE architecture by safeguarding users, applications and infrastructure amid network transformation

TBI Adds Retarus’ Cloud Messaging Solutions to Provider Portfolio

May 5, 2021 | ChannelPro

The partnership brings Retarus’ cloud communication services including fax, email, and SMS to TBI’s partner community.

ICYMI: Our Channel News Roundup for the Week of April 26th

April 30, 2021 |

A smart print service from HP, svelte laptops from Samsung, megabucks for Proofpoint, and the mother of all Blockbuster late return penalties are among the many stories we took our sweet time telling you about this week.

ICYMI: Our Channel News Roundup for the Week of April 19th

April 23, 2021 |

iGoodies from Apple, provisioning help from HP, management tools from Ivanti, and a first-time paraglider’s unusual strategy for getting over his fear of flying are among the stories we just barely got you before the weekend.

ICYMI: Our Channel News Roundup for the Week of April 12th

April 16, 2021 |

A spin-off for VMware, data center chips from NVIDIA, new laptops from Microsoft, and a crime wave involving little plastic bricks are all among the many stories we’ve finally managed to bring your way.

National Apprenticeship Guideline Standards for Key Tech Job Roles Approved by U.S. Department of Labor

April 14, 2021 | ChannelPro

CompTIA’s National Guideline Standards establish the foundation for a new national infrastructure to scale apprenticeships in tech occupations

ICYMI: Our Channel News Roundup for the Week of April 5th

April 9, 2021 |

Security for Arm devices from Microsoft, gaming rigs from Dell, a new channel manager for GreenLink Networks, and a strange new illustration of the dangers of deepfakes are among the many stories we’ve finally gotten around to telling you about.

Channel Strong Tour Sends ‘Positive Vibes’ Through the South

April 9, 2021 |

The multivendor, pandemic-safety-conscious traveling event hosted MSPs throughout the South and is prepping for an upcoming Midwest swing.

Granite Transforms Microsoft Teams into Business Phone System with Direct Routing

April 6, 2021 | ChannelPro

Communications Provider Brings PSTN Calling to Popular Online Collaboration Hub

Ingram Micro Is “Looking Forward” to Competing with SYNNEX and Tech Data Combo

March 24, 2021 |

Capable foes have inspired the company to up its game in the past, says U.S. country chief Kirk Robinson, who sees the billions of investment dollars pouring into distribution lately as proof that there’s never been a better time to be in IT.

ICYMI: Our Channel News Roundup for the Week of March 15th

March 19, 2021 |

Chips from Intel and AMD, security services from Trend Micro and Sherweb, and a Czech zoo’s discovery of the last living things on Earth that love Zoom meetings are a few of the stories we finally have for you.

Granite Offers Partners New Revenue Stream with Nationwide Network Integration Services

March 10, 2021 | ChannelPro

Carrier-Agnostic Solution Supports Multivendor Technology Deployments, Upgrades, Ongoing Asset Management

LogMeIn’s GoToConnect Enables Customers’ Permanent Shift to Flexible Work with Refreshed Experience Including New Features and Product Bundling

March 9, 2021 | ChannelPro

GoToConnect announces new bundling with LogMeIn products LastPass, GoToWebinar, GoToAssist, GoToRoom, and contact center offerings plus new features to empower customers to connect from anywhere

ICYMI: Our Channel News Roundup for the Week of February 15th

February 19, 2021 |

Google goodies for schools, security goodies from Microsoft, Palo Alto, and Check Point, and a dog now wealthier than its caretaker are among the stories we’re bringing your way despite frozen fingers.

Cash Flow Solves Most Problems

February 15, 2021 | Mike Bloomfield

Automated billing systems make it easy for clients to pay you—and for you to remind them.

ICYMI: Our Channel News Roundup for the Week of February 8th

February 12, 2021 |

Security updates from PC Matic and Barracuda, new Teams migration features from BitTitan, and research proving that while pigs still can’t fly they can play computer games are among the stories we’ve finally covered for you.

Cybersecurity and MSP Market Leaders Bring Their Expertise to CompTIA ISAO

February 11, 2021 | ChannelPro

14 executives named to Executive Advisory Council

SolarWinds MSP Opens Up About Orion Hack

February 10, 2021 |

During a partner event today aimed at separating fact about the headline-grabbing breach from fiction, the managed services software maker confirmed that its RMM products are unaffected and outlined steps it’s taken to tighten product security.

ICYMI: Our Channel News Roundup for the Week of January 25th

January 29, 2021 |

Office 365 backup software from Barracuda, virtual classroom functionality for Microsoft Teams, an asset management acquisition for Ivanti, and a look at what happens when you try to run a railroad on Adobe Flash are all within our latest batch of belated stories.

ICYMI: Our Channel News Roundup for the Week of January 18th

January 22, 2021 |

School tech from Acer, retail tech from Google, and booze made with elephant poop (really) are three of this week’s many stories we’ve just now managed to bring your way.

Smart Things, Smart Partners

December 16, 2020 |

In an increasingly connected world, integrators are carving out IoT niches with practical solutions that automate tasks and deliver deeper insight.

ION Networks, a Division of APITech, Launch New Privileged Remote Access Solution

December 10, 2020 | ChannelPro

Reduces the risk of a privileged user breach through unique federated connection feature

BVoIP Rolls Out Teams Integration, New Management Tool, and New Pricing

December 7, 2020 |

Available at no extra cost to all current subscribers, the Teams functionality augments Microsoft’s basic voice technology with advanced contact center features from BVoIP’s flagship unified communications solution.

Fortinet Announces Industry’s First Secure SD-WAN Appliances for Operational Technology Environments

December 2, 2020 | ChannelPro

FortiGate Rugged 60F Next-generation Firewalls Bring Easy-to-Deploy SD-WAN and Integrated Advanced Security to OT Networks

TBI Adds IT Service Provider Imagit to Portfolio

December 2, 2020 | ChannelPro

The partnership brings IT Professional Services to TBI’s partner community.

AWS Announces Five New Capabilities for Amazon Connect, Helping Customer Service Representatives Offer More Personalized, Efficient, and Effective Experiences for Customers—All Powered by AWS’s Industry-Leading Machine Learning Technology

December 1, 2020 | ChannelPro

Amazon Connect Wisdom provides contact center agents with the information they need to solve issues in real-time

Amazon Connect Customer Profiles gives agents a unified profile of each customer they can use to provide more personalized service

Real-Time Contact Lens for Amazon Connect offers a new capability for contact center managers to impact customer interactions during a call

Amazon Connect Tasks automates, tracks, and manages tasks for contact center agents, improving agent productivity by up to 30%

Amazon Connect Voice ID delivers real-time caller authentication using machine learning-powered voice analysis

Best Western, John Hancock, and Fujitsu are among customers using the new Amazon Connect capabilities

ICYMI: Our Channel News Roundup for the Week of November 16th

November 20, 2020 |

Teams apps from Microsoft, a network firewall from AWS, a cookbook (of sorts) from SolarWinds, and a return to space for Baby Yoda are all among the stories we took our sweet time bringing to you this week.

Rebuilding for the Future: CompTIA Releases its IT Industry Outlook 2021

November 17, 2020 | ChannelPro

Annual report from leading industry association identifies 10 trends to watch

ICYMI: Our Channel News Roundup for the Week of November 9th

November 13, 2020 |

New Macs from Apple, new firewalls from SonicWall, and a new source of nightmares for bears (and maybe humans) are all among the many stories we’re bringing your way just in time for the weekend.

Intermedia Cloud Communications Partners with ConnectWise to Launch ConnectWise Manage Certified Integration

November 10, 2020 | ChannelPro

Partnership provides thousands more Managed Services Providers (MSPs) the ability to easily add, deploy, and manage the cloud communications solutions that enable businesses to work better from wherever

Liongard Keeps Pace with Accelerated Cloud Adoption by Accelerating Roadmap

November 9, 2020 |

RMM and security system integrations, among other steps, are coming soon in a bid to help MSPs automate and centralize cloud management, according to Liongard CEO Joe Alapat (pictured)

ICYMI: Our Channel News Roundup for the Week of October 26th

October 30, 2020 |

Partner and product news from Cisco, a $35 billion deal for AMD and Xilinx, healthcare software from Microsoft, and some Halloween decorations that may have gone just a bit too far are a few of the many stories we’re just now bringing your way.

3 Tips for M&A Success

October 27, 2020 | Mike Fowler

MSPs on the M&A path can overcome obstacles by managing expectations and keeping an open dialogue while bringing together employees, technology, customers, and vendors.

ICYMI: Our Channel News Roundup for the Week of October 19th

October 23, 2020 |

A bevy of new products from Acer, a new alliance agreement for Microsoft and Salesforce, a new CRO for Axcient, and an official apology for the impending addition of one more hour to this endless year are all among the stories just now coming your way.

Ivanti Wavelink Launches Strategic Alliances Program

October 22, 2020 | ChannelPro

New go-to-market program establishes a robust ecosystem of hardware and device manufacturers, ISVs and technology partners with validated solutions for Ivanti Wavelink

Getting Started with DEI

October 21, 2020 |

Your playbook should include assessing the company’s current state of diversity, setting goals for improvement, acquiring leadership buy-in, and building an action plan.

Ingram Micro Cloud Taps SIPPIO for Azure-Native Calling Capabilities in Microsoft Teams

October 7, 2020 | ChannelPro

SIPPIO, the only 100 percent, Azure-native calling service for Microsoft Teams, today announced that its no-code, self-service solution is now being distributed to resellers worldwide through the Ingram Micro Cloud Marketplace. Purpose-built to simplify and expedite outbound calling activation for Microsoft Teams users, SIPPIO is a global, Microsoft co-sell ready, cloud solution supported by the Voice Panel App.

TBI Continues to Grow Portfolio with Latest Best of Breed Providers

October 7, 2020 | ChannelPro

More providers were added this month to the master agent’s impressive portfolio of established and emerging technology vendors.

ICYMI: Our Channel News Roundup for the Week of September 21st

September 25, 2020 |

Azure news aplenty from Microsoft, new PCs from HP and Razer, and the overalls of choice for people with more dollars than sense are all among the stories we’re finally bringing your way before the weekend starts.

How We Landed An $8,000 MRR Deal During a Pandemic…And How You Can Too!

September 22, 2020 |

A rapidly growing construction company was fed up! Their current IT provider took several days to respond to phone calls and forever to set up computers for new employees. Their […]

ICYMI: Our Channel News Roundup for the Week of September 14th

September 18, 2020 |

Shiny new gadgets from Apple, a new Windows Virtual Desktop specialization from Microsoft, and the better-late-than-never delivery of a 100-year-old postcard are just three of the many better-late-than-never stories we’re finally bringing your way.

ADTRAN Joins the LoRa Alliance® to Help Advance IoT Connectivity

September 16, 2020 |

Technical contributions help advance IoT solutions and applications across the industry

ADTRAN Joins the LoRa Alliance® to Help Advance IoT Connectivity

September 16, 2020 |

Technical contributions help advance IoT solutions and applications across the industry

ADTRAN Joins the LoRa Alliance® to Help Advance IoT Connectivity

September 16, 2020 |

Technical contributions help advance IoT solutions and applications across the industry

CoreDial Announces Acquisition of Video Collaboration and Communication Technology Company eZuce

September 16, 2020 | ChannelPro

CoreDial, LLC, a leading provider of cloud communications, video collaboration and contact center solutions, today announced it has acquired the assets of eZuce, a privately held video collaboration and communications technology vendor based in Stoneham, Massachusetts, with engineering and development teams in Slovakia and Romania.

SolarWinds IT Pro Day Survey Finds IT Pros Gained Confidence, New Skills Amidst Pandemic

September 8, 2020 | ChannelPro

Annual survey reveals organizations must rethink traditional IT strategy to succeed in new normal

ASUS Unveils New Laptop Lineup with 11th Generation Intel Core Processors and Premiers First Laptop Verified as an Intel Evo Platform Design

September 3, 2020 | ChannelPro

Multiple groundbreaking laptops are announced, including ZenBook Flip S, ZenBook S, ZenBook 14, ZenBook 14 Ultralight, ZenBook Pro 15, and ExpertBook B9

ASUS Unveils New Laptop Lineup with 11th Generation Intel Core Processors and Premieres First Laptop Verified as an Intel Evo Platform Design

September 2, 2020 | ChannelPro

Multiple groundbreaking laptops are announced, including ZenBook Flip S, ZenBook S, ZenBook 14, ZenBook Pro 15, and ExpertBook B9

AWS Announces General Availability of Amazon EBS io2 Volume

August 24, 2020 | ChannelPro

New Amazon EBS volume delivers 100x higher durability and 10x more IOPS-to-storage ratio at the same price of current comparable volumes

Bristol Myers Squibb, Salesforce, Cloudreach, and Rapid7 among customers using Amazon EBS io2 volumes for their highest performance storage

Impartner Completes Acquisition of TIE Kinetix’s Channel Marketing and Demand Generation Business

August 24, 2020 | ChannelPro

Acquisition joins together the channel management industry’s two top technologies

Shining Lights and Rising Stars Honored with CompTIA 2020 Spotlight Awards

July 30, 2020 | ChannelPro

Four women recognized for their excellence in leadership and mentorship, along with a willingness to take on new challenges, are the winners of the 2020 Spotlight Awards presented by CompTIA, the nonprofit association for the global technology industry.

The CompTIA Spotlight Award winners for 2020 are:

Caitlyn McCaughran, global events manager, Auvik Networks

Hannah O’Donnell, director of sales, Collabrance

Deborah Kestin-Schildkraut, global blockchain ecosystem marketing leader, IBM

ICYMI: Our Channel News Roundup for the Week of July 20th

July 24, 2020 |

New IT automation software from Ivanti, new Ryzens from AMD, and a would-be criminal mastermind who should have used spell check on his phony death certificate are just a few of the stories we’ve finally made time to tell you about.

Fortinet Acquires Cloud Security and Networking Innovator OPAQ Networks

July 20, 2020 | ChannelPro

Enhances Fortinet’s Existing SASE Offering to Deliver the Most Complete SASE Platform on the Market

SYNNEX Corporation’s Bob Stegner Named to CompTIA IT Hall of Fame

July 15, 2020 | ChannelPro

SYNNEX Corporation (NYSE: SNX), a leading business process services company, today announced that Bob Stegner, Senior Vice President, Marketing, North America, has been named to the CompTIA IT Hall of Fame in recognition of the decades-long impact he has had on the IT industry.

MSP Sued! Are You Ready?

July 13, 2020 |

10 risk management strategies to save your reputation, your mind, and your retirement By Mike Semel.

BVoIP Adds Power Dialer Functionality to Unified Communications Platform

July 13, 2020 |

One of several recent enhancements to BVoIP’s 1Stream integration platform, the new feature lets users who regularly place many phone calls automatically dial numbers on a preset list, play prerecorded voicemail messages, and update their CRM system.

ICYMI: Our Channel News Roundup for the Week of June 29th

July 3, 2020 |

A giant digital skills initiative from Microsoft, a new security bundle from Kaspersky, a timely telehealth solution from Lenovo, and a humanoid potato’s egomaniacal attack on a Canadian tire shop are all among the stories we’re finally bringing your way.

TBI Broadens Security Offerings with the Addition of 360 SOC

July 1, 2020 | ChannelPro

Bringing enterprise level security solutions and threat protection to businesses of all sizes

Avaya Cloud Office UCaaS Solution Now Available in Australia, Canada, and the UK

June 30, 2020 | ChannelPro

Businesses Seeking Easy Communication Across Any Device Are Driving Global Momentum and Adoption

Navigating the New Technology Buyer’s Journey

June 25, 2020 |

Cloud computing and “”everything as a service”” have turned the sales process into a buying journey with new milestones—and no ending point.

SolarWinds MSP to Partners: “You Have Become Essential”

June 22, 2020 |

Which is why most of you have avoided serious financial damage so far despite a global pandemic and economic crash, says SolarWinds MSP President John Pagliuca (pictured), who sees a bright future ahead for MSPs as well.

ICYMI: Our Channel News Roundup for the Week of June 15th

June 19, 2020 |

Cisco, Intel, Epson, ViewSonic, and a train passenger who accidentally left behind a bag full of something people normally play closer attention to are just some of the newsmakers whose stories we’re finally bringing your way.

ICYMI: Our Channel News Roundup for the Week of June 8th

June 13, 2020 |

New storage solutions from HPE, a new name for Rackspace, and a new way to stop accidentally revealing on videoconferences that you aren’t wearing pants are among the stories we took our sweet time bringing your way this week.

8×8 Launches Open Communications PlatformTM to Deliver and Scale Work-from-Anywhere Enterprise Communications for Organizations Worldwide

June 9, 2020 | ChannelPro

New CPaaS, Enterprise-Grade Telephony for Microsoft Teams, Performance Monitoring and End-to-End Interaction AI Capabilities on a Single Open Platform Provides Security, Scalability and Extensibility to Strengthen Business Responsiveness and Resilience

BVoIP Releases Updates Aimed at Reducing Manual Management Interface Switching

June 8, 2020 |

The latest enhancements to the unified communications vendor’s 1Stream platform seek both to make jumping into PSA records easier and to reduce the need for switching interfaces by importing more detailed information.

ICYMI: Our Channel News Roundup for the Week of May 25th

May 29, 2020 |

New alliances for Microsoft, new small biz software from Cisco, new hardware from HP and Lenovo, and a new way to make empty stadiums sound less empty during socially-distanced pro sports events are among the stories we’ve finally gotten around to.

ChannelPro Recognizes Vets in the Channel

May 27, 2020 |

As Military Appreciation Month comes to a close, we talk to three veterans who share their paths to IT and the channel.

Industry Leaders Named to CompTIA Channel Development Advisory Council

May 13, 2020 | ChannelPro

Group is focused on promoting the business value of the technology channel

ICYMI: Our Channel News Roundup for the Week of May 4th

May 9, 2020 |

New hardware from HP and Apple, new Teams competencies for Microsoft partners, new back-to-the-office software from Salesforce, and an look at what dining out might look like in the age of COVID-19 are among the stories we’re belatedly telling you about.

Acronis Ships Cyber Protect Security Solution

May 5, 2020 |

Unveiled last fall and now in general availability, the edge and endpoint security system comes with recently-added functionality designed to help partners and end users tackle new challenges posed by the coronavirus outbreak.

Salesforce Announces Work.com to Help Businesses and Communities Safely Reopen

May 4, 2020 | ChannelPro

Work.com includes new solutions, ranging from contact tracing and emergency response management to employee wellness assessment and shift management, for accelerating private and public sector response to the COVID-19 pandemic

Work.com Command Center is a single hub for leaders to get a 360-degree view of return-to-work readiness across locations, employees and visitors, and make data-driven decisions

Work.com leverages guidance from and solutions built by Salesforce’s trusted ecosystem of partners, including Accenture, Deloitte, PwC and more, to help businesses and communities reopen

CompTIA Launches CyberPrep for Schools

April 30, 2020 | ChannelPro

Plug-and-play curriculum allows non-technical teachers to deliver tech education to students

Kingston Releases Next-Gen KC2500 NVMe PCIe SSD

April 27, 2020 | ChannelPro

Superior NVMe Speeds
Supports Full-Security Suite

ICYMI: Our Channel News Roundup for the Week of April 20th

April 25, 2020 |

Relaxed revenue targets for HPE partners, subscription pricing for SolarWinds users, and two clear signs that all the quality time we’re spending indoors is making some of us a little crazy were among the many stories we’ve waited until now to bring your way.

New Hitachi Vantara Virtual Storage Platform Drastically Lowers Data Storage Costs and Simplifies Data Infrastructure Management for Midsize Enterprises

April 21, 2020 | ChannelPro

Industry-Leading 4:1 Data Deduplication Delivers a Guaranteed 75% Improvement in Storage Capacity

New Hitachi Ops Center Software Features AI-Driven Management Tools To Radically Simplify Storage Provisioning for AI, ML and Containerized Apps

New EverFlex From Hitachi Vantara Provides More Choice To Help Customers Move To Pay-Per-Use Consumption Models That Lower Cost and Reduce Risk

ConnectWise Optimistic Despite Tough Times Ahead

April 20, 2020 |

Speaking with ChannelPro today, CEO Jason Magee (pictured) described spending cuts and roadmap adjustments designed to help both ConnectWise and its partners make it past economic stagnation to the growth that will follow.

CompTIA Launches Online Testing for its Industry-leading Certification Exams

April 15, 2020 | ChannelPro

Testing and scheduling available today

ICYMI: Our Channel News Roundup for the Week of March 30th

April 3, 2020 |

New names for Office 365 SKUs, new printers from Epson, and the only cargo that could turn a truck fire in Dallas into national news are all among the stories we’ve finally roused ourselves from stay-at-home torpor to tell you about.

