Erick and Rich mull the meaning of Kaseya’s new Unified RMM framework, encourage channel pros to rethink their marketing plans, and explain why dried yellow mealworms could be your secret to weight loss success.

In this issue: Year-Ahead Technology Forecast | Post-Perimeter WFH Security | Review: Zyxel USG Flex Series | Remote Employee Management | Options for Edge Connectivity

This Expert Guide offers some best practices for defending against attacks on managed service providers’ systems, shoring up risk management strategies to avoid lawsuits, protecting edge computing devices, and keeping remote workers safe.

This race car driver and MSP explains why driving at speed while anticipating your competitors’ moves is like staying ahead of the curve with customer experience as a service.

Erick and Rich greet the new year with a look at SolarWinds MSP’s new name, the new business plan you should be drafting right now, and the amusing fallout from a little too much holiday drinking for a reveler in the U.K.

Sharing we like. Oversharing, not so much. And sometimes the kindest thing you can do for others is close up that kimono of yours. Or so say Matt, Rich, and their guest host, cloud consultant and entrepreneur Jamison West. They also have some things to say about SolarWinds MSP’s soon-to-be new name and the security landscape in 2021, not to mention cloud management, a topic they discuss with RMM pioneer and now cloud identity management CEO Peter Sandiford, of Zerotek.

2021 is here, and not a moment too soon. To celebrate that happy occasion, we invited 22 (count ’em) of our guest hosts from 2020 back on the show for a series of group chats about top IT industry story lines from last year and predictions for next year, plus the latest can’t-miss reading recommendations from the ChannelPro Book Club. Heck, we even managed to get in a super fun round of museum picks from five former co-hosts, and a bonus pick from Matt that he’s been saving up for weeks.

With 2020 almost finally over at last, Erick and Rich share resolutions for 2021 and chew over the latest novelty Oreo flavor from the people who once brought you wasabi and hot chicken wing Oreