The application deadline is approaching for the Cecilia Galvin Scholarship. The program celebrates and inspires future tech leaders.

From 7 Figure MSP Live, join ChannelPro’s traveling reporter Joel Zaidspiner on the show floor speaking with ThreatStop, High Level, and The 20

The 20 MSP bolsters its national footprint with a trio of new partnerships.

The Department of Defense is introducing a new level of scrutiny for MSPs, MSSPs, and security tool vendors in the battle against cybersecurity threats. Here are some things you need to keep in mind.

TALLINN, Estonia (BUSINESS WIRE)- Wildix, a pioneering provider of unified communications as a service (UCaaS), today marked a significant milestone with the success of its virtual UC&C Summit. This flagship […]

At The 20’s Vision 23 conference, CEO Tim Conkle told MSPs there’s plenty of opportunity in the market to grow, and his vision is to continue acquiring companies.

Sirihaasa Nallamothu, a graduate of University High School in Normal, IL, received the annual scholarship award that’s named in memory of ChannelPro’s former executive editor and champion of women in tech.

The two-day, multicity events feature all new speakers and content designed for growing MSPs.

Take a tour through our latest batch of overlooked, up-and-coming, and lesser-known vendors in managed services, cloud computing, security, and the Internet of Things.

Code Red Networks and CSP Technologies are the 12th and 13th MSPs acquired by the rapidly growing firm this year in conjunction with a rollup campaign aimed at creating a managed services goliath with coast-to-coast reach.

The first in a forthcoming wave of purchases, the rollup marks the official start of a process aimed at turning a one-time MSP co-op into an MSP itself with a national footprint and the scale to underprice smaller, locally-based competitors.

Windows, Chrome, and Apple candidates vie for the business user vote.

They’re our latest bumper crop of cool new names to know in cloud computing, IT management, security, and BDR.

The managed service collective wants to become a platform that gets big bucks from a private equity buyer instead, and it’s poised for large strides in that direction next year.

Check in with the latest from BLOKWORX, Hornetsecurity, SuperOps.ai, and TwoRivers ITAD Solutions in this series of interviews from the latest meeting of managed services coop The 20.

Winners to Be Announced at ACWConnect LIVE! November 1 at Channel Partners Conference & Expo 2021

Haven’t heard of them before? You’ll thank us for introducing you.

The managed services co-op sees a path to becoming a multibillion-dollar behemoth that private equity firms will line up to buy.

The October 1 full-day, live virtual event is designed to provide Canadian-based IT consultants, VARs, and MSPs with expert advice on how to profit from managed IT, security services, and emerging markets.

As part of the recent virtual ChannelPro SMB Forum, Tim Conkle, founder CEO of The 20, shared his thoughts on the opportunities ahead in managed services.

We present 16 companies in six categories that you may not know about but should.

ATTO hardware and software portfolio maximizes network and storage connectivity performance of the latest professional platform from Apple

Introduced in conjunction with The 20’s annual VISION conference this week, the reduced rates apply to SimplySecure 6.5, a new edition of Beachhead’s flagship encryption and access control solution that shipped last week.

Huntress Labs’ Cybersecurity Solutions Now Available to The 20 Partners throughout North America

The deal gives The 20, which aspires to be an all-inclusive managed IT department to its SMB clients, one more service to sell while dramatically expanding ELO’s base of North American partners.

Key Cloud Concerns Revealed; Concerns Haven’t Led to More Breaches

The MSP co-op will employ Deep Instinct’s next-generation, behavior-based security solution, which is powered by “deep learning” technology, to safeguard its entire fleet of endpoints under management.

CloudJumper’s Cloud Workspace and Streaming App Services products are now go-to options for The 20’s member MSPs.

The summits to feature an enhanced educational agenda, new cities, and new content, plus a keynote by a former White House CIO.

The second of four “Fast Lane to Success Tour” live events convened a full house of channel resellers, integrators, consultants, and MSPs in the Chicago area to deliver business growth strategies in key segments.

The first of four “Fast Lane to Success Tour” live events convened a full house of channel resellers, integrators, consultants, and MSPs in the Atlanta area to deliver business growth strategies in key areas.

What are your expectations for market conditions in 2017 versus 2016? How would you rate your level of concern about cybersecurity threats and their potential impact on your customers? How do your marketing efforts affect your firm’s ability to develop a competitive advantage? The ChannelPro team wants to know! Our 2017 State of the Channel Survey is open for your responses and we are eager to hear your current take on all things SMB channel.

The organization announces the winners of its annual ASCII Cup, gold and silver medalists, and top distributor at the ASCII Success Summit in Newport, Rhode Island.

Applications on display at the SaaSMAX booth include Crexendo, OneLoyalty Network, Managed Maintenance’s ONEview, and ConnectMeVoice.

The 2014 awards will take on a new focus by recognizing the efforts displayed within the Managed Print Services Association (MPSA) member community.

SaaSMAX will be introducing several solutions at the forum, including Crexendo, VeliQ, AccountSight, ClubLemeno, Soonr, and GoBIG!

These vendors, distributors, solutions, and IT communities get the nod from both our readers and our editorial team as all-stars in the SMB channel universe.

These vendors, distributors, and membership organizations get an all-star rating on our readers’ lists of top SMB channel partners.

They tried the rest and picked the best! Find out who channel pros say are the top names in everything from cloud computing to tablet computers.

The ChannelPro SMB Forum featured a Sponsor Showcase with 20 of the industry’s leading brands spotlighting the products and services that power the channel today

Model TPL-305E is one of many new Powerline AV adapters being introduced by the networking company this winter.

Kaseya’s Miles Walker reveals the must-do security moves for MSPs to grow in 2025, from pen testing to awareness training.

From AI-powered threats to overlooked basics, ESET’s leadership urged MSPs to focus on real-world risks and embrace collaboration.

Join ChannelPro Vice President and Associate Publisher at live at MSP Summit and Channel Partners Conference in Las Vegas.

Day 2 at ESET World 2025 made one thing clear: MSPs must move fast, lead with purpose, and turn cybersecurity from a service into a strategic advantage.

At ESET World, the hot topic is AI-driven threats. MSPs must adapt fast to stay ahead.

Dive into the comprehensive cybersecurity content at the 2025 MSP Summit, tailored to tackle new challenges and threats.

A quick look at the MSP-focused press releases that came from Day 1 of ESET World 2025.

Experience the energy of the MSP Summit 2025 at The Venetian, where service providers and vendors gathered to explore the industry’s future.

Elevate your business with proven MSP sales strategies presented at the CP Expo, aimed at enhancing your sales performance.

ConnectWise’s new research paints an extremely scary picture for MSPs. Click to learn how you can fight back.

Acronis Introduces Acronis Ultimate 365 suite, ConnectWise Debuts 2025 MSP Threat Report, Deepwatch Acquires Dassana, and more.

Join ChannelPro’s Joel Zaidspiner and Ray Lyons live at Right of Boom in Las Vegas speaking with AvePoint, Pax 8, Sophos, and Netarx.

The State of Malware report is an easy to digest guide to the likely threat landscape of 2025. IT teams are faced with a bewildering array of information, so the report tells you all you need to know by focusing on the most dangerous threats on Windows, Mac, and Android.

Join ChannelPro VP and Associate Publisher live at Right of Boom in Las Vegas where he speaks with Right of Boom founder Andrew Morgan, Slide, and Syncro.

MSP attendees named TD SYNNEX as the top distributor in six of eight event cities.

Addressing the Top Threats to Your Clients in 2025 – Dawn Sizer, CEO of 3rd Element Consulting, reveals the biggest cybersecurity risks businesses will face—and how MSPs can turn those threats into revenue opportunities.

Join us as we recap Zero Trust World 2025, an event dedicated to redefining security in the face of evolving cyber threats.

Unlock MSPs’ security potential to combat cyber threats. Find out how AI and machine learning are revolutionizing the security industry.

We’re back with more predictions for what 2025 will look like for MSPs, with an eye towards 2026 and beyond. 

DMARC may be the missing piece in your email security puzzle. This essential tool safeguards against spoofing and generates new revenue streams for MSPs.

Find out which vendors were most-awarded during ChannelPro’s 8 in-person regional conferences of 2024!

Get ready for ASCII Edge 2025! Connect with industry experts, learn from keynote speakers, and unlock new opportunities for your MSP business.

Explore SonicWall’s journey to success with CEO Robert VanKirk. Discover his vision to drive strategy, execution, and growth.

Attendees at this ChannelPro virtual event gained valuable insights and actionable takeaways on the power of AI for business success.

Voccola shares more on the company’s innovative solutions, like Kaseya 365 User, and the impact of its acquisition of SaaS Alerts.

From Marketopia GROWCON 2024 in St. Petersburg, FL, join ChannelPro’s Joel Zaidspiner as he speaks with Shasta Cloud, Vircom, and Marketopia.

Welcome to the Barracuda resource page, a valuable supplement to the Dec. 11, 2024, online event: “ChannelPro Deep Dive: Doubling MRR with Artificial Intelligence” At Barracuda we strive to make […]

Welcome to the GoTo resource page, a valuable supplement to the Dec. 11, 2024, online event: “ChannelPro Deep Dive: Doubling MRR with Artificial Intelligence” At GoTo, we’re making IT easy, […]

Welcome to the EnGenius resource page, a valuable supplement to the Dec. 11, 2024, online event: “ChannelPro Deep Dive: Doubling MRR with Artificial Intelligence”   EnGenius Technologies, a next-generation technology […]

Welcome to the Martello Technologies resource page, a valuable supplement to the Dec. 11, 2024, online event: “ChannelPro Deep Dive: Doubling MRR with Artificial Intelligence” Martello Technologies delivers advanced monitoring […]

Welcome to the JumpCloud resource page, a valuable supplement to the Dec. 11, 2024, online event: “ChannelPro Deep Dive: Doubling MRR with Artificial Intelligence.” Jumpcloud offers and Open Directory Platform […]

Welcome to the Arrow resource page, a valuable supplement to the Dec. 11, 2024, online event: “ChannelPro Deep Dive: Doubling MRR with Artificial Intelligence.”   As a leader in global […]

Welcome to the TruNorth Dynamics resource page, a valuable supplement to the Dec. 11, 2024, online event: “ChannelPro Deep Dive: Doubling MRR with Artificial Intelligence” At TruNorth Dynamics, our fully […]

From IT Nation 2024 in Orlando, join ChannelPro’s Joel Zaidspiner on the show floor speaking with Bitdefender, Secureframe, Automox, and MinMax.

From DattoCon 2024 in Miami, join ChannelPro’s Joel Zaidspiner on the show floor speaking with Inforcer, Pixm, 365Sentri, and Judy Security.

The road ahead is daunting for IT services providers, but holds promise as well. We ask industry experts to predict the pitfalls and opportunities.

The ASCII Group, a community of independent Managed Service Providers (MSPs) across North America, has announced the winners of the 2024 ASCII Cup. This award recognizes technology companies that have […]

From state laws to AI regulations, these are the top legal challenges MSPs need to prepare for in 2025.

Discover the exciting 2025 conference schedule for MSP, MSSPs, VARs, and IT consultants on ChannelPro’s new events website.

We’re bringing you the hottest MSP news to keep you informed and empowered.

From ChannelPro Defend East 2024, join ChannelPro’s traveling reporter Joel Zaidspiner on the show floor speaking with Timus Networks and Excel Micro.

From ChannelCon 2024, join ChannelPro’s traveling reporter Joel Zaidspiner on the show floor speaking with MSPWerks, Moovila, & Blacksmith Infosec.

From ASCII Boston 2024, join ChannelPro’s traveling reporter Joel Zaidspiner on the show floor speaking with Rythmz, SkySwitch, Synivate, and Enzioc.

Explore this M&A deal’s impact on global cybersecurity capabilities and how the partnership benefits IT services providers.

The AI momentum in the marketplace isn’t slowing down, it’s accelerating. Download this ChannelPro guide to update your AI expertise.

From ASCII Chicago 2024, join ChannelPro’s traveling reporter Joel Zaidspiner on the show floor speaking with Ringfree and Atro.

After two days highly impactful days, this year’s ASCII Edge event in Chicago concluded with the much-anticipated announcement of award winners.

The remarkable capabilities of the top 20 MSPs for 2024 include cybersecurity, cloud management, and more. They can help your business navigate the challenges of the modern IT landscape.

These companies lead the way in building up the IT channel, as well as ensuring that their clients run thriving businesses.

Join ChannelPro’s traveling reporter Joel Zaidspiner at the 2024 Pax8 Beyond Conference in Denver.

Strong channel investment to drive aggressive growth trajectory and global expansion for Active Directory management, monitoring and recovery leader

AI-powered innovations build customers’ digital resilience by uniquely combining the power of the network with industry-leading security, observability, and data, simplifying adoption, and offering visibility and insight across the entire digital footprint.

Join ChannelPro’s traveling reporter Joel Zaidspiner at the 2024 RSA Conference in San Francisco.

Join ChannelPro’s traveling reporter Joel Zaidspiner at the 2024 RSA Conference in San Francisco.

Join ChannelPro’s traveling reporter Joel Zaidspiner at the 2024 RSA Conference in San Francisco.

After two days of dynamic collaboration and learning, this year’s ASCII Edge event in Denver culminated with the much-anticipated announcement of award winners.

Welcome to the Excel & Flourish resource page, a valuable supplement to Excel & Flourish’s sponsorship of the May 22 , 2024, online event: “Deep Dive Online Showcase: Bundling and […]

Lumifi acquisition of Netsurion bolsters MDR capabilities for more than 400 new clients.

Three contestants from this group will present their innovative solutions on stage at IT Nation Connect 2024; winners receive $100K in prize money.

Click to stay up-to-date with key staffing changes in the IT services industry in Q2 of 2024.

Join ChannelPro’s traveling reporter Joel Zaidspiner at the Ultimate IT Growth Conference in Dallas.

Insight adds market-leading 2024 ServiceNow Consulting and Implementation Partner of the Year to its Solutions Integrator framework.

Join ChannelPro’s traveling reporter Joel Zaidspiner at Kaseya Connect 2024 in Las Vegas.

ChannelPro Executive Editor Jonathan Browning shares his account, in his own words, about the sales principles, vibrant theatrics, and power narratives of the recent Robin Robins Bootcamp.

After securing three acquisitions, adding MSP-tailored managed services and cloud security to build out its platform, SonicWall is delivering on partner commitments.

Cybersecurity leader outpaces competitors with 100% customer satisfaction, faster threat detection and 24/7 customer service.

BRATISLAVA, SLOVAKIA — ESET, a global leader in digital security, today announced its updated partner program with new benefits for MSPs, VARs, NSPs and distributor partners. Based on qualitative and […]

Law firm publishes 10th annual report featuring statistics and insights from more than 1,150 data security incidents it helped manage in 2023.

Join ChannelPro’s traveling reporter Joel Zaidspiner at Ascii 2024 in New Jersey.

Join ChannelPro Vice President and Associate Publisher Joel Zaidspiner at the Robin Robins IT Sales & Marketing Boot Camp

“Despite the year-over-year dip in funding not appearing favorable, it’s important to consider the nuances.”

Join ChannelPro’s traveling reporter Joel Zaidspiner at N-able Empower 2024.

“Because of the rapid evolution of GenAI capabilities, marketing leaders will have to prepare their staff for fundamental changes to roles, skills, and organizational structure.”

Drawing on half a million incidents across the industry, new report reveals top three cybersecurity challenges for MSPs to guard against in coming year

The primary benefit of technological innovations such as machine learning and AI is improved productivity for stakeholders of valuable assets. These innovations radically help reduce the time it takes to make a decision.

Join ChannelPro’s traveling reporter Joel Zaidspiner at the 2024 Channel Partners Conference and Expo.

Here’s our a roundup of career changes in the IT services industry for Q1 of 2024. N2WS Announces Alon Maimoni as its new chief revenue officer (CRO) Key quote from the […]

Hit the show floor with ChannelPro celeb Joel Zaidspiner as he finds out the latest from some of those gracing the expo hall at ThreatLocker’s recent cybersecurity event in Orlando.

The event, which kicked off at 2 p.m. CST, was a hive of activity with attendees eager to dive into the transformative insights and innovations set to redefine the MSP landscape.

Increased exposure of SaaS assets greatly heightens risk for potential breaches.

Continued increase in novel malware fuels 3.7 attacks per minute.

CompTia’s CCF 2024 event is a wrap, and it was three-days of announcements, panel discussions, workshops, and peer networking. There was cake, too.

Didn’t make it to ChannelPro LIVE: Chicago? Here’s a look at what you missed.

Are you emotionally ready? What’s your minimum price? Christian Anastasiu offers a checklist to get you better prepared.

The ASCII group introduces the Channel Legacy Partnership Awards at ASCII Edge Events 2024.

Annual report is leading source for compensation data and best practices of top-performing IT solution providers

Troy, Mich., March 4, 2024 — Logicalis US, the leading global technology service provider, today released its tenth annual CIO Report, which reveals that AI, digital transformation and cybersecurity are […]

The live event on Feb. 28-29 brought together a full house of managed service providers and IT consultants for networking and business-boosting educational sessions.

Leading technology brand continues growth trajectory into the new year, showcasing development opportunities at the 64th annual IFA Convention.

Attendees gained valuable insights into implementing robust cybersecurity frameworks, thereby enhancing their ability to protect their customers in a digital world.

Join ChannelPro’s traveling reporter Joel Zaidspinner at NerdioCon 2024.

ChannelPro shares some of the most interesting cybersecurity related statistics published in February 2024.

Vade’s annual phishing report reveals that Facebook scams reached all-time high and social media phishing rose sharply.

The professional gathering in the Dominican Republic featured multiple days of expert content, highlighted by strategic insights and partnerships.

Are you ready to cash in? The ChannelPro MSP Profit Guide identifies the vertical markets, products, and managed services that will have the biggest impact on your bottom line. Based […]

Welcome to the Auvik resource page, a valuable supplement to Auvik’s sponsorship of the February 13, 2024, online event: “ChannelPro Cybersecurity Threats & Opps in 2024” The following free resources […]

LockBit, BlackCat, and Cl0p were the top three gangs of 2023, but their share of total victims is falling as the ransomware ecosystem grows.

PitchIT Enables Businesses to Unleash Innovation, Showcase Solutions at IT Nation Connect, Integrate with ConnectWise, and Win a $70,000 Grant.

Get the key statistics from this year’s CX Trends Report.

Single-Vendor SASE to Dominate Market Growth as Enterprises Favor One-Stop Solutions.

New report details investigative findings and resilience recommendations, providing strategic guidance for security operators.
Identity threats dominate, cloud infrastructure incidents trend up, and threat groups favor social engineering.

As businesses reel from holiday distractions, the risk of cyber incursions rises sharply. Winter is prime time for cybercriminals.

Annual report analyzed 1.2 billion attacks, more than 22,000 vulnerabilities and over 146 bug bounty reports to predict 2024 API security trends.

COLUMBUS, OH – Wildix’s x-hoppers today announced it has been honored with the prestigious 2023 Global New Product Innovation Award by Frost & Sullivan for its visionary product. This award […]

Despite the complexity and uncertainty expected in the market, resellers and IT services providers can stand out in the months ahead by being proactive.

Acquisitions, Alliances and Partnerships Key to Fulcrum’s Continued Leadership in Technical Innovation, Specialization, Services and Customer Success.

According to the International Data Corporation (IDC) Worldwide Quarterly Enterprise Infrastructure Tracker: Buyer and Cloud Deployment, spending on compute and storage infrastructure products for cloud deployments, including dedicated and shared IT […]

In-Booth Café Showcases Epson’s Self-Service Technology While Visitors Enjoy a Cup of Coffee.

Here are some tips to help IT services providers boost business and deliver value to SMBs.

n-depth survey underscores need for enhanced cybersecurity strategies and integrated approaches.

Cloudli Communications, a leading North American provider of voice, data and messaging solutions, announced today the appointment of Jamie Minner as its new chief executive officer. “I am excited to […]

In 2024, businesses will be faced with the task of reining in cloud spending while navigating evolving trends in AI, regulatory changes, and sustainability goals.

Consumers will find lower prices on many tech products in 2024, underscoring the deflationary nature of technology

Dell couldn’t wait until CES to give users a peek at the new lineup of XPS laptops.

The “AI Processing Control: Global Market Shares, Market Opportunity, Market Forecasts, 2023-2029” report from Wintergreen Research, Inc has been added to ResearchAndMarkets.com’s offering. The AI Controls market is projected to grow at a […]

The change to “ChannelPRO LIVE” reflects enhancements to the organization’s industry-leading in-person events.

The “Multi-Factor Authentication Market by Authentication Type (Password-Based Authentication, Passwordless Authentication), Component (Hardware, Software, Services), Model Type, End User Industry and Region – Global Forecast to 2028” report has been added to ResearchAndMarkets.com’s offering. […]

Here are some things that execs from Amazon, ConnectWise, TD SYNNEX, and more say MSPs should keep in mind as we head into 2024.

There’s a lot of change in the area of cyber insurance. Here’s a look at some things to keep an eye on in the year ahead.

Shaping the Future of the Channel with ASCII Edge 2024 – The MSP Conference Series

Innovation and refresh cycles will boost device sales while AI lifts the market to new heights in 2024.

Company continues strong global growth with more than 40% of revenue coming from outside of North America during the quarter.

Driven by key strategic partnerships and expanded senior leadership team, ColorTokens continues to lead in Zero Trust microsegmentation.

IT services providers should be able to take advantage of these key opportunities as the new year kicks off.

MSPs take notice: SMBs are ready to invest in their business growth.

A stellar lineup of presenters offered advice, best practices and pathways to mastering unparalleled service.

API security company provides key insights, recommendations and new solutions amid Europe’s rising interest in API security.

Hit the show floor with Joel Zaidspiner as he highlights four vendors at IT Nation Connect 2023.

Businesses must work smarter, not harder, as a matter of necessity. It’s no different when it comes to cybersecurity and IT operations.

Nerdio, a premier software solution provider for organizations looking to manage and cost-optimize native Microsoft cloud technologies, today has released the 2024 locations and dates for Nerdio Training Camps. It […]

Check out what these three companies shared with ChannelPro’s Joel Zaidspiner on the show floor.

Watch this fascinating webinar featuring cybersecurity expert Tyler Moffitt to explore the year’s major cybersecurity attacks and identify the most significant malware and ransomware threats to businesses. Key Takeaways: Focus […]

Top-tier channel leaders converged in Orlando, FL, to learn about ConnectWise’s powerful, new MSP toolset.

Partner program news from HP and HPE; alliances for Veeam, Sophos, Syncro, and Acronis; a salvo of upgrades from GoTo; and comforting evidence that Americans aren’t the world’s only lazy tourists are among the many stories we’re finally telling you about.

ChannelPro’s Joel Zaidspiner attends the 7 Figure MSP Live 2023 to connect with the MSPs and vendors that are shaping the future of the industry.

If you missed Kaseya DattoCon earlier this month, it’s not too late to hear from some of the key vendors. Listen to the latest set of show floor interviews.

Artificial intelligence took center stage at the recent TD Synnex’s Inspire event, where the major technology distributor outlined plans to drive AI adoption through the channel.

Security updates from Acronis, Sophos, Huntress, and others, hardware updates from HP, Zyxel, and ViewSonic, and a new post-graduate degree for people determined to be unemployable are among the many recent stories we’ve just now gotten to.

Winners were chosen through a rigorous voting process at regional events attended by ASCII members this year.

The one-day, in-person regional conference featured business building educational sessions, product demos, and networking designed to drive opportunity for MSP attendees.

At Inspire 2023, a panel of TD SYNNEX leaders highlighted the growth of AI, robust security solutions, and expanding partnerships to support resellers.

New resources from IT By Design, new PCs and printers from HP, Google Workspace protection from Blackpoint Cyber, and a 104-year-old woman who makes the rest of us look like wimps are among the many stories we should have told you about earlier.

ChannelPro’s Joel Zaidspiner visited with industry-leading vendors at the Ingram Micro ONE Innovation Summit to learn what’s new and exciting in the world of technology.

Pinpoint Search Group, a leading cybersecurity recruitment firm, has unveiled its Q3 2023 cybersecurity funding report. The quarter saw a 21 percent rise in funds raised compared to Q3 2022, painting an optimistic picture of the industry’s growth trajectory, characterized by strategic advancements and heightened interest. 

At the Build IT LIVE conference, ChannelPro’s Joel Zaidspiner interviewed both new and well-known partner organizations that offer unique value to the IT community.

ChannelPro Network’s editorial team reports live from Ingram’s three-day innovation summit.

AI from Microsoft and Salesforce, new tools from Acronis, SentinelOne, and Vade, new chips from Intel, and some bears with a sweet tooth were among the many stories we waited until Friday to tell you about.

The MSP and event organizer is launching several new offerings designed to support the tech services industry.

A sustainable cloud management strategy must include performance optimization, cost management, data governance, cybersecurity, and more.

At the recent Techcon Unplugged conference, ChannelPro’s Joel Zaidspiner chats with thought leaders and vendors that are working to grow and support the IT services industry.

We take a closer look at CompTIA’s top 5 ethical issues in tech for 2024.

AI updates from Google, access points from Sophos, a gaming handheld from Lenovo (just in time for Christmas), and an extremely casual group bike outing in Philadelphia are among the many stories we’ve finally, belatedly, told you about.

VMworld goodies from VMware, AI news from Microsoft and TD SYNNEX, an alliance between Liongard and SonicWall, and an arena full of Elvises are among the many stories coming your way just in time for the weekend.

Centralized cloud security management, advanced AI technologies, and robust all-in-one security platforms can help secure multicloud environments.

Security news from Cisco and SentinelOne, new execs for Lenovo and Pax8, a resale pact for Konica Minolta and Epson, and an unexpectedly informative robot overlord are among the many stories we took our slow, summer-speed time bringing to you.

Sirihaasa Nallamothu, the 2023 CompTIA ChannelPro Cecilia Galvin Scholarship Winner, aspires to put computer science and machine learning to work solving chronic illnesses.

At Microsoft’s virtual partner conference, CEO and Chairman Satya Nadella detailed innovations such as Bing Chat Enterprise, Microsoft 365 Copilot, Microsoft Sales Copilot, Power Automate Process Mining, and more.

A security bundle from WatchGuard, a configuration management solution from Liongard, a SaaS management app from Auvik, and a mama bird who’s no fan of postal workers are among the stories we waited, waited, and waited to being you until now.

GreenLake goodies from HPE, security bundles from SonicWall, MDM from GoTo, and a robotic self-propelled flamethrower (because, really what could go wrong?) are among the many stories we finally have ready for you.

Security news from Cisco, Trend Micro, Keeper, NinjaOne, and GoTo, conference room hardware from ViewSonic and Sennheiser, and a queen-sized Swedish inflation bump are but a sampling of the stories we’re only now getting around to for you.

AI from Microsoft, passwordless SASE from Cytracom, mobile security from Bitdefender, and an illustration from Maryland of the consequences of being careless about DNS renewals are but a few of the stories we’ve finally gotten around to for you.

New Class of AI Supercomputer Connects 256 Grace Hopper Superchips Into Massive, 1-Exaflop, 144TB GPU for Giant Models Powering Generative AI, Recommender Systems, Data Processing

At the third annual ReCON, Blackpoint Cyber execs highlighted the state of the MSP/MSSP and provided details on the new Managed Application Control offering and the go-live date for Blackpoint University

AI a-plenty from Google and Microsoft, SASE from Barracuda, a new cybersecurity strategy veep for CyberFOX, and a ban on barking dogs in the least likely place for one are among the stories we took our sweet time bringing you this week.

Belated security news from the RSA Conference, a google/JumpCloud alliance, goodies from GoTo, and a group bike ride event in Philadelphia that once seen can never be unseen are among this week’s we-finally-got-there stories.

At Kaseya Connect in Las Vegas, Joel Zaidspiner catches up with CyberQP, Cyberleaf, and Retriever.

Multicloud managed services from VMware, new protection plans from Barracuda, a new CEO for Liongard, and a very, very thirsty bear are but a few of the stories we’ve finally pulled together for you.

Read our complete 2023 State of the Channel Report to find out why so many MSPs, VARs, and IT solution providers are generally optimistic about their prospects for 2023.

The acquisition expands ScalePad’s IT asset management, vCIO, and customer success offerings.

New security AI from Microsoft, a new alliance between Evo Security and Solutions Granted, a new channel chief for NinjaOne, and a lost then found giant red spoon are just a few of the stories we’re finally bringing you.

The enhancements to the Fortinet Engage Partner Program include changes to the Network Security Expert educational offerings, two new service designations, and an upcoming configuration tool.

AI from Microsoft, NVIDIA, and Adobe, a free phishing kit from KnowBe4, ERP software for midsize businesses from SAP, and a Canadian court ruling establishing a new God-given right are among the stories we just now snuck in before the weekend.

Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.

At the recent NerdioCon 2023 user conference, Joel Zaidspiner gets the scoop from Liquidware, eG Innovations, Pia, Quickpass, and SOCSoter.

A newly embiggened version of Microsoft Intune, more integrations from Gradient MSP, a new head of global sales at Axcient, and a huge payoff for buying an iPhone and not using it for 16 years are just a few of the stories we’ve finally gotten around to.

Economic headwinds and an increasingly complex marketplace are not deterring channel pros from focusing on strategic business growth.

Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.

A SOC acquisition for Trend Micro, free RMM software from GoTo, zero-touch provisioning from Scale Computing, and an employer that couldn’t be more serious about work-life balance are a few of the many stories we’ve finally brought your way.

Live from sunny Florida, Joel Zaidspiner checks in with ACI Learning, Critical Insight, InsightPRM, and RingLogix.

Erick and Rich discuss two profitable opportunities many channel pros are missing out on, why upgrading the swag you give employees can deliver big ROI, and an IT company in India that’s pushing its staff—hard—to work less versus more.

Results show MSPs that manage Apple devices charge 2x as much as MSPs that don’t and reveals a continued increase in Apple device usage

Responsive Technology Partners adopted a strategy of organic growth and acquisition to transform its roller-coaster performance to a rocket-ship trajectory.

Erick and Rich discuss how to spot and avoid burnout, why managing expectations is the key to eliminating costly surprises during customer onboarding, and a pesky woodpecker who deposited 700 lbs. of acorns inside a California homeowner’s walls.

OpenAI integrations for Microsoft, new software from ThreatLocker, Addigy, and GoTo, partner program updates from Lenovo, and the most expensive prop gun in movie history are among the (far too) many stories we’re belatedly bringing you now.

Erick and Rich discuss why ConnectWise’s new ChatGPT-based automation technology is important, the right and wrong ways to think about MSP valuations, and a 6-year-old who ordered $1,000 of food on Grubhub from his dad’s phone.

Announced on the opening day of the hardware giant’s new fiscal year, the updates are designed to accelerate adoption of Dell’s APEX hardware-as-a-service offering and create new opportunities for partners to profit from end user ESG initiatives.

Erick and Rich explain why Kaseya’s new partner program offers encouraging news for Datto partners, why pumping up your LinkedIn profile will help you win business, and why six doctors in Australia ate Lego heads for science.

The two-day, in-person regional conference featured industry thought leaders and a lineup of educational sessions designed to drive opportunity for the ChannelPro audience of MSPs and VARs.

New laptops from Apple and Lenovo, security goodness from Keeper and Trend Micro, another integration for Gradient MSP, and an unexpected use for ugly sweaters—foiling AI—are a few of the embarrassingly many stories we’re just now bringing your way.

Erick and Rich discuss the good news for MSPs and their clients in Datto’s new security research, list three questions every channel pro should ask their employees soon, and marvel at the pet fish who made a Pokemon purchase with their owner’s credit card.

Back out on the road again for a new year, Joel Zaidspiner catches up with Chris Wiser of 7 Figure MSP, service collaboration vendor Thread, and security vendor Kamanja.

Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.

The first of this year’s four online summits brought together the best minds in the industry to guide MSPs on the opportunities and trends in a cloud-first era.

In a year likely to be marked by recession for most businesses, IT businesses should see growth instead.

New data center chips from Intel, new threat intelligence software from Vade, new execs for Nerdio, and new evidence that even billionaires get speeding tickets are among our latest batch of stories we took all the way until now to bring you.

Erick and Rich discuss analyst data underscoring why channel pros must be customer experience masters, discourage MSPs from giving assessments away for free, and describe a rare instance in which a river of melted butter wasn’t a good thing.

Back in action for 2023, Erick and Rich discuss what hardware trends from CES mean for the SMB channel, the importance of diversifying your lead generation activities, and a coder who turned to Office Space for criminal inspiration instead of laughs.

The forthcoming PCs and peripherals include new Dragonfly Pro laptops and Chromebooks (pictured) specifically aimed at freelancers and equipped with 24/7 live concierge support at no extra charge.

It’s the most wonderful time of the year! And Matt and Rich can think of no finer way to celebrate it than by hosting a great big podcast party featuring 24 of this year’s fabulous guest hosts. Actually, this episode is more like four mini-parties in which subsets of those guests discuss security and cloud computing trends from 2022, managed services trends in 2022, and predictions for 2023. ChannelPro Managing Editor Colleen Frye is back as well to host a meeting of the ChannelPro Book Club.

Winning business may grow more complicated next year, but channel companies that adapt to the transformative forces will prevail.

Security announcements from WatchGuard, ConnectWise, and Fortinet, new FinTech gear from Epson, a new channel chief for Veeam, and a quinceanera for a chihuahua are among the news gems we’ve uncovered for you in plenty of time for the holidays.

Erick and Rich make a prediction for cyber insurance in 2023 (and no, it’s not just higher prices), urge you to make hanging out with smart people a new year’s resolution, and invent a new measure for global well-being: the Erick Simpson Santa Scale.

The MSPs that succeed next year and beyond will adjust their models to take advantage of market-shaping trends.

Marketopia’s three-day sales and marketing growth conference for MSPs features educational sessions, panels, and more.

Erick and Rich discuss why CompTIA’s new Cybersecurity Trustmark fills a need in the channel, why you should consider giving your website a makeover, and why the police shouldn’t need to explain that driving with both windshields covered in snow is illegal.

AWS news a-plenty, access points from Zyxel, a mobile security awareness app from KnowBe4, and proof that Florida Man has nothing on Florida Woman are among the stories we’re finally reporting now that last week’s tryptophan has finally worn off.

Erick and Rich discuss what SkyKick’s new security product says about the evolution of cloud computing, how to raise prices on legacy clients paying outdated rates, and evidence from Tinder that voting regularly is more than just a civic responsibility.

ChannelPro’s 2023 lineup features expanded regional in-person events and online summits, and a first-ever national cybersecurity two-day, in-person conference.

Join Joel Zaidspiner in Miami for conversations with ApexaIQ, CompTIA, and Cybrella at the latest Acronis partner conference.

With Thanksgiving approaching, Erick and Rich share a few things they’re thankful for this year and a few lesser known facts about the day AFTER Thanksgiving, Black Friday.

Data center gear from Lenovo and Dell, firewall upgrades from Sophos, backup cost cutting tech from MSP360, and an eminently fair solution to an election conundrum are among the many stories we’re at long last bringing to your attention.

Erick and Rich draw on research from Axcient to explore the costly effects of supporting multiple BDR solutions, discuss why now’s the time to refresh your marketing materials, and tell the strange tale of a man who misplaced an ear bud for five years…in his ear.

Conditions are strong now and should remain so for at least the next few months, said CEO Rich Hume (pictured) at the company’s CommunitySolv event today. What happens after that is unclear, but likely to be transitory for those who think long term.

Joel Zaidspiner checks in with Actifile, CybrHawk, Datagate, and OITVoiP at the last 7 Figure MSP event of the year in Orlando.

Together at the 2022 Acronis #CyberFit Summit in Miami with a hurricane possibly approaching, Erick and Rich discuss Acronis’s new EDR and PSA solutions, simple social media success tips, and a new bottled eggnog inspired by frozen toaster waffles.

Live from the final ChannelPro SMB Forum of the year, Erick and Rich discuss Cisco’s increased interest in SMBs, how to use the end of 2022 to prepare yourself for a big 2023, and a six-foot tall loaf of bread named Pan Solo.

Recent partner sales and marketing investments are proof the company is serious about SMBs, according to global partner marketing chief Luxy Thuraisingam (pictured), who concedes “we have work to do in enabling our partners to go and capture the SMB space.”

ChannelPro’s Joel Zaidspiner checks in with CyberCNS, Invarosoft, and Mission Control at the latest gathering of TeamLogic IT franchise owners.

Joel Zaidspiner speaks with Bizzity, CyberGuard360, GreenLink Networks, and ASCII Cup winner Solutions Granted at the final ASCII Group event of 2022.

Erick and Rich drill into Auvik’s acquisition of Saaslio and Boardgent, why your RMM solution is one of your most important security tools, and the building suspense over the approaching selection of the next USA Mullet Champion.

Joel Zaidspiner stops by the Taylor Business Group’s latest conference to catch up with Antigen Security, Huntress, iTValuations, and Lemonade Stand.

At the ASCII Group’s final Success Summit of the year in Dallas, attendees concluded their two-day educational conference with the annual ASCII Cup celebration.

Erick and Rich discuss N-able’s “manage everything” approach to the rise of cloud computing, the increasingly expansive security stack at Microsoft, and a shameful example of exaggerating how much fish you caught.

Erick and Rich discuss why data from CompTIA shows it’s time to talk strategy with your clients, why spending money on new employees can get you higher profits faster, and why the record for highest-altitude soccer game ever played is likely to stand for a while.

Live from the Windy City, Joel Zaidspiner gets the latest news and views from Augmentt, BVoIP, and Magnus Box.

Erick and Rich discuss an interesting new network-as-a-service provider, why now’s a good time to recalculate your labor costs (hint: the answer’s not just inflation), and a TikTok challenge that could turn you off on NyQuil and chicken forever.

The annual conference brings together MSP business owners, C-level executives, and managers for a multi-day educational and networking event.

Join Joel Zaidspiner for conversations with Ruffian Software, Secureframe, and tribu live from the show floor at Datto’s latest partner conference.

Erick and Rich sum up the action and mood at Datto’s first partner event since being acquired by Kaseya, urge you to charge for assessments instead of give them away, and marvel at the record-setting 1,109 pint Negroni recently poured in Bangkok.

Kaseya CEO Fred Voccola labored mightily to reassure attendees at this week’s DattoCon partner event that Kaseya’s interests and theirs are aligned. How much progress did he make?

Erick and Rich discuss a forthcoming alerts management solution from Gradient MSP, why every MSP should build an organizational accountability chart, and a 38-year-old man in Japan paid $71 a booking to do nothing in particular.

Erick and Rich discuss the strategic significance of ConnectWise getting into payments processing, the importance of factoring truly complete service delivery costs into your rates, and a Florida alligator rudely evicted from what was supposed to be its home.

Erick and Rich take a look at the surprisingly resilient M&A landscape for MSPs, discuss strategies for insulating yourself from supply chain woes, and marvel at the record-setting 69 fast food restaurants recently visited in 24 hours by two chefs in New York.

Erick and Rich chew over N-able’s jump into cloud management, why having good data in tightly integrated business apps is the only way to make confident decisions about your company, and a wedding-saving emergency intervention by a Boston cop.

Live from this year’s CompTIA ChannelCon event in Chicago, Joel Zaidspiner brings you the latest from Infosec, IronVest, Linode, and Phin Security.

Erick and Rich discuss Kaseya’s revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.

In the shadow of the Statue of Liberty, Joel Zaidspiner catches up with ChatGenie, HacWare, Rewst, and event host IT By Design.

Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.

Erick and Rich discuss Microsoft’s cautious messaging during its Inspire partner conference, how to prevent your best techs from leaving for another employer, and the dubious opportunity now available in Cincinnati to smell a corpse flower in full bloom.

ChannelPro’s in-person, multi-city tour and online summits offer IT integrators, managed services providers, consultants, and VARs educational content designed to help drive business growth and stay on top of trends.

Erick and Rich discuss N-able’s new solution bundle for emerging MSPs, the awesome employee training tool you already have but don’t use (hint: it’s LinkedIn), and a guy who loves pizza SO much he nearly climbed into an oven to get some.

Happy (belated) 4th! Erick and Rich mark the occasion by discussing why N-able bought a cloud management vendor, why now’s a good time to focus on the bottom line as well as revenue, and why there’s something fishy about a 95-0 soccer score.

Listen along with Joel Zaidspiner as he learns what’s new from Cyrisma, Premier BPO, Red Sentry, and Redstor.

Erick and Rich discuss HPE’s new as-a-service partner program, the many ways to motivate client and employee behavior, and the world’s first, and we hope only, zero-star hotel.

The ever-wandering Joel Zaidspiner speaks with Evo Security, JumpCloud, and TitanHQ.

New hardware from Lenovo, Supermicro, and Arcserve, secure record sharing from Keeper Security, and the perfect belated Father’s Day gift for the dad who loves booze made with invasive aquatic species are a few of stories we’ve finally gotten around to.

Join Erick and Rich as they discuss the potentially game-changing RMM system Kaseya has coming, how to handle a sales prospect who says “we’ve got a guy,” and just how big the biggest freshwater fish ever caught turns out to be.

Erick and Rich discuss Cisco’s big MSP recruiting drive, why you should have an offboarding process for clients that’s as good as your onboarding process, and whether or not being removed from a vat of chocolate you’re swimming in is really being “rescued”.

The purpose of this report is to empower MSPs and IT solution providers to hone defense and recovery strategies in order to keep SMBs safe in the year ahead.

The PanaCast 20 is an impressive webcam, but you may need to ditch its AI features to achieve optimum results.

Live from the show floor in Miami, Joel Zaidspiner speaks with Probax, Scale Computing, and Sophos at Ingram Micro’s first in-person Cloud Summit since 2019.

Erick and Rich discuss the growing trend of alliances between IT management vendors and cyber insurance companies, how soon is too soon to fire a problem employee, and whether or not naming your baby after Ikea products is a good idea.

Take a listen to Joel Zaidspiner’s recent conversations with Breach Secure Now!, IRONSCALES, and Solutions Granted at MSP Sales Revolution’s first ever partner conference.

Are cloud vendors who sell direct a threat to channel pros? Ingram Micro doesn’t think so, and neither do Erick and Rich, who also discuss the possibility that M&A valuations for MSPs have peaked and that Elvis-themed Las Vegas wedding chapels are doomed.

Rich is on vacation, but he and Erick still have a pre-recorded episode for you about strategies for getting peak value from vendor relationships and a strange but true story about their recent travels.

Side by side once more, Erick and Rich discuss Ingram Micro’s new “digital twin,” how and why to get MDF, and a brilliant invention from Johns Hopkins University that prevents burritos from unrolling.

CEO Paul Bay (pictured) and others at this week’s conference in Miami say the company is spending heavily on programs and financing aimed at helping partners acquire, retain, and sell more to buyers of cloud products and services.

While partners at this week’s TD SYNNEX conference discuss booming IT market conditions, Erick and Rich discuss how to prepare for the inevitable slowdown to come, along with recent evidence that artificial intelligence isn’t all that intelligent yet.

Erick and Rich discuss the potential merits of buying remote access software from a security vendor, why expressing gratitude to employees and customers is a win-win, and the many, many holidays besides Star Wars Day celebrated this week.

Erick and Rich discuss a managed SD-WAN solution that MSPs and managed service newcomers should look into, explore how and why to raise your rates due to inflation, and pity the fool who now holds the world record for balancing a chainsaw on your chin.

Live from fabulous Las Vegas, ChannelPro’s Joel Zaidspiner speaks with Hook Security, ImagIT, NYNJA, and SaaSMAX.

Erick and Rich discuss how small MSPs can generate big financial results, explain why you need to know your company’s market value even if you’re not ready to sell it, and marvel at the Dubliner who lodged 34 complaints about airport noise a day for a year.

Erick and Rich share hot takes on Kaseya’s earth-shaking acquisition of Datto, discuss the smart way to deal with FUD when change comes to the vendor landscape, and greet some unexpected visitors, live and on the air!

Listen up as Joel Zaidspiner checks in with Curricula, PC Matic, and ThreatAdvice, live from Austin, Texas.

Erick and Rich ask why channel pros aren’t talking about blockchain more, urge you to stop giving away services out of the kindness of your heart, and marvel at the people in Dallas who scanned a random QR code in the sky recently and got Rickrolled.

You’ve got to pity those poor accountants. Bad enough they’ve got all those tax returns to complete this time of year. Now they’re getting the cold shoulder from channel pros too.

Erick and Rich explore Cytracom’s bold move into secure networking, explain why watching Google for local ransomware stories can help MSPs land new business, and question why anyone would want to take their house plants with them on vacation.

Erick and Rich discuss what Microsoft’s huge partner program changes mean for its channel, explain why team-building events are more important than ever, and ponder how drunk you’d have to be to leave your dentures at a bar and never retrieve them.

Good cold callers start with a strong problem-solving premise, not a sales pitch, and focus on relationship building.

Erick and Rich urge you to get in on compliance services even if you’re a regulatory newbie, explain why dumping low margin services regularly is a good idea, and make plans to place an order for Iron Mike Tyson’s ear-shaped cannabis edible.

The five honorees were recognized for demonstrating industry leadership and a strong commitment to diversity, equity, and inclusion.

Five exhibitors at ChannelPro’s first conference of the year—Axcient, Dark Cubed, Gradient MSP, Kaseya, and Quickpass—all have cross-product or cross-vendor data sharing on their near-term product roadmaps.

Erick and Rich dive into the upbeat numbers in this year’s ChannelPro State of the Channel report, explain why ticket escalation rate is a KPI, and ponder why anyone would think sneaking reptiles across the border in your pockets is a good plan.

The six-city, two-day conference series opened in Newark, N.J., and featured a line-up of educational sessions that addressed the top issues managed service providers and integrators care about.

Turn that frown upside down, channel pros! Most of you have much to celebrate, according to our annual survey.

Live from sunny Mexico, our Joel Zaidspiner checks in with Blackpoint Cyber, CrewHu, and ScalePad.

Erick and Rich tally up the reasons why direct-to-cloud BDR is on the rise, discuss a new and better way to sell BDR, and agree that the man who discovered a pearl worth thousands of dollars in his clam dinner is the good news story we need right now.

Erick and Rich discuss the big integration news from Nerdio, explain why ensuring you have the service capacity you need to keep up with growth in advance is a wise idea, and celebrate the GOAT goat who assisted sheriff’s deputies in Virginia on an arrest.

Erick and Rich size up the strategic alliance between Nodeware and SOCSoter, explain why leading with security is a winning sales strategy these days, and suggest the perfect gift for next year’s Valentine’s Day: cologne that smells like French fries.

Erick and Rich discuss what the red-hot M&A market means for MSPs, why you should spell out roles and responsibilities for your employees in writing, and why stealing a car so you can find the one you parked someplace now forgotten is usually a bad idea.

ChannelPro’s in-person, six-city tour offers IT integrators, managed services providers, consultants, and VARs two days of educational content designed to help drive business growth.

Live from the recent 7 Figure MSP conference in Phoenix, Joel Zaidspiner checks in with Gradient MSP and SuperOps.ai.

Erick and Rich are intrigued by LogMeIn’s corporate makeover as GoTo, eager for you to freshen up your marketing materials for the age of hybrid work, and impressed by the chicken who somehow snuck into a high-security zone at the Pentagon.

Back on the air, though not yet back on the road, ChannelPro’s Joel Zaidspiner checks in on the latest from Cisco and channel newcomer Tribu.

Erick and Rich see sales potential in ID Agent offering its security training solution standalone, wisdom in using regular communication to avoid the “Great Resignation,” and horror in a real-life version of Weekend at Bernie’s.

Happy 200! Hard to believe it, but this is episode 200 of the 5 Minute Roundup. To mark the occasion, Erick and Rich discuss the single biggest change in the channel in the four years they’ve been on the air. Plus a real estate listing with four toilets. In one bathroom.

Back after a holiday break, Erick and Rich sift through Microsoft’s New Commerce Experience, urge you to get cyberinsurance for anyone (including you) who doesn’t have it, and scratch their heads at scientists who taught goldfish to drive.

Tag along with Joel Zaidspiner at the 2021 ConnectWise IT Nation Connect conference as he speaks with Channel Program, DataStream Cyber Insurance, and Liongard.

On the scene and back in action at ITEX 2021, Joel Zaidspiner gets the latest from DocuWare, ELO Digital Office, EveryonePrint, and SalesChain.

Make the rounds at the fall 2021 Channel Partners Conference & Expo with our own Joel Zaidspiner, as he catches up with IT By Design, SaaSMAX, SkyAMP, and Venn.

Live from Miami, Joel Zaidspiner brings you the latest from Cybereason, Kaseya, and Virtuozzo.

Join Joel Zaidspiner as he checks in from Kaseya’s latest Connect IT event with Addigy, Blackpoint Cyber, Invysta Technology Group, Joe’s Datacenter, and PC Matic

The two-day ASCII MSP Success Summits are designed for MSPs looking to increase revenue, enhance current business models, and network with peers.

How organizations of all sizes leverage the cloud will continue to deepen and transform.

In this issue: Edge Computing | The 20 Marches Toward a Billion | Maximizing Social Media | Managing Security Vendor Sprawl | Cloud Scoping | Location-Based IoT Services |

The 2021 ASCII IT Success Summit series of two-day business-building events for MSPs and solution providers ends the year in Anaheim, capped off with the ASCII Cup awards.

Not eager to work in the office again? We know something that might change your mind. We also know that you’ll enjoy listening in as Matt, Rich, and guest host Nancy Sabino, of Synetek Solutions, discuss Nerdio’s new Azure Virtual Desktop continuity features, why AWS users probably wish they had something like that this week, new SD-WAN and SASE services from Aryaka and Aruba, and new email security plans from Barracuda.

Erick and Rich discuss Nerdio’s new availability features for Azure Virtual Desktop, encourage you to get started now on your sales plan for 2022, and marvel at the big, BIG dollars to be won in Saudi Arabia’s camel beauty contest.

GoodFirms, the leading research, listing, and review platform, recently published its latest survey report- Top Password Strengths and Vulnerabilities: Threats, Preventive Measures, and Recoveries.

Over the first 11 months in 2021, the percentage of ransomware-related IR requests processed by Kaspersky’s GERT team was 46.7%, a jump from 37.9% for all of 2020 and 34% for 2019.

Bring your own…pitchfork? Poodle? Pompadour? You’ll just have to listen to this week’s show to find out. Luckily for you, you’ll also hear Matt, Rich, and returning guest host Rory Sanchez, of True Digital Security, discuss the new stand-alone small business edition of Microsoft Teams, Poly’s desk phone trade-in program, research from Auvik revealing the future of SMB networking, and evidence from Sophos and Trend Micro that security vendors are all-in on cloud.

This week, Erick and Rich discuss the SMB network of tomorrow, per research from Auvik, doing a little pre-holiday tax planning with your financial advisor, and an internet gaming platform that briefly accepted bets on a soccer match completed the day before.

Erick and Rich have a lot to be thankful for this year, including artificial intelligence and hand sanitizer, which they discuss on this holiday week episode along with a neuroengineer’s recent efforts to teach rats to play Doom.

If you’re into tube steak and sports, this is the episode for you. You’ll like it if you’re just into managed services too, because Matt, Rich, and returning guest host Scott Beck, of BeckTek, have plenty to say about the new billing reconciliation solution from Gradient MSP, the new digital maturity scoring and data asset management offerings from ScalePad, and the addition of endpoints to Liongard’s “unified visibility” platform.

Rich and Erick discuss Gradient MSP’s new billing reconciliation tool and long-term strategy, urge you to unplug (like, really) during your Thanksgiving break, and finger the unlikely culprit responsible for damaging a U.K. family’s car.

New AWS digital learning experience, technical courses on Amazon.com, expanded access to AWS re/Start, and Amazon’s first dedicated in-person cloud learning center will put cloud skills training into the hands of millions of people

New AWS Global Digital Skills Study finds the need for digital skills training is greater than ever, with 85% of workers feeling they need more technical knowledge than they did pre-pandemic

The ChannelPro SMB Online Forum West gathered MSPs, IT consultants, VARs, and integrators to discuss business strategies and technology trends for a changing workplace.

IT Industry Outlook sees solid optimism; identifies 10 trends likely to shape the tech business and employment environment in the new year

In this issue: Service Manager Success Secrets | Capitalizing on New Distribution | Power BI Pro Tips | Zero-Trust IoT | IT Sabotage in MSP Industry | Pros/Cons of POS Financing

Ready to automate and accelerate as-a-service solutions? Well then, gentlemen (and ladies), you know what to do. So does Ingram Micro, as Matt and Rich discuss with co-host Seana Fippin, of MSP Red Box Business Solutions, who also chimes in on the new platform and RMM solution ConnectWise introduced this week, OpenText buying Zix, and how to hold effective virtual meetings at a hybrid workplace.

Erick and Rich discuss the new platform and RMM solution from ConnectWise, the wisdom of identifying your worst customers now so you can fire them come January, and the latest oddball limited edition holiday offers from America’s fast-food restaurants.

Check in with Joel Zaidspiner as he checks in with ADT Cybersecurity, Mailprotector, and ThreatLocker.

Erick and Rich discuss Atera’s new AI-powered RMM automation feature, why you should ask vendors and distributors regularly about new resources for helping you grow, and a local election in Maine set to be decided by drawing straws.

— With new AMD CDNA 2 architecture, AMD Instinct MI200 series accelerators deliver ground-breaking 4.9x advantage in HPC performance1 compared to competing data center accelerators, expediting science and discovery —

— MI200 series accelerators are first multi-die GPU, first to support 128GB of HBM2e memory, and deliver a substantial boost for applications critical to the foundation of science —

How much money are you making on wiffy these days? I mean, I assume you’re in the wiffy market. It’s huge! Take it from Matt, Rich, and this week’s guest host, Paco Lebron, of MSP ProdigyTeks and the MSP Unplugged podcast.

Business leaders are comfortable with and believe there are many benefits to hybrid work; yet most organizations are not yet fully prepared to deliver a seamless hybrid work experience
To create a sustainable and high-performing hybrid workplace, organizations must address both human- and technology-related barriers
The need for end-to-end visibility and actionable insights intensifies in a hybrid workplace and when networks and applications operate at peak performance, so do employees and the business.

Feel free to tackle only simple challenges, channel pros. Just don’t expect to make much at it. Take it from this week’s guest host, podcaster and industry analyst Dave Sobel, it’s the hard stuff that produces big money. Dave, Matt, and Rich have plenty to say about that topic, as well as the news from Acronis’s CyberFit Summit, and Dave has a few thoughts to share about Kaseya’s efforts to harden its software against future breaches too.

Live together from sunny Miami, Erick and Rich discuss the strategic implications of the Acronis Cyber Network, the challenges of preserving office culture in a work-from-anywhere organization, and the misadventures of what may be the world’s stupidest hiker.

Everyone else is working from home these days. Why not The King? You know who’s not working from home this week? Rich Freeman. He’s in Las Vegas for Kaseya’s ConnectIT conference and has plenty of news from Kaseya to share. He and Matt also discuss HP’s big new collaboration and conferencing portfolio as well as the challenges and pleasures of running a tech business with your spouse.

Side by side for the first time since COVID, Erick and Rich discuss Kaseya’s take on its RMM breach, trueing up your managed services clients, and a woman who went to sleep alone and woke up next to a meteorite.

Security takes multiple layers, even when the threat you’re securing against is walking, dead, and hungry for brains. Take it from MSP and security pro Charles Henson, of Nashville Computer, who joins Matt and Rich this week to discuss Datto’s SaaS Defense product, MSP360’s flat-rate Amazon S3 backup storage, takeaways from the recent Bandwidth.com DDoS incident, and how to profit from helping businesses complete security questionnaires.

In this issue: All-Stars Edition | Married MSP Owners | Partnering with MSSPs | IoT Networking Challenges | Microsoft 365 Opportunities | Review: Cherry Wireless Desktop

Erick and Rich discuss the significance of Microsoft launching Windows 11 in the same week VMware updated its cloud platform, urge you to raise prices in January, and salute an industrious squirrel who borrowed a pickup truck to store walnuts.

From high above the Hudson River, in N.J., Joel Zaidspiner checks in with Armor, CrushBank, Mindmatrix, and Richardson & Richardson at IT By Design’s recent Build IT Live conference.

Introducing VMware Cross-Cloud services to help deliver freedom, flexibility and security for customers across any cloud

If there’s one thing channel pros serious about growth have in common, its killer penguin investigations. At least we think that’s what they’re all tracking on their dashboards. Maybe Ken Pecot, COO of The 20, can set us all straight on that.

The ChannelPro Network is pleased to announce the recipients of the 2021 SMB All-Star Awards. The only awards program of its kind in the channel, the ChannelPro SMB All-Stars recognizes a select group of IT hardware, software, and service vendors whose products, programs, and initiatives have made a significant impact on the SMB channel in the last 12 months, as determined by The ChannelPro Network editorial team.

What constitutes a significant impact? Some factors include:

Erick and Rich sift through the implications of this week’s VoIP DDoS attack, explain the one situation when you should never present a sales proposal, and consider hiring a German hamster to manage their investments.

New research also shows dramatic increases in fileless malware, malware detections per appliance, and booming network and ransomware attacks

Flagship report offers a view into the future B2B tech landscape, profound shifts in global tech trends, IT budget changes, and business challenges.

41% of IT leaders say content sprawl is increasing the risk of data breaches and leaks

Isabella Ledet (pictured), this year’s recipient of a grant from CompTIA and ChannelPro designed to help a talented young woman pursue an interest in technology, loves environmental engineering but filmmaking too.

New Windows 11 devices from Microsoft and HP, a new partnership between Nutanix and Citrix, new email encryption capabilities from Zix, and what stands to be the world’s largest dog wedding are all among the stories we’ve finally gotten to.

Crank up the party music, people! Hard as it is to believe, ChannelPro Weekly has turned 200. Episodes, that is, and with them to celebrate with Matt and Rich is guest host Zac Cramer, of managed service provider IT Assurance. Together, the three of them discuss the new ticketing system from NinjaRMM, HP’s customer intelligence platform, and the decision at SaaS Alerts to sell a stake in the company to its MSP partners.

This week, Erick and Rich discuss SaaS Alerts selling a piece of the business to its MSP partners, how to determine the time has come to hire a full-time service dispatcher, and the potential hazards of stealing location-sensitive smart speakers.

Cloud ERP Company Dedicated to Customer Success Announces Microsoft Teams and Adobe Documents Integration

Salesforce partner ecosystem on track to grow to nearly six times the size of Salesforce itself by 2026

Erick and Rich ponder the strategic significance of Cytracom buying OmniNet, the importance of not customizing your managed service bundles, and the logic behind a newly developed technique for potty-training cows.

Study highlights high-risk behaviors, worsened with remote work

In this issue: Overcoming Growth Barriers | Partnering with Peers | Opportunities in K-12 IT | Extended Detection and Response (XDR) | Choosing IoT Hardware | Cloud Migration |

This week, Erick and Rich discuss partnering with Zoom, the dangers of excessive teamwork in your company (yes, that IS possible), and what the heck that big purple thing McDonalds calls Grimace really is.

Pull up a seat for Joel Zaidspiner’s conversations with Lifecycle Insights, SaaS Alerts, and 7 Figure MSP guru Chris Wiser.

This week, Erick and Rich discuss IT By Design’s new “business operating system” for MSPs, why aiming for perfection can keep you from success, and the cruelty of taking a cow with you to the McDonald’s drive thru.

Rich is back from vacation and ready to talk with Erick about Pulseway’s automated self-serve MSP customer portal, best practices for discussing security with customers, and a real estate listing in Florida with an unusual kitchen amenity.

In this issue: Readers’ Choice Awards | Cloud Bundles | Diversity Focus: Defining Equity | Protecting Microsoft 365 | Cryptomining Hardware | Biometrics Opportunities |

Erick and Rich discuss why hiring good employees is so hard today, why that trend makes retention critical, why you should (almost) never customize service agreements, and why you should also never bite an Olympic gold medal.