CompTIA Extends Expiration Dates for Certification Exam Vouchers

March 30, 2020 | ChannelPro

Leading IT industry association also readying ‘anytime, anywhere’ testing option

Jabra pioneers new business standard for concentration and collaboration: the Evolve2 headset range

March 30, 2020 | ChannelPro

– Evolve2 85, Evolve2 65, and Evolve2 40 deliver concentration, collaboration and flexibility for modern work

– Cancels 50 percent more noise through Digital Hybrid Active Noise Cancelation (ANC) and design(1)

– 40 percent better transmitted audio and twice the voice distractor performance powered by 10 microphones(1) in the Evolve2 85

– Three times more BT wireless range(1)

– Industry-leading 37-hour battery life due to advanced digital chipset

– Pending Microsoft Teams certification for seamless UC experience and meeting Open Office standards

ICYMI: Our Channel News Roundup for the Week of March 23rd

March 27, 2020 |

AI products from Dell EMC, remote workforce software from Atera, alerts functionality from Liongard, and proof that no one is safe from supply chain headaches these days are all among the stories we neglected to report while hunting for toilet paper.

Cytracom Ships Updated Desktop App with Calling and Faxing Functionality

March 25, 2020 |

The unified communications vendor fast-tracked development of the browser-based tool, which was originally slated to reach market in June, to help its partners support end users struggling to stay productive while working from home.

AVANT Communications Deploys 8×8 to Modernize Its Communications and Video Collaboration

March 24, 2020 | ChannelPro

Premier Distributor of Next Generation Technologies and 8×8 Master Agent Enhances Their Employee Experience for Mobile and Remote Workforce In the US and UK

CompTIA Eliminates Fees for Online Learning on the Fundamentals of Information Technology

March 23, 2020 | ChannelPro

Free eLearning option available to students, idled and laid-off workers, career changers and anyone interested in learning more about tech

Fortinet’s New Partner Program Addresses Evolving Security Landscape and Business Needs

March 19, 2020 | ChannelPro

Fortinet’s Engage Partner Program Offers Channel Partners New Enablement Initiatives and More Flexibility to Drive Business Growth

Cybersecurity Information Sharing and Analysis Organization TSP-ISAO Comes Under the CompTIA Banner

March 17, 2020 | ChannelPro

Initiative launched by ConnectWise handed off to leading vendor-neutral industry association

SYNNEX Launches Collaboration Solutions Program

March 13, 2020 |

COLLABSolv, the latest addition to the distributor’s family of “Solvs”, offers products and services for unified communications, audio-visual, secure networking, and other market segments.

ICYMI: Our Channel News Roundup for the Week of March 2nd

March 6, 2020 |

Small business tech from Cisco, healthcare tech from Microsoft, and a surprise four-legged wedding guest are just three of the many stories we are just now bringing your way.

2020 ChannelPro SMB Forum Series Kicks Off the Year in Dallas

March 6, 2020 |

With an expanded schedule of cities for 2020, ChannelPro has launched its “Game Theory” tour to help MSPs, IT consultants, VARs, and integrators win big in business.

HCS Technical Services Opens Doors with GreenLink Networks VoIP

March 5, 2020 | ChannelPro and GreenLink

This sponsored partner profile explains how a Texas-based MSP has increased revenue and gained new customers with GreenLink’s partner program and easy-to-use VoIP offering.

Catch Security Profits If You Can, Advises ASCII Group at First 2020 Event

February 28, 2020 |

Frank Abagnale, of “Catch Me If You Can” fame, was one of many speakers at the IT membership group’s conference yesterday in Long Beach, Calif., to discuss challenges and opportunities in cybersecurity.

Cytracom Sells Majority Stake to Private Equity Investor

February 27, 2020 |

The deal with Sverica Capital Management positions the UCaaS vendor, which sells exclusively through MSPs, to expand its partner base more rapidly, according to CEO Zane Conkle (pictured), who will continue to lead the firm.

Fortinet Introduces Self-Learning Artificial Intelligence Appliance for Sub-Second Threat Detection

February 25, 2020 |

FortiAI Leverages Deep Neural Networks to Automate Threat Detection and Remediation, Expanding Fortinet’s AI-driven Security Offerings

Agiloft Announces AI Engine for Advanced Contract Automation on No-Code Platform

February 25, 2020 |

Newest product release features out-of-the-box AI Capabilities and custom AI functionality that empower Agiloft customers to drive contract value across adjacent commercial business processes

BigID Introduces Next Generation Data Security Capabilities For Finding and Protecting Crown Jewel Data

February 24, 2020 |

Combining Advanced ML Data Classification, Cluster Analysis, Remediation, Access Insight and Labelling, BigID Delivers Unprecedented Visibility and Protection for Enterprise Data

Fortinet Introduces Over 350 New Features to its Security Fabric Platform

February 18, 2020 |

FortiOS 6.4 Broadens the Fortinet Security Fabric, Enables Additional Integration and Automation

Granite Introduces ‘Built-to-Order’ Managed SD-WAN Solution at SD-WAN EXPO East 2020

February 12, 2020 |

Managed Services Provider Reveals Telecom Industry’s Secret: SD-WAN is Not ‘One Size Fits All’

Fortinet Announces the Most Affordable Secure SD-WAN Appliance with Flexible Deployment Options for SMB

February 6, 2020 |

FortiGate 40F Delivers High Security Compute Ratings and Accelerated Performance, Expands Family of SoC4 SD-WAN ASIC-powered FortiGate Appliances

VOSS Extends Management of Avaya Aura UC and CC Enterprise Systems to Microsoft Teams Allowing Full Co-Existence, Choice of Clients, and Migration Opportunities

February 3, 2020 |

Monday February 3, 2020 – Avaya Engage, Phoenix Arizona – TODAY at Avaya Engage, VOSS Solutions revealed that the company has extended its efficient management of Avaya systems to add integrated management of Microsoft Teams, from a single point of control. The solution addresses the growing requirement from enterprise organizations to take advantage of the market leading capabilities of Microsoft Teams, while continuing to benefit from their investment in existing Avaya systems.†

TPx Adds Managed Networks to MSx Service Portfolio

February 3, 2020 |

LOS ANGELES – February 3, 2020 —† TPx Communications, the premier managed services provider, announced today the general availability of MSx Networks, a managed service offering that helps customers efficiently create and maintain network solutions, including Wi-Fi, Security, software-defined wide area networking (SD-WAN) and Switching.

Untangle Survey: Channel Partners Say SMB Budget Constraints and an Expected Increase of Cyberattacks in 2020 Among Top Cybersecurity Concerns

January 23, 2020 |

Concerns Will Not Slow Channel Partners from Delivering Effective Cybersecurity Solutions

Ingram Micro Cloud Names US Finalists for Comet Competition

January 13, 2020 |

Winners of Chicago and San Francisco judging events advance to $1 million grand prize round

ICYMI: Our Channel News Roundup for the Week of January 6th

January 10, 2020 |

Products aplenty from CES, new leaders for Ivanti and WatchGuard, and the dangers of dissing that bottle of BBQ sauce your boss gave you for Christmas are among the stories we’re bringing your way just in time for the weekend.

