Catch up with Compliancy Group, Dark Cubed, and managed services guru Karl Palachuk, courtesy of our own Joel Zaidspiner.

Here at ChannelPro, we like our biscuits with a good hard crux. Or make that crust. The crux should be soft. Or should it? While we figure that out, grab a seat and listen in as Matt, Rich, and guest host Paco Lebron, of ProdigyTeks and the MSP Unplugged podcast, discuss channel investments from SYNNEX, a new cloud management tool from Pax8, and the new white-label NUC notebook from Intel.

Erick and Rich explore the latest in a recent string of cloud management solutions, from Pax8 this time, urge you to start getting those 2021 quarterly business reviews booked now, and celebrate Baby Yoda’s first real-life journey into outer space.

A casual sales process can get you started as a one- or two-manshop. Beyond that, you need more formal processes to scale. Here are 7 steps for success in MSP Marketing and Sales, provided in an overview of best practices MSPs can follow to enhance and scale their marketing and sales processes.

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In this issue: 2020 ChannelPro All-Stars | The SD-WAN Explosion | MSP Sued: Are You Ready? | Emergence of Shadow IoT | Diversity Focus: Mentoring 101

Dude, silos of chaos ROCK! Unless you’re an MSP, in which case they’re a pain. Or so says ConnectWise, whose acquisition of Perch Security and StratoZen is among the topics discussed this week by Matt, Rich, and guest host Chad Kempt, of Fast Computers. Listen in as they chat about former Level Platforms CEO Peter Sandiford’s new cloud identity management venture and the winners of this year’s ChannelPro SMB All-Star Awards too.

This week, Erick and Rich discuss RMM pioneer Peter Sandiford’s new cloud identity management venture, urge you to get your client appreciation gifts in the slower-than-usual mail early this year, and cower in terror from Japanese monster robot wolves.

Published in November 2020, this report provides an analysis of the market for endpoint security revealing top players, trail blazers, specialists, and mature players.

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Erick and Rich discuss the significance of the news from Ingram Micro’s ONE conference, explain why you should do quarterly business reviews with strategic vendors, and share the blow-out electoral win of Rabbit Hash, Ky.’s new canine mayor.

The Channel Strong tour of America was back on the road last month, and this time our own Joel Zaidspiner went along for the ride. Get his behind-the-scenes look at what Channel Strong is and how it came together.

Erick and Rich dive into the new incident response service from Sophos, knowing when it’s time to pull the plug on a new business strategy, and some Halloween decorations in Dallas that may have taken the holiday spirit a touch too far.

What is unconscious bias, where does it come from, and how does it keep channel pros from realizing their full potential? Find out in this fact-filled insightful conversation with CompTIA’s Yvette Steele.

Edge compute (distributed IT) installations have become increasingly business critical. Deploying and operating IT at the edge of the network, how-ever, comes with unique challenges. Solving them requires a departure from the traditional means of selecting, configuring, assembling, operating, and maintaining these systems. This paper describes a new, emerging model that involves an integrated ecosystem of cooperative partners, vendors, and end users.

Schneider Electric Wall Mount Micro Data Center is an innovative new way to deploy server and networking equipment at the Edge. The unique low-profile design enables large depth devices to be wall mounted in a compact, and less intrusive form factor than traditional wall mount cabinets.It can ship pre-integrated with APC SmartUPS battery backup, NetBotz Physical and Environmental Security, and EcoStruxure IT, our cloud-based remote monitoring platform to stay connected at the Edge!

Several IT trends including internet of things (IoT) and content distribution networks (CDN) are driving the need to reduce telecommunications latency and bandwidth costs. Distributing “micro” data centers closer to the points of utilization reduces the latency and costs from the cloud or other remote data centers. This distributed data center architecture also provides physical infrastructure benefits that apply to any small data center regardless of the latency requirement.

When it comes to protecting endpoints from cyberthreats, two main options include antivirus (AV) and endpoint detection and response (EDR) solutions. While both have their place, you’ll often have to choose one or the other, as they tend to compete for resources. This free eBook takes an in-depth look at both types of solutions, so you can make an informed decision on which to choose.

Ransomware has been a major threat to businesses and individuals for years now. Preventing these threats and dealing with them if they arise requires the right strategy. Get the infographic to discover key stats about the state of ransomware, the potential consequences of a ransomware infection, and a list of the key tools to help you prevent and deal with ransomware.

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Ransomware threats have been a scourge on business for years now. A successful attack can take a business offline for a while—and potentially cause them to lose money paying a ransom if they can’t recover their data. To keep customers happy, your goal should be to get them up and running as soon as possible. SolarWindsÆ Endpoint Detection and Response (EDR) offers a rollback feature that can return an endpoint based on WindowsÆ to a safe state before a ransomware attack in almost no time.

For years, cybercriminals have worked to circumvent traditional security measures. Finding loopholes in defenses, flaws in systems, or new means of attack means they can turn a profit for their cybercriminal activities. As a result, cyberthreats continuously evolve, often faster than humans can keep up.

Endpoint detection and response (EDR) tools exist to deal with this dynamic. Get this eBook to learn why EDR solutions were created, how they operate, and what problems they solve in cybersecurity.

When it comes to security, the battle is often won or lost at the endpoint. When it comes to endpoint security, you often hear about two main solutions—antivirus (AV) and endpoint detection and response (EDR). While both play their part, they do compete for resources on an endpoint, so you will need to make a choice. But how do you choose? Get this eBook to learn how to make the best strategic choice to protect your customers and your revenue.

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There’s nothing quite like a socially-distanced social gathering, is there? You’ll hear all about it on this week’s show, in which Matt and Rich are joined by co-host Corey Kirkendoll, of 5K Technical Services, as well as their ChannelPro teammate Joel Zaidspiner, who has the inside scoop on the latest Channel Strong road tour of America.

Erick and Rich are impressed by SkyKick’s new cloud management solution, in agreement about the importance of learning to delegate tasks to your team, and confused about why it took so long for the town of Asbestos, Quebec to choose a new name.

Sure, you haven’t been swarmed by hordes of rabid raccoons yet, people, but give it time. 2020 isn’t over yet. While you wait, listen in as Matt, Rich, and guest host Lawrence Cruciana, of Corporate Information Technologies, discuss Intel’s new partner program, SkyKick’s new cloud management solution, Datto’s new IPO, and SolarWinds MSP’s likely forthcoming IPO.

Tim Taylor, owner of TaylorWorks, offers some finance and personnel tips for starting your own MSP business.

Looking for the SaaS app no business can resist? Matt, Rich, and guest host Sitima Fowler, of MSP Iconic IT, have it for you.