SMBs have limited time and IT resources, and a lot on their plates – especially when it comes to cybersecurity. Unfortunately, SMBs have become the biggest target for ransomware attacks, and they need to face the harsh truth that ransomware can wreak havoc with data, budget and reputation. Yet many SMBs are not aware of the risk they face. This paper will debunk the most common myths surrounding ransomware, and present ways to help prevent ransomware attacks, protect data and ensure an adequate recovery procedure.

Egnyte jumpstarts your governance and compliance efforts by addressing some of the most complex unstructured data problems within an enterprise. With Egnyte, companies have the visibility they need to spot and stop potential problems and strengthen their overall data security, while maximizing their users’ productivity.

To get serious about growth, MSPs have to become laser-focused on improving their sales and building a performance sales team. Many MSPs still rely too heavily on customer referrals. While referrals are the easiest sales deals to close, they don’t come in every day. Waiting for organic referrals limits your ability to forecast and achieve steady revenue growth. By becoming a more proactive sales organization, MSPs can scale up quickly.

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As technology services become more commoditized, it won’t be possible for Managed Service Providers (MSPs) to differentiate their businesses based solely on their technological prowess or automation tools. Instead, MSPs will need to carefully define and enhance the customer experience they deliver to clients.

Erick and Rich dive into the latest projections for the fast-growing SMB collaboration and security markets, share advice on keeping complex legal agreements from slowing down your sales volume, and discuss a perfect crime foiled by one fatal flaw.

Mmm, there’s nothing like the taste of farm fresh CloudBerry. Just ask Matt, Rich, and guest host Randolph Carnegie, managing director of Chicago-based IT provider Ken-Kor Consulting.

The need to quickly enable remote employees to achieve productivity and collaboration is causing a surge in implementation of Office 365 and G Suite. The speed and magnitude with which managed service providers (MSPs) have had to transition clients to a work from home scenario means navigating many new challenges.

MSPs are not just the core of the IT Channel and Datto’s business, but essential service providers for millions of small and medium businesses. For the first time, we identified the specific behaviors of high-growth MSPs that separate them from their competition, developing a roadmap for growth. This year, we delved deeper into the technologies MSPs rely on to deliver services to their clients and how they expect that to change in the years ahead. Check out this report to help shed light on how MSPs can overcome challenges and grow their businesses in the face of a new SMB landscape.

Cybercriminals target end users and ongoing cybersecurity education and training is a must for businesses to stay secure. Given the 640% rise Webroot found in active phishing sites over 2019, this common and expensive cybercrime tactic should be a priority for CISOs and other IT professionals charged with protecting their organizations from attack. Check out this report to see how to address this priority and build a culture of cybersecurity in your business through the Webroot Security Awareness Training.

Erick and Rich sort through the new MSP business building resources from IT By Design, the importance of relinquishing control over work to your employees, and a man in Oklahoma who took the whole pant-less online meeting thing a few steps too far.

Join our not-currently-roving reporter Joel Zaidspiner as he chats with Blancco, Mailprotector, and Stridepoint.

With Yvette Steele, Rachel McGuiness, Susanne Tedrick, Karl Palachuk, and Jill Chapman

Listen in as Acronis, BVoIP, ConnectBooster, Pax8, and SOCSoter tell Joel Zaidspiner why they and other vendors logged 7,000 miles in three weeks to speak with MSPs, safely and in person, on the Channel Strong road tour of America.

Wondering how dangerous the cybersecurity landscape is lately? Don’t count malware variants. Count hoodie sales. After all, hackers wear hoodies, so more hoodies means more hackers. It’s simple! Just ask Matt, Rich, and guest host Rory Sanchez, CEO of True Digital Security, who also have thoughts on Kaseya’s new phishing defense solution and pending IPO, RocketCyber’s new managed SOC service, and a new cloud management vendor from the founders of N-able.

Erick and Rich examine the new venture by the founders of RMM pioneer N-able, explain why you should ensure all of your employees understand all of your customer touch points, and discuss a guy who has your coronavirus record for longest time between haircuts beat by 80 years.

Brian Weiss, CEO of ITECH Solutions, shares how his MSP firm came through a cybersecurity “war” stronger and transformed to a security-first company.

Check in on the news you need to know from Calyptix, EZ VPN, and Stratus Technologies in Joel Zaidspiner’s latest collection of candid vendor chats.

Updated for 2022! Use this list of critical supplies to ensure that you, your family, your business, and your clients have everything you need to withstand the unexpected.

A lot is at stake when it comes to NOC, especially around security measures, business continuity, and networkmanagement. You simply can’t afford to hire a provider that doesn’t adhere to the right NOC practices. In thisdocument, we outline the ten important questions MSPs should ask prospective NOC service providers to besure a large chunk of their business goes in ‘able hands’.

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You think M&As were hard before? Try the new kind involving bears and elk. Matt, Rich, and guest host Bruce McCully, chief security officer of MSSP Galactic Advisors, discuss that topic and others this week with Linda Rose of M&A consultancy RoseBiz.

Back on the job after a vacation break, Erick and Rich discuss NinjaRMM’s new data protection solution, why growing channel pros need to ensure longtime employees know they’re still valued, and a youngster who recently found a missing LEGO piece two years after losing it someplace only a toddler would put it.

Internet use is trending towards bandwidth-intensive content and an increasing number of attached “things”. At the same time, mobile telecom networks and data networks are converging into a cloud computing architecture. To support needs today and tomorrow, computing power and storage is being inserted out on the network edge in order to lower data transport time and increase availability. Edge computing brings bandwidth-intensive content and latency-sensitive applications closer to the user or data source.

The lack of staff or “lights out” nature of many loc al IT and mobile edge computing (MEC) sites makes operations & maintenance a challenge. This struggle worsens as the number of sites increase. How do you maintain IT resiliency in a c ost-effective way under these conditions? In this paper find out more on essential DCIM functions for small, unmanned edge computing sites and attributes of next-generation DCIM solutions best optimized for that type of environment.

In today’s world of being “on” 24/7, data centers are at the core of business and viewed as the way to create competitive differentiation. As data centers continue to expand and evolve, a flexible design approach will help grow business quickly without excessive capital outlay or overbuilding. Data center reference design tools will help you avoid many of the common pitfalls and with adaptable, modular options it’s possible to future-proof your data center while meeting your current business goals (and budget).

In this timely webinar, Rayanne Buchianico and Manuel Palachuk discuss the the right (and wrong) ways to use funds from the federal government’s Paycheck Protection Program and Economic Injury Disaster Loan program.