Lenovo Adds new ThinkBook, Consumer PCs, and Chromebooks to CES 2020 Haul

January 6, 2020 |

The new ThinkBook Plus (pictured) features an e-ink display on the cover that lets meeting attendees capture diagrams and notes without opening the lid. The new consumer devices include Lenovo’s first 5G laptop.

ASUS Unveils All-New Lineup of Lifestyle, Business and Gaming Innovations at CES 2020

January 6, 2020 |

Breakthrough products include notebooks, motherboards, desktops, displays, routers and devices for AIoT applications

Lenovo Showcases New Smart Office and ThinkPad Products for CES

January 3, 2020 |

In addition to updated ThinkPad X1 Carbon and X1 Yoga laptops, plus a host of monitors and accessories, the salvo of offerings unveiled today includes the ThinkSmart View (pictured), a purpose-built device for Microsoft Teams audio and video meetings.

Fortinet Acquires SOAR Provider CyberSponse

December 12, 2019 |

Security Orchestration, Automation and Response Addition to Fortinet Security
Fabric Further Empowers Security Operations Teams to Achieve Higher
Efficiencies and Accelerate Incident Response

MSP360 Adds Editions of Freeware Remote Control System for Apple Devices

December 5, 2019 |

Equipped with voice and text chat, among other features, the new macOS and iOS versions of MSP360 Remote Assistant give users the ability to conduct support sessions over the web from iPhones, iPads, MacBooks, and other Apple products.

New CompTIA Cloud Essentials+ Certification Exam Available Worldwide

November 12, 2019 |

Credential validates acumen needed to make informed cloud service decisions

Pax8 and D&H Sign On as Distribution Partners for Nerdio

November 4, 2019 |

Both companies see offering Nerdio’s simplified Microsoft cloud services as a means of capitalizing on exploding demand for Microsoft Azure and forthcoming adoption of Windows Virtual Desktop.

BVoIP Adds Workflow-Shortening Features to 1Stream Integration Platform

November 3, 2019 |

Code-named “Flash,” version 2.0 of 1Stream includes new Windows and Mac clients that condense formerly multi-step processes and a feature that automatically pops multiple windows connected to multiple external applications when users answer a call.

ConnectWise Parts Curtain on Evolving Cybersecurity Threat Sharing Initiative

November 1, 2019 |

At its IT Nation Connect event, the managed services vendor named MJ Shoer (pictured right) leader for the ambitious venture, announced two substantial donations of seed money by ConnectWise founder Arnie Bellini (pictured left), and more.

Vonage Conversation API to Drive Superior Customer Experience Through Conversations

October 30, 2019 |

Oct 30, 2019

HOLMDEL, N.J., Oct. 30, 2019 /PRNewswire/ –†Vonage (NYSE: VG), a global leader in business cloud communications, has announced the launch of its Conversation API at the Company’s user and developer conference, Vonage Campus. As the newest addition to the Vonage API Platform, the Conversation API enables developers and enterprises to create customized, real-time conversations that maintain context across multiple channels, including messaging and voice.

Cytracom Adds Text-Based Messaging and Collaboration to Unified Communications Solution

October 28, 2019 |

Announced alongside a new desktop application with significantly enhanced functionality, the company’s “business messaging” technology is designed to serve as an alternative to Slack and Microsoft Teams for organizations with less than 250 users.

ASCII Success Summit Ends Year in Boston with Presentation of ASCII Cup

October 28, 2019 |

At the final leg of the 2019 tour, MSPs, VARs, and other attendees spent two days in business-building sessions then celebrated their picks for the best of the best at the ASCII Cup party.

New Research Finds The Salesforce Economy Will Create More than $1 Trillion in New Business Revenues and 4.2 Million Jobs between 2019 and 2024

October 25, 2019 |

Salesforce ecosystem is on track to become nearly six times larger than Salesforce itself by 2024, earning $5.80 for every dollar Salesforce makes

Financial services, manufacturing and retail industries will lead the way, creating $224 billion, $212 billion and $135 billion in new business revenue respectively by 2024

Intermedia Ships Contact Center-as-a-Service Suite

October 23, 2019 |

The cloud-based offerings feature private label and co-branded reseller models that according to Intermedia enable channel pros to collect at least five times more revenue than they can through traditional commission-based agent schemes.

Nectar Adds Global Partner Aura Alliance

October 8, 2019 |

New Platinum Partner helps enterprises build robust multi-vendor networking environments

ADTRAN Announces SD-WAN Solution

October 2, 2019 |

The cloud-based system is equipped to make automatic, application-specific adjustments for business critical and performance-sensitive workloads.

Spiceworks Unveils New AI-Powered Insights to Simplify How Businesses Research, Buy, and Manage Technology

September 24, 2019 |

New insights help technology buyers predict their organizations’ technology challenges and connect them with recommended solutions and vendors

Bvoip Opens First Data Centers in Canada

September 9, 2019 |

Located in Vancouver and Toronto, the new facilities allow partners to serve Canadian customers in industries legally required to keep data inside the country while enabling all Canadian end users to enjoy better quality of service.

Wildix Launches Web-Based Room Video Conferencing Solution

August 28, 2019 |

According to Wildix, the new system is optimized for easy setup and management, professional-quality audio and video, and integrated security.

Tech Data Enhances 1Source Cisco Ordering Tool

August 21, 2019 |

The quote-to-cash platform, which is designed to give smaller resellers access to self-serve tools normally available only to larger Cisco resellers, now includes support for subscription-priced products, new install base management functionality, and more.

ADTRAN Unveils Network Switch Line for VoIP, Wireless, and Video Surveillance

August 19, 2019 |

The new SDX 8110 family, which offers the increased Power over Ethernet budget such use cases require, arrives days after the introduction of ADTRAN’s Intellifi mesh Wi-Fi solution for homes and small businesses.

Avaya and Tenfold Create Improved Customer Conversations, Enabling Integrated AI Solutions that Amplify Salesforce, ServiceNow, Microsoft Dynamics and Other Leading CRMs

August 2, 2019 |

Integrated Contact Center solution will help maximize performance, profit and productivity for sales and service organizations globally, while improving customer experiences

Perimeter 81 Amplifies Its Global Reach with Ingram Micro Cloud Distribution Agreement

August 1, 2019 |

Availability in the largest cloud independent software vendor ecosystem will promote the adoption of cutting-edge, zero trust network security designed for the modern workforce.

OpenText and Mastercard Partner to Transform Financial Processes Across Global Supply Chains

July 19, 2019 |

Automakers Keep Production Running Smoothly with Mastercard Track and OpenText Supplier Portal

Smart Home Market Shifting to Integration Over New Home Acquisition

July 5, 2019 |

The promise and curse of rapid growth in the Smart Home market

Introducing the Latest Addition to NETGEAR’s Smart Managed Pro Family With Innovative Cloud Management and Flexible Power-Over-Ethernet

July 3, 2019 |

In a single powerful switch, the GS110TPP combines Gigabit connectivity, more flexible power options with a greater PoE budget and cloud management capability

ConnectWise Introduces Self-Serve Solution Marketplace, End User Portal, and MSP Dashboard

June 16, 2019 |

Chief Product Officer Jeff Bishop (pictured) showcased those and new single sign-on functionality at the vendor’s IT Nation Explore event this week in Orlando.

D&H Launches All-New Cloud Marketplace

June 10, 2019 |

Part of a larger effort to enable everything-as-a-service business models, the new platform helps partners create, sell, and bill for subscription-priced solution bundles that combine software and hardware with their own managed services.

TBI Announces Scott Whalen as Vice President of Strategic Partnerships

June 6, 2019 |

CHICAGO – June 5, 2019 – TBI announced a new member to its executive team with the addition of Scott Whalen as Vice President, Strategic Partnerships. The former CenturyLink sales executive joins the Master Agent to further align vendor programs and emerging solutions with TBI partners.

As Vice President of Strategic Partnerships at TBI, Scott will work closely with vendors to identify products and create specific programs that TBI partners can leverage to increase sales.

Managed Services Co-Op The 20 Partners with ELO Digital Office on Enterprise Content Management

May 22, 2019 |

The deal gives The 20, which aspires to be an all-inclusive managed IT department to its SMB clients, one more service to sell while dramatically expanding ELO’s base of North American partners.

VOSS Partners with AudioCodes to Unveil Direct Routing Support for Microsoft Teams

May 16, 2019 |

VOSS Solutions announced a major enhancement to VOSS-4-UC that enables organizations to seamlessly integrate and manage Microsoft Teams and Cisco UC, through Microsoft Teams Direct Routing. In the solution, VOSS-4-UC simplifies the ownership, operations, and management of a best-of-breed multi-vendor solution where both Cisco and Microsoft devices and applications are deployed.

GreatAmerica and Cisco Introduce Subscription-Based Financing Program

May 15, 2019 |

Called Life-Cycle Financing, the new funding option lets qualified MSPs sell bundled combinations of solutions from Cisco and other vendors for a single recurring monthly fee.

Kaseya Adds VoIP Functionality from Cytracom to its PSA Solution

May 8, 2019 |

Available at no extra charge to Kaseya BMS users with a Cytracom account, the new feature automatically displays screen pops about inbound support calls and lets technicians create tickets directly from within that window.

HP Ready to Push Device-as-a-Service Offering to its Entire Channel

May 7, 2019 |

That includes you, channel pros. Once targeted mostly at a handful of big partners, HP’s subscription-priced purchasing program is headed your way with new and more flexible service plans, integrations with managed services software platforms, and more.

Cytracom Introduces Major Expansion and Enhancement of its Unified Communications Platform

April 30, 2019 |

Changes to the company’s offerings include its first mobile app, first browser-based desktop app, first SMS messaging tool, and first custom-designed desk phone, as well as all-new Office 365 integration, new pricing plans, and heavier volume discounts.

Domotz Arms Network Management Solution with PSA Integration Feature

April 19, 2019 |

Called webhooks, the recently launched technology allows MSPs to more easily generate automatic service tickets whenever the video cameras, smart bulbs, and other IoT systems supported by the Domotz platform experience a technical problem.

D-Link’s New High-Power PoE Switches Deliver up to 90 Watts of Power over Standard Ethernet Cabling

April 19, 2019 |

With the announcement of two, new high-power PoE switches, D-Link is making it easier for businesses, healthcare facilities, schools, banks, retail outlets, and more to connect and power PoE devices.

Not Dead Yet: Tech Data Sees Plenty of Upside in Endpoints

April 11, 2019 |

Contrary to popular belief, the distributor says, partners can make big money on collaboration, digital signage, and a wide range of other solutions that combine endpoints with software and services to meet pressing customer needs.

Konica Minolta Wants It All

April 8, 2019 |

The onetime printer/copier vendor is eight years into a journey toward delivering comprehensive technology services, with its legacy print dealers along for the ride. Will IT-oriented channel pros be invited to participate as well?

Shift Gears to the XaaS Model to Accelerate Success

April 5, 2019 |

Drive profits, revenue, and client “stickiness” with proactive services that provide value to your customers.

D&H Fleshes Out Emerging Cloud Computing Strategy

March 30, 2019 |

Speaking at yesterday’s West Coast Technology Show, cloud exec Jason Bystrak revealed that software/hardware bundles and a new digital commerce platform will be core elements of the distributor’s efforts to seize online market share.

Launch of CX Cloud Express Extends Vonage Business Cloud with Native Contact Center Offering

March 22, 2019 |

New contact center offering available with unified communications on a single stack designed to simplify and improve customer, agent and employee experiences while reducing IT complexity

8×8 Powers Communications Platform with New Video Meeting Experience

March 20, 2019 |

Proven video capabilities integrated into 8×8’s cloud communications platform to accelerate company-wide collaboration

The TravelMate X514-51 Series is Acer’s Lightest, Thinnest Notebook for Professionals Yet

March 14, 2019 |

Acer announced its new TravelMate X514-51 thin and light commercial notebook series for small and medium businesses. It’s designed for professionals requiring a durable, yet sleek device that can support heavy workloads and frequent business travel.

Ingram Micro Enhances Cloud Marketplace Sales, Marketing, Support, and Integration Features

March 13, 2019 |

New capabilities introduced today by cloud exec Renee Bergeron (pictured) are designed to help channel pros mimic the best practices of resellers who emphasize client acquisition and customer service rather than backend operational processes.

Intermedia Builds Analytics into Unite UCaaS Platform

March 4, 2019 |

The new Intermedia Unite Envision is designed to incorporate calling and meeting data into insightful visualizations that enable administrators and partners to continually optimize system performance.

ASCII Group Highlights Security and Other Hot Markets at First 2019 Event

February 25, 2019 |

Speakers and sponsors at the conference, which took place last week in Orange County, Calif., shared advice for capitalizing on rising demand for cybersecurity help and industry-specific services.

Ingram Micro and MassChallenge Name Comet Competition Top B2B Startups

February 22, 2019 |

Global finalists to win more than $1.5 million in cash and go-to-market funding; Winners to be featured at Cloud Summit 2019 March 11-13 in San Diego, Calif.

Arctic Wolf Signs Distribution Pact with Ingram Micro

February 12, 2019 |

The agreement will expand Arctic Wolf’s reach by making its managed security and risk assessment services available to Ingram’s global base of reseller and MSP partners.

8×8 Announces New Capabilities for X Series Cloud Communications and Contact Center Solution

February 8, 2019 |

New third-party integration framework, enhanced speech analytics and real-time dashboards enable organizations of all sizes to improve their communications experience

Avaya Introduces Private Cloud Delivery of Its New Avaya OneCloud UC and CC Solutions

January 24, 2019 |

neCloud ReadyNow Provides Global Enterprises With Simpler Path to Cloud Benefits

Cytracom Appoints Dave Goldie its New Channel Chief

January 8, 2019 |

Goldie, who was formerly vice president of channel for IT Glue, will be responsible for the VoIP vendor’s channel sales strategy and execution.

NETGEAR Expands SMB Portfolio with New Switches, Wireless Access Points, and Router

January 7, 2019 |

Unveiled at this year’s Consumer Electronics Show, the new products seek to meet SMB and MSP demands for more cost-effective, high-performance, and simplified network, Wi-Fi, and switching management.

451 Research Says Application Containers Market Will Grow to Reach $4.3bn by 2022

December 6, 2018 |

Competitive landscape continues to increase alongside benefits of container adoption

Untangle Survey Finds Channel Partners are Adding More Security Solutions to their Portfolios

December 6, 2018 |

Limited Solutions Knowledge and Budget Constraints are Top Barriers the Channel Faces in Deploying Cybersecurity Solutions to SMBs

Axcient Introduces Partner Success Team

December 4, 2018 |

Unlike sales reps, members of the new 11-person unit are tasked exclusively with driving partner satisfaction and retention through regular outreach and engagement.

Epson Unveils Four Mobile Document Scanners Designed to Easily Organize Documents and Receipts

December 4, 2018 |

The latest scanners in the WorkForce line are part of Epson’s ongoing effort to offer advanced features in new products and document management software for business and home users on-the-go.

Zoho Deepens Analytics and AI in Customer Experience Platform

November 23, 2018 |

Zoho CRM Plus, powered by Zia and Zoho Analytics, delivers seamless flow of insight to help businesses masterfully create positive customer experiences

Avaya Unveils New Desktop Experience Devices for Any UCaaS Platform

November 13, 2018 |

A new line of products and services by Avaya seeks to improve their versatility while enhancing the vendor’s competitive standing in UC cloud computing.

ConnectWise Previews Portal Customization, Single Sign-On, and User-Specific Dashboards

November 11, 2018 |

Described by Chief Product Officer Craig Fulton (pictured) during the managed services vendor’s IT Nation Connect conference in Orlando last week, the new features are designed to help MSPs improve brand recognition and technician productivity.

DH2i Launches DxOdyssey for Zero Trust Hybrid/Multi-Cloud Security

November 9, 2018 |

DH2i’s DxOdyssey Set to Disrupt the Multi-Billion Dollar Cloud VPN Market

TPx Marks 150,000th UCx User with a Message – ‘We’re Still Innovating’

November 9, 2018 |

Integrates SMS Messaging Features Into Award-Winning UCx Suite

Beachhead Rolls USB Security into Premium Edition of SimplySecure PC

November 6, 2018 |

Formerly available as a stand-alone product or add-on to any edition of Beachhead’s PC encryption and access management solution, SimplySecure USB is now exclusively available as a free, standard feature of SimplySecure PC Premium.

Oracle Turbo-Charges World’s #1 Cloud ERP Suite

October 25, 2018 |

New artificial intelligence and intelligent process automation help organizations across industries enhance productivity, reduce costs, and improve controls

ChannelPro Exclusive: Zyxel Aims to Disrupt SD-WAN Market with Affordably-Priced Service for SMBs

October 15, 2018 |

Available for as little as $149 a year, the new add-on for the networking vendor’s ZyWALL VPN firewalls (pictured) lets users run voice and video traffic across the same internet connections they use for everything else without compromising performance.

Reinvent Rolls Out Network Management as a Service to Private-Label Partners

October 11, 2018 |

Reinvent Telecom, a provider of private-label cloud-based Unified Communications, Collaboration and Contact Center solutions, has launched Cloud2Edge (C2E) Complete, which enables reseller partners to deliver network management to their customers as a subscription service.

Intermedia Equips UCaaS Solution with Automated, All-in-One Provisioning Wizard

October 9, 2018 |

The new tool is designed to accelerate account creation by walking partners step-by-step through the setup and activation process.

ASCII Success Summit Heads to New Jersey

October 1, 2018 |

The two-day educational and networking event touched on hot topics like the Internet of Things and and included business continuity lessons learned from Hurricane Harvey.

Veeam Intelligent Data Management Combines with Cisco HyperFlex to Deliver New High Availability Solution

September 6, 2018 |

Veeam Hyper-Availability Platform on Cisco HyperFlex provides seamless enterprise scalability, ease of use and multi-cloud support

Acronis Announces Partnership with Microsoft, Expands Service Provider Opportunities with Microsoft Azure

August 9, 2018 |

New strategic partnership helps Acronis expand access to public cloud, providing customers with a greater choice for backup storage and disaster recovery.

Axcient/eFolder Forms Distribution Pact with Pax8

August 2, 2018 |

The deal makes the Anchor file sync and share and Cloudfinder data backup solutions available through an indirect channel, and in small order quantities, for the first time.

ConnectWise Launches New IT Nation-Branded Partner Community Organization

August 1, 2018 |

Going forward, all of the vendor’s events, user groups, and peer groups will employ variations of the IT Nation brand and reside within a single, consolidated organization led by Pete Sorensen (pictured).

Panasonic Unveils Sleeker, Slimmer Handheld Devices for the Connected Workplace

July 27, 2018 |

New Toughbook devices designed to tackle the unique challenges of today’s dynamic, diverse industries

Sumo Logic Unveils Set of Integrations Built for Google Cloud Platform and TensorFlow to Deliver Real-time Machine Data Analytics for Modern Applications

July 27, 2018 |

New Sumo Logic GCP Apps Combined with an Integration with Google’s TensorFlow Open Source Machine Learning Library, Help Customers Transform GCP Machine Data into Critical Business, Operational and Security Insights for Continuous Intelligence Across Major Cloud Platforms

Fortinet Continues to Gain Traction in the SD-WAN Marketplace by Combining its Industry-Leading Next-Generation Firewall and SD-WAN in an Easy-to-Deploy Integrated Offering

July 14, 2018 |

Continually Evolving its Firewall-Native SD-WAN Features Based on Customer Feedback, Fortinet Provides Secure SD-WAN for Three Distinct Use Cases

TPx Communications Ships Bundled Managed Services

July 13, 2018 |

The new TPx Complete package combines unified communications with managed IT and security offerings in a one-stop-shopping package offering 100 percent guaranteed performance and discounts of up to 40% off the cost of individual products.

Tech Data Expands RECON Security Service Portfolio

June 29, 2018 |

The six new subscription-priced offerings, most of which are delivered in partnership with up-and-coming providers, are designed to fill niches not supported by name-brand security vendors.

Aruba Introduces Integrated SD-WAN, LAN and Security Solution to Power the Software-Defined Branch

June 26, 2018 |

Cloud-Managed SD-Branch Solution Provides Simplicity, Security and Optimized Experience Through a Single Point of Control

Acronis and StorageCraft Introduce New ConnectWise Integrations

June 20, 2018 |

Both BDR vendors have made it easier for MSPs to monitor, provision, and invoice services from directly within the ConnectWise Manage PSA system and ConnectWise Automate RMM solution.

