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The Latest

GoTo is Fighting Scammers with New AI-powered Scam Detection for GoTo Resolve

May 22, 2024 |

New functionality protects mobile device users from financial fraud by monitoring and automatically terminating support sessions with suspected scams

GoTo Takes Modern Mobile Device Management to the Next Level with Miradore Premium+

April 8, 2024 |

New solution saves money and time by automating routine tasks and offers native integration with GoTo Resolve to eliminate the need for a separate remote support license.

GoTo Boosts Portfolio with New AI Innovations and 60+ Product Enhancements

March 27, 2024 |

GoTo significantly enhances overall experience and productivity for businesses and employees with new AI assistants, real-time translation tools, enterprise application integrations, and more.

EXCLUSIVE INTERVIEW: How GoTo Aims to Empower MSPs with AI-Driven Solutions and More

March 23, 2024 |

The goal is to deepen collaboration with channel partners even further, underscoring GoTo’s commitment to leveraging innovative technologies like AI to enhance MSPs’ capabilities.

GoTo Launches Contact Center Pro, Bringing Effortless, Affordable, and Convenient CCaaS to Businesses

March 11, 2024 |

GoTo Contact Center Pro maximizes the customer experience with the next generation of CCaaS including omnichannel capabilities, workflow integrations, and advanced customer and agent analytics.

GoTo Introduces GoPilot for GoTo Resolve, the First AI Assistant for End-to-End IT Management and Support

February 21, 2024 |

New intelligent assistant makes GoTo Resolve’s already easy workflows effortless with AI features to diagnose, remediate, and prevent IT issues.

GoTo and Intel Expand Collaboration with First-to-Market Native Integration of Intel vPro® with Intel® Endpoint Management Assistant for GoTo’s LogMeIn Rescue

December 5, 2023 |

New API integration enables IT teams to seamlessly support even out-of-band and powered-off Intel vPro® devices from the Rescue Technician Console.

GoTo’s Going Deep on Partnership

December 28, 2022 |

The communications and support vendor’s partner program aims to turn mere resellers into true-blue, full-blown partners.

GoTo Adds Call Quality and Volume Management Features to Unified Communications Platform

November 1, 2022 |

Designed to lighten administrative workloads, the enhancements to GoTo Connect include a new Efficiency Mode that automatically prioritizes audio clarity over low-bandwidth connections and new tools for diagnosing call volume trends.

Growing The MSP

ChannelPro Weekly Podcast: Episode #213 – The Secret Decoder Ring

 Podcast
February 5, 2022

Don’t worry. If you haven’t collected enough box tops to get the coveted ChannelPro Weekly secret decoder ring, you’ll still enjoy this week’s episode, in which Matt and Rich are joined by returning guest host Corey Kirkendoll, of 5K Technical Services. The three of them discuss LogMeIn becoming GoTo and making a push into the channel, Unitrends launching its first small office BDR appliances, and the secrets to picking an MSSP.

ChannelPro 5 Minute Roundup for the Week of January 31st, 2022

 Podcast
February 4, 2022

Erick and Rich are intrigued by LogMeIn’s corporate makeover as GoTo, eager for you to freshen up your marketing materials for the age of hybrid work, and impressed by the chicken who somehow snuck into a high-security zone at the Pentagon.

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