The Cybersecurity Online Summit featured a full day of live sessions to help MSPs and IT solution providers tackle tough challenges to keep SMB customers safe while growing their business.

With Native 4K Ultra HD Resolution, USB-C Connectivity and Integrated myViewBoard, the ViewBoard 4320 is an Ideal Display for the new Workplace

More than 48 million observed messages containing malware capable of downloading ransomware foreshadowed the risk of recent high-profile cyber attacks

Readers of ChannelPro magazine and The ChannelPro Network select winners in hardware, software, services, and more.

This week, Erick and Rich discuss new reporting and cloud billing reconciliation products from ConnectWise, keeping a closer eye than usual on employee morale and engagement, and a bar in London serving “puptails” to pets.

Ransomware showed massive year-to-date spikes in the U.S. (185%), U.K. (144%)
Ryuk, Cerber, SamSam top families of the year, making up 64% of all ransomware volume
Government, education, healthcare, retail verticals increasingly targeted by ransomware
Up 59% year-to-date globally, IoT malware continues growth since 2018
Cryptojacking malware remains a key threat, up 23% year-to-date globally and up 22% in the U.S.
SonicWall’s patented RTDMI finding more never-before-seen malware than ever, posting a 54% year-to-date increase over the first half of 2020

Erick and Rich discuss a new grass-roots channel pro professional association, why MSPs must resist the temptation to slip back into bad habits when adversity strikes, and the drawbacks of building a staircase on top of bowling balls.

Phishers’ Favorites report shines light on financial services, accounting for nearly 40 percent of all phishing URLs

Boom Collaboration, Loop Communications, SecurityStudio, Train Our Troops, Vijilan, and Wildix sit down with Joel Zaidspiner in sunny Miami to share their latest news and notes.

Sherweb, a leading MSP cloud marketplace, today announced that it will hold its award-winning Accelerate Cloud Summit from October 18-20, 2021.

“We’re bringing together industry leaders, channel vendors, Sherweb subject matter experts and partner panels to share exclusive content that will help our partners thrive in the vital areas of digital transformation, security and infrastructure, so they can continue to accelerate their cloud business.”

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IntSights delivers best-in-class, cloud-native external threat detection to further extend Rapid7’s industry-leading security operations platform, providing customers with end-to-end external and internal threat detection, automation and remediation. New combined capabilities will enhance Rapid7’s best-in-class, cloud-native, extended detection and response (XDR) offering by enabling greater signal-to-noise ratio, earlier threat detection, and accelerated response.

Erick and Rich discuss why Microsoft’s new Windows 365 may be a game changer, why the time has come to start attending live events again, and why leaving your house vulnerable to break-ins can occasionally have fortunate consequences.

In this issue: Know Your Numbers | Major League Hardware Draft | Zero-Trust Security | Cloud-Based Contact Centers | Bitcoin for B2B | Post-COVID IoT Solutions

This week, Erick and Rich discuss the story everyone’s discussing—Kaseya’s RMM breach—plus when and how to adjust your compensation plan and a bargain-priced real estate listing with an unusual waterfront view.

This week, Erick and Rich explore the significance of Barracuda buying SKOUT, the opportunity to re-tune your service lineup for the post-COVID era, and the dubious wisdom of using a device that prevents your mouth from opening to lose weight.

This week, Erick and Rich have the strategic importance of managed security, the strategic value of well-run quarterly business reviews, and the undeniable disappointment of hitting a home run through your own windshield on their minds.

Erick and Rich review Datto’s thoughts about “cyber resilience” and co-managed IT, explore the new services every channel pro should be offering in the new age of IT, and marvel at the latest example of someone blowing off steam during the pandemic unconventionally.

Taking a more expansive approach to Microsoft’s popular and feature-rich cloud platform can drive both SMB digital transformation and new revenue streams for channel pros.

In this issue: How to Prosper in Hardware | Advancing to Azure 201 | Summer Reading | Offboarding Employees | Smart POS | MSP M&A Trends

Erick and Rich discuss N-able’s product plans, the importance of thinking big about new opportunities in today’s changed IT landscape, and a handy new invention for people prone to walking into walls while gazing at their smartphone.

Erick and Rich discuss startup Gradient MSP’s first step toward building a channel pro “data intelligence” platform, explain why the best managed services sales pitch involves no selling at all, and ponder an “invisible sculpture” recently bought for 15,000 Euros.

He’s on the road and face to face with vendors again! Listen in on Joel Zaidspiner’s recent chats with Axcient, Cloudwerxe, OITVoIP, and ReachOut Technology.

Erick and Rich discuss D&H’s new partner investments, possible hardware price spikes, using security bundles to boost margins, and soap made from snail slime, which turns out to be an actual thing.

Amid rapid digital transformation and record-high threat exposure, security remains the biggest concern for customers and the greatest revenue opportunity for MSPs

Designed for ops, IT, process professionals and power users, the Nintex Process Platform improves the way people work by making it faster and easier to manage, automate, and optimize business processes and workflows

In honor of this week’s RSA security conference, Erick and Rich discuss four security tech trends, why you should make time for industry newsletters and emails, and a tech-savvy child who hacked his mom’s Amazon Prime account to order 918 boxes of popsicles.

In this issue: Vendors on the Vanguard | Pro Tips: Incident Response | Vertical IoT | Tips for Ticket Management | Pandemic Pains and Gains ||

Erick and Rich mull over the latest case of a big vendor buying an MSP consultancy, run through the benefits of getting your LinkedIn profile right, and marvel at the farmer who accidentally shrank France.

Erick and Rich discuss IT Glue going big on virtual CIO services by acquiring TruMethods, share a book tip every leader should read, and marvel at the guy who wants to exchange fees he paid in cryptocurrency last year for far less valuable dollars.

With an expanded schedule of cities, ChannelPro launched its 2021 tour to help MSPs, IT consultants, VARs, and integrators successfully position themselves for the future.

Demand for compute power has never been greater, says U.S. channel chief Jason Kimrey (pictured), which should create similarly strong demand for data center solutions featuring Xeon Scalable processors and other Intel components.

In this report, we’ll break down a broad range of threat activity, offer insights into the trends we’ve observed, discuss wide-reaching impacts across industries, geographies, companies and people, and reveal what our threat experts expect to see in the coming year.

Simply complete the form below to download the full whitepaper.

Erick and Rich are intrigued by BitTitan’s “data synchronization-as-a-service” strategy, certain you should do quarterly business reviews internally as well as with customers, and amused by the guy now walking from LA to San Francisco in a bear costume.

Today, Kaspersky is sharing new insights regarding how to best work with channel partners following the height of the COVID-19 pandemic. The research has found that overwhelmingly, 76% of IT channel partners, resellers and distributors in North America said they plan to go back to pre-pandemic models for generating sales once the pandemic begins to decline.

Erick and Rich discuss the strategic importance of the latest firewall from Sophos, the strategic wisdom for channel pros of paying attention to customer experience, and the strategic genius of Natty Light’s new alcoholic popsicle.

Data demonstrates 34.4% YoY increase in overall phishing activity with massive spikes during the early months of the COVID-19 pandemic

New whitepaper highlights the vulnerabilities and opportunities of IoT security

Erick and Rich ponder whether SMBs are being too easy on their security vendors, explain why now’s the time to revise your COVID safety protocols, and shudder at the slithery surprise two Australian grocery shoppers found in their lettuce.

In this issue: Work-from-Home Security Stack | Taking Care of Yourself | What Makes Great MSPs Great | Interviewing for Diversity | Giant Role of TinyML

Worldwide IT and business services revenue declined 1.16% year over year (in constant currency) in 2020, according to the International Data Corporation (IDC) Worldwide Semiannual Services Tracker.

New report uncovers the latest threats to enterprise mobile devices, from malicious apps to ransomware attacks, and for the first time, attacks exploiting corporate Mobile Device Management

97% of organizations in 2020 faced mobile threats that used multiple attack vectors
46% of organizations had at least one employee download a malicious mobile application
At least 40% of the world’s mobile devices are inherently vulnerable to cyberattacks

Based on the volume of malware registered since last year, it is clear cybercriminals are continuously seeking to capitalize on panic and anxiety around significant global occurrences like the coronavirus pandemic.

PC Market Records Fastest Year-Over-Year Growth in Two Decades

This week, Erick and Rich discuss Datto’s new quoting and procurement solution, building client phase sign-offs into your project plans, and what happens when a tiger mom gets her hands on deepfake technology.

2nd edition of annual report provides analysis of 2020 MSP security trends, and predictions and recommendations for 2021

Best performers for security culture are the Banking and Financial Services industries and the worst performers were from Education and Construction

Join Erick and Rich as they ponder the significance of Ingram Micro buying a PSA vendor, advise you to take a fresh look at your mission, vision, and values, and marvel at the guy who donated some old sweaters and $42,000 in cash to Goodwill.

Research Reveals Substantial Cybersecurity Gaps Remain One Year into Pandemic-Related Remote Work

Results from our latest reader survey suggest that 2020, while hard, could have been far worse, and that 2021, while uncertain, looks way more promising. Overview and full results included here.

Simply complete the form below to download the report.

Erick and Rich sift through the blockbuster SYNNEX/Tech Data merger, urge you to integrate your line-of-business software more thoroughly, and ponder the wisdom of a proposal in Maine’s state legislature to legalize Viking funeral pyres.

The global video conferencing devices market is estimated to hit revenues of $7.71 billion by 2025, driven by remote work and huddle rooms

The online event for MSPs, hosted by ID Agent, features an all-star lineup of channel experts sharing insight on growth, challenges, differentiation, and security.

Analysts Explore Industry Trends at Gartner Security & Risk Management Summit APAC, March 23-24

Erick and Rich explore the difficulties of preparing for economic liftoff in uncertain times, the strategic uses of asset management, and whether or not a free all-you-can-eat sushi meal is worth changing your name for.

New Award Honors Women Who are ‘Living the Pledge’: Women Supporting Women.

Product updates make it easier for people to schedule vaccination appointments and for providers to manage vaccine inventory; one provider used ServiceNow to cut wait times by almost 90 percent

From Scotland to the State of North Carolina, from a children’s hospital to universities, ServiceNow is being utilized to effectively manage vaccine distribution and overcome “last-mile” challenges

Threat actors weaponizing cloud storage, advanced cloud-based tools to create record ransomware attack effectiveness, volume

Ransomware soars with 62% increase since 2019
Office files preferred by cybercriminals, surpass PDFs, roughly 1 in 4 malicious
‘Never-before-seen’ malware variants up 74% year-over-year
Cryptojacking shows three-year high with 28% year-over-year increase
IoT malware rises 66% as criminals continue to leverage COVID-19 pandemic
Retail, healthcare and government face mounting ransomware volume

In this issue: New Normal MSP | IoT Classroom Technology | Security Outsourcing | Pandemic Taxes Double-Check | Conversation with Channel Superstars

This week, Erick and Rich have Datto’s big new security play on their minds, along with the power of sending unsolicited proposals to your clients and a new toy that proves it’s never too early to share the joys of work-from-home computing with your kids.

Smart MSPs are focusing on intentional growth, rapid business improvement, leadership, and sales skills, leaving unfocused MSPs on the other side of a widening gap.

New Capital Positions Pathlock as the Market Leading Solution Enabling Zero Trust Across Critical Apps and Infrastructure; Accelerates Product Advancements and Recruitment

Erick and Rich explore Microsoft’s latest security upgrades and headaches, explain why MSPs should focus on profit rather than revenue, and present one more example of why uncaged animals simply don’t belong in passenger cabins.

– Increase in requisite for low capital expenditure, rise in deployment of public Wi-Fi, and expediency of Wi-Fi infrastructure management and its remote troubleshooting drive the growth of the global Wi-Fi as a Service market.

Zerto Doubles Global Healthcare Business with New Customer Acquisitions; Doubles Global Footprint in Public Sector, Quadruples Footprint in EMEA Public Sector.

This week, Erick and Rich have Kaseya’s acquisition of RocketCyber on their mind, along with the importance of normalizing your PSA data and the appeal of a new job opening for a professional sleeper.

New report shows how hackers and criminals exploited COVID-19 pandemic in 2020 to target all business sectors and highlights the key tactics used, from cloud exploits to phishing and ransomware

BlackBerry Limited (NYSE: BB; TSX: BB) today released the 2021 BlackBerry Threat Report, detailing a sharp rise in cyberthreats facing organizations since the onset of COVID-19. The research shows a cybercrime industry which not only adapted to new digital habits, but also became increasingly successful in finding and targeting vulnerable organizations.

New 4-in-1 solution combines backup, replication, storage snapshots and now, Continuous Data Protection (CDP)

Channel Sales Ended 2020 Down 2%, Reports NPD

Erick and Rich discuss Lenovo’s purchasing program for selling data center gear as a service, the dangers of perfectionism when it comes to running a business, and two great gift options for ex-significant others to remember for next year’s Valentine’s Day.

IT solution providers must double down on understanding their customers’ business goals and the required technology to keep them safe as they move toward digital transformation.

Connecting emotionally with how others are feeling will not only build strong bonds among your team member,but will strengthen client relationships too.

StorCentric today announced the general availability of the QV1020 on the QV-Series platform.

Influential leaders from seven fast-growing sectors of the technology market have been selected to serve on the CompTIA Advisory Councils Executive Board in 2021, the nonprofit association for the information technology (IT) industry and workforce announced today.

“We are fortunate to have so many industry leaders willing to share their expertise for the betterment of the entire industry,” said Annette Taber, CompTIA’s senior vice president,  industry and public sector outreach.

In this issue: Year Ahead in Processors | WFH IoT Security | Solving Cash Flow Problems | Business Bots | Peer of the Year Winner

Erick and Rich discuss SolarWinds MSP’s security-focused partner event, the importance—for you and your customers—of redundant internet connectivity, and a man who discovered that AirPods work better in your ears than your stomach.

Hundreds of millions of cyber-attacks include ransomware, spyware, backdoors, droppers, according to report from Deep Instinct

Results from our latest reader survey suggest that 2020, while hard, could have been far worse, and that 2021, while uncertain, looks way more promising.

This week, Erick and Rich ponder the strategic implications of ConnectWise buying Service Leadership, urge you to audit your service desk rather than guess how well it’s doing, and marvel at a COVID-friendly film festival with precisely one attendee.

The Cybersecurity Online Summit offered a full day of live sessions to help MSPs and IT solution providers tackle tough challenges to keep SMB customers safe while growing their business.

The changes include new sales incentives and VMware licensing options, a refreshed Online Solution Configurator and consolidated incentives center, and efforts aimed at promoting additional subscription-based selling.

Priorities Include Cloud Migration, Digital Transformation, Data Quality, Security, and Training

5G Smartphones Are Forecast to Account for 35% of Total Smartphone Sales in 2021

Erick and Rich trade thoughts on the new managed antivirus solution from Huntress, what to do when your managed services toolset is delivering diminished returns, and a Microsoft chatbot that lets you talk to dead people.

Study finds companies intend to invest in SD-WAN and MPLS, surge of UCaaS and CCaaS adoption likely to continue into 2021

New report finds more businesses are planning to outsource security operations in 2021 as remote work and increased cyberattacks become the new normal

Kaspersky is sharing a new report discussing the challenges and trends that businesses will have to manage this year. Survey data has found that remote work will catalyze a shift from the corporate perimeter concept to micro-office security certification. Outsourcing of IT and cybersecurity functions will be crucial to solve expertise shortages and save budgets.

This week, Erick and Rich take a look at ChannelPro’s annual industry preview article for 2021, explore the importance of reviewing your performance in 2020, and discuss the wisdom of sampling a new variety of gin made with Elephant dung.

Infrascale Survey: Across sectors, including financial services, healthcare, education, and manufacturing, 74% of executives have implemented new information security technology due to COVID-19

After a year of unprecedented turmoil, predicting what lies ahead isn’t easy. Seven brave experts agreed to help us try anyway.

– Hundreds of Partners Took Advantage of this Initial Offering, Originally Created to Support COVID-19 Needs –

Erick and Rich mull the meaning of Kaseya’s new Unified RMM framework, encourage channel pros to rethink their marketing plans, and explain why dried yellow mealworms could be your secret to weight loss success.

In this issue: Year-Ahead Technology Forecast | Post-Perimeter WFH Security | Review: Zyxel USG Flex Series | Remote Employee Management | Options for Edge Connectivity

New research finds U.S.-based employees are embracing and enjoying remote work with many calling for ‘automation software’ to drive further efficiencies and to support permanent flexibility in 2021

The ROG Citadel XV interactive experience, along with ROG Flow X13, Zephyrus Duo 15 SE and other exciting products debut at this year’s event

According to the International Data Corporation (IDC) Worldwide Quarterly Cloud IT Infrastructure Tracker, vendor revenue from sales of IT infrastructure products (server, enterprise storage, and Ethernet switch) for

AMD Ryzen Threadripper PRO Processors, designed for the most demanding professional workloads, coming to retail channel

HP unleashes breakthrough PC experiences for creating, collaborating, and connecting wherever you are

Powerful AI advancements, selfie display lighting, and design innovations developed for today’s hybrid world

Erick and Rich greet the new year with a look at SolarWinds MSP’s new name, the new business plan you should be drafting right now, and the amusing fallout from a little too much holiday drinking for a reveler in the U.K.

International Data Corporation (IDC) expects worldwide shipments of used smartphones, inclusive of both officially refurbished and used smartphones, to reach a total of 225.4 million units in 2020. This represents an increase of 9.2% over the 206.5 million units shipped in 2019. IDC projects used smartphone shipments will reach 351.6 million units in 2024 with a compound annual growth rate (CAGR) of 11.2% from 2019 to 2024.

The lineup of noted authors and industry experts is designed to help attendees increase revenue and enhance their current business model.

2021 is here, and not a moment too soon. To celebrate that happy occasion, we invited 22 (count ’em) of our guest hosts from 2020 back on the show for a series of group chats about top IT industry story lines from last year and predictions for next year, plus the latest can’t-miss reading recommendations from the ChannelPro Book Club. Heck, we even managed to get in a super fun round of museum picks from five former co-hosts, and a bonus pick from Matt that he’s been saving up for weeks.

With 2020 almost finally over at last, Erick and Rich share resolutions for 2021 and chew over the latest novelty Oreo flavor from the people who once brought you wasabi and hot chicken wing Oreos.

Erick and Rich take a break from their holiday preparations to discuss the year’s biggest IT story (surprise! It’s work-from-home computing) as well as the perfect solution for people who want to wear pajamas to their next Zoom call but still look professional.

Erick and Rich mull over the grim implications of the SolarWinds Orion hack, discuss a specific technique for taking word of mouth marketing to the next level, and gaze in delighted wonder as 32 illuminated portable toilets sing Christmas carols.

SD-WAN Market to Grow at 24 Percent Compounded Annual Growth Rate over Next Five Years

In this issue: Smart Things, Smart Partners | Cloud Management Pain and Relief | Review: Acer Travelmate P614 | Answers on PPP and EIDL | Diversity Focus: Beyond the Office

Erick and Rich discuss the latest news from Datto on its post-IPO plans, urge you to do performance reviews with your employees at least quarterly, and ponder why anyone would want to take up the world’s strangest martial art.

Erick and Rich sift through the impact of Salesforce buying Slack, provide some advice on planning ahead for 2021, and ponder how it is that 56% of remote employees can watch TV while working, per a recent Nielsen survey, and still get something done.

Mark Cravotta appointed as Chief Revenue Officer and Ash Gupta joins as Vice President of Product Management amid another year of record growth

The ongoing surge in PC demand is expected to continue as work from home and remote education needs mix with the holiday spending season. According to a new International Data Corporation (IDC) forecast, shipments of desktop and notebook PCs will grow 18.2% year over year in the fourth quarter of 2020 (4Q20), followed by 1.4% growth in 2021. The popularity of mobile devices is apparent with notebook PCs expected to grow 26.4% year over year in 4Q20 and 3.2% in 2021 while desktop PCs will decline in both periods.

ABI Research’s 2021 Trend Report identifies the 37 key technology trends that will deliver in 2021 – and the 31 that will not

In this short holiday week, Erick and Rich take time out from their usual routine to share the top ten things they’re thankful for this year, beginning with the resiliency of the managed services market and ending with science.