ConnectWise Names Winner of Inaugural Tech Tank Solution Development Contest

June 19, 2018 |

Crowned at the vendor’s Automation Nation event today, Jimmy Puckett and David Wilkeson (pictured) will receive up to $100,000 to create an add-on for the ConnectWise Manage PSA solution that automates employee bonus calculation.

ConnectWise Outlines Product Vision Based on Automation, Integration, and Choice

June 19, 2018 |

Speaking at the company’s 2018 Automation Nation event today, Chief Product Officer Craig Fulton (pictured) described a platform philosophy aimed at offering MSPs single-pane-of-glass control over its own solutions and those from its ecosystem of partners.

New Avaya IP Office “One App for Unified Communications” Now Available Globally

June 8, 2018 |

Includes Cloud UC with voice and video, meetings, team collaboration, and content sharing

Barracuda Rolls Out Anti-Phishing Software for Midsize Businesses

June 7, 2018 |

The newest edition of the vendor’s PhishLine product family targets organizations with under 1,000 employees, extending the range of offerings in a portfolio that now includes multiple editions scaled and priced appropriately for different sized organizations.

SolarWinds Extends Network Management Software Leadership with Deeper Visibility and Smarter Scalability

May 25, 2018 |

Software now simplifies management of complex networks with Network Insight for Cisco Nexus and intelligent mapping, supporting environments four times larger than previous generation

IoTSSA Urges Channel Pros to Get Going on Internet of Things Security

April 30, 2018 |

MSPs looking to protect their clients and margins alike should start offering specialized IoT security services now, according to speakers at the IoT Security Services Association’s roadshow event last week.

ELO Digital Office USA Expands into Canada with flexxus Business Solutions

April 25, 2018 |

flexxus takes the lead in delivering ELO digital content management solutions to Canadian businesses.

Mitel Takes Customers to the Cloud with New Communications and Collaboration Application for Small Businesses

April 13, 2018 |

Subscription-based Mitel OfficeLink unleashes small business productivity and redefines customer experience with a cost-effective application for the always-on, always-connected workforce

Kaseya Announces Cloud-to-Cloud Office 365 Backup Solution

April 10, 2018 |

Available in the second half of the year and based on technology from Spanning Cloud Apps, the new system will enable MSPs to protect Office 365 mailboxes, contacts, and calendars, as well as data in SharePoint Online and OneDrive for Business.

Aruba Advances Mobile First Architecture to Enable Autonomous Networking and the Smart Digital Workplace

March 28, 2018 |

Introduces New AI-Powered Analytics and Assurance Innovation and Partnerships for the Future of Mobile, IoT, and Cloud

Smartwatches to Have More Than Just Fifteen Minutes of Fame, According to IDC

March 21, 2018 |

Worldwide shipments of wearable devices is on track to grow 15.1% in 2018, totaling 132.9 million units over the course of the year. The overall market is also expected to deliver a compound annual growth rate (CAGR) of 13.4% over the next five years, culminating in 219.4 million units shipped in 2022, according to the International Data Corporation (IDC)†Worldwide Quarterly Wearable Device Tracker.

Talkdesk Launches the Enterprise Contact Center Platform

March 14, 2018 |

Industry Demand for a Next-Generation Cloud-Native Platform Fuels the Rise of New Enterprise Capabilities and Partnerships for Talkdesk

Nyansa Delivers Pain Relief To Healthcare IT Looking To Manage The Performance Of Vital IoT Devices

March 6, 2018 |

Integration of bedside waveform telemetry data and mobile voice and data communications into its Voyance platform eliminates IoT network performance issues, improves clinician productivity and workflow to speed patient care

ADTRAN and Telarus Partner on UCaaS and Managed Security

February 22, 2018 |

A new agreement enables channel pros to offer the unified communications and managed firewall components of ADTRAN’s ProCloud managed services portfolio through Telarus on an agent commission basis.

Intermedia Launches New UCaaS Solution

February 7, 2018 |

Called Unite and targeted at businesses with up to 100 users, the system includes tightly integrated voice, cloud PBX, collaboration, file storage, and backup features, as well as all-new mobile and desktop apps and an enhanced web portal.

Industry Veteran Peter George Joins Flashpoint Board of Directors

January 31, 2018 |

George’s Decades of Driving Notable Growth and Strategic Partnerships Will Help Further Expand the Footprint for Business Risk Intelligence

SYNNEX Enhances Two Advanced Technology Partnerships, Adds a Third

December 7, 2017 |

The distributor has introduced new functionality for ordering and managing Aerohive Wireless-as-a-Service and Symantec Endpoint Protection Cloud deployments through its online marketplace, and added products from F5 Networks to its line card.

ELO Ships ELOoffice 11 and Customized Solution Service

November 6, 2017 |

The new edition of ELO’s entry-level content management system includes OCR support, backup functionality, and scenario-specific document repository templates. The customized solution service lets partners outsource application development to ELO programmers.

Kaseya Adds PSA Integration to Unigma Cloud Management Solution

October 4, 2017 |

Introduced at the managed services software maker’s European user conference, an updated edition of Unigma now feeds billing data directly to leading PSA systems and provides single sign-on access via Kaseya’s AuthAnvil system.

Veeam Appoints Kate Hutchison as Chief Marketing Officer

October 4, 2017 |

Veteran CMO from Riverbed, Polycom, VMware, Citrix, and BEA brings leadership, enterprise marketing and a track record of proven success to Veeam to further bolster its world-class team

Oracle Infuses its Cloud Applications with Artificial Intelligence

October 3, 2017 |

Artificial Intelligence Makes the World’s Broadest, Most Innovative, and Fastest-growing Cloud Applications Portfolio Even Smarter

TPx Unveils Managed SD-WAN Service Powered by 4G-LTE

September 7, 2017 |

The new offering is designed to make the same wireless networks that mobile phones use a primary internet connectivity option for businesses that don’t want to invest in fiber buildouts or cope with territorial provider limits.

Intermedia Buys Conferencing and Webinar Provider AnyMeeting

September 7, 2017 |

The acquisition positions both Intermedia and its partners to capitalize on rapid growth in the Unified Communications-as-a-Service market.

Avast Introduces Business-Focused Brand, Partner Program, and Endpoint Security Suite

September 7, 2017 |

The new offerings combine formerly discrete equivalents from Avast itself and AVG, the security and managed services vendor it purchased last year.

AVST and collab9 Announce Partnership

August 2, 2017 |

Joint Solution Delivers Secure, Hosted Unified Communications for Federal, State and Local Government Entities

The Operating System for Business Makes a Giant Leap with Zoho One

July 27, 2017 |

One Integrated Suite for Sales, Marketing, Customer Support, Accounting, HR, Productivity, Collaboration, and Business Intelligence Applications

Q3 SMB TechFest Presents Business Building Advice

July 21, 2017 |

Speakers at the latest edition of the popular conference series discussed new market opportunities, as well as proven strategies for capitalizing on them profitably.

8×8 Introduces New Capabilities for Contact Centers to Deliver Enhanced Customer Experiences

July 20, 2017 |

8×8 Virtual Contact Center Enables Midsize and Enterprise Companies to Improve Contact Center Productivity, Collaboration and Customer Engagement

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