In this issue: Readers’ Choice Awards | Navigating the Post-COVID Cloud | Advanced Security Arsenal, Part 3 | IoT Playbook: Creating a Niche | Review: LG Gram for Business 17

Phishing has evolved from a single technique into many highly specialized tactics, each adapted to specific types of targets and technologies. Boiled down, all these tactics exist for the same purpose – to swipe confidential information from an unsuspecting target in order to extract something of value. But knowing about the hugely diverse set of today’s phishing tactics can help ordinary people, home and business internet users alike, to be more prepared for the inevitable instance when they become the target.

With both Microsoft Windows Server 2008/2008 R2 and SQL Server 2008/2008 R2 approaching their end of support (EOS) dates. For most businesses, the risks of running outdated applications narrows the decision down to two choices: upgrading on-premises or re-hosting in the cloud. Either way, large quantities of data will have to be migrated from one system to another. Find out more in these eBook how both paths can be simplified by using CarboniteÆ Migrate to facilitate the move.

Can’t be too safe out there these days, people. Mask those shoes! Then sit back and enjoy this week’s show, in which Matt, Rich, and guest host Carrie Simpson, of MSP marketing service Managed Sales Pros, discuss CompTIA’s new security threat intelligence sharing group, ChannelPro‘s 2020 Readers’ Choice Awards, and the tricks of the trade for rolling trucks to client sites safely in the era of COVID-19.

Erick and Rich applaud the launch of CompTIA’s security threat intelligence sharing group, urge MSPs to resist “quarantine fatigue”, and discuss a U.K. citizen who wore a face mask in public as required, but used it to cover a different part of his anatomy.

As part of the recent virtual ChannelPro SMB Forum, Colin Knox, head of community engagement at SolarWinds, talked with ChannelPro about the importance of customer experience.

Erick and Rich discuss Bitdefender’s new managed detection and response service, surveying your clients about changing needs caused by the coronavirus, and a new, totally sold out, style of Crocs sandals that look and smell like a bucket of KFC chicken.

Bleach! It keeps both your socks and your SOCs clean, if Matt and Rich are to be believed. And that’s just one of the hot topics they discuss this week with guest host and channel pro Michael Cocanower, of itSynergy. There’s also SonicWall’s latest security research, Bitdefender’s new managed detection and response service, Tech Data’s new Americas president, and Windows 10’s fifth birthday.†

Sitima Fowler, co-founder and vice president of marketing for Iconic IT, offers three tips on growing your MSP, and explains why it’s a lot like a recipe for chicken curry.

As part of the recent virtual ChannelPro SMB Forum, Tim Conkle, founder CEO of The 20, shared his thoughts on the opportunities ahead in managed services.

Listen in as Erick and Rich ponder Lenovo’s Microsoft 365 managed service, holding sales meetings online, and a new service that lets you uncork the giant scream of coronavirus frustration you’ve been bottling up in an Icelandic canyon.

Nothing ill-gotten here, folks. Just interesting talk by Matt, Rich, and guest host Erick Simpson about Microsoft’s Inspire partner conference, Lenovo’s Microsoft 365 managed services, BitTitan’s “IT toolbox” solution for technicians, and SolarWinds MSP’s RMM integration with Microsoft Intune.

ConnectMeVoice is on a mission to level the telecommunications playing field for managed service providers and their small and medium-size business clients by giving them all the benefits that larger organizations enjoy—but at an affordable price. In this white paper, find out more on how with ConnectMeVoice’s disruptive call path pricing model combined with its next-generation unified-com-munications-as-a-service (UcaaS) platform, MSPs can help their customers cut communications costs without cutting communications capabilities.

In his latest set of interviews, ChannelPro’s virtual road warrior Joel Zaidspiner catches up with ChannelOnline, Inuvika, SKOUT, and Warranty Master.

Erick and Rich discuss HP’s ambitious new partner program, how to handle employees uncomfortable with your pandemic-era policies on site visits, and a pub in the U.K. that’s found a shockingly effective way to enforce distancing rules.

Is there a cash bath in Datto’s near future?

In this issue: Securing the Edge, COVID-19 Lessons, Cultivating IoT Skills, Hardware for What Ails You, A Perpetually Valuable Business

Customers more than ever need the ability to work from anywhere. And GreenLink Networks is delivering that ability with a slate of new features and services. Check out how GreenLink Networks is committed to not only meet the immediate needs of customers coping with business changes brought about by COVID-19, but positioning them and their own MSP businesses for future long-term success.

Simply complete the form below to read the full white paper.

Join Erick and Rich for a look at Bitdefender’s timely “human risk analytics” technology, why holding a virtual company retreat is more important than ever, and why spending $4,000 on a solid gold face mask with holes in it might not be a smart idea.

Erick and Rich discuss what the future holds for Tech Data now that it’s owned by private equity, how to avoid negotiating on price with your clients, and a brand new Korean breakfast cereal that tastes like green onions. On purpose.

Need one more reason to be excited about 5G? It’s 100% coronavirus-free! Or so say Matt and Rich as they discuss the HTTPS-based privacy safeguard Webroot has added to its DNS filtering product, IT Glue’s latest wave of product enhancements, the completion of Tech Data’s acquisition by private equity firm Apollo Global Management, and Tech Data’s read on hot coronavirus-era solution opportunities.†

Joel Zaidspiner’s hop-scotching journey across the vendor landscape continues! This time he speaks with Datto, Managed Sales Pros, and Vault America.

Mike Bloomfield, president geek of Tekie Geek, offers three tips on how to create a company culture where you can have fun AND make money. He also explains why Spider-Man is a good role model for chief of culture.

Erick and Rich discuss Huntress Labs providing more software to its partners without charging more for it, why MSPs should negotiate special contract terms when agreeing to offer special services, and a guy who’s lucky to have both arms after using one to retrieve a fishing hook from a shark.

Our ever-roving reporter is back on the virtual road for conversations with GPS Insight, GreenLink Networks, and IT By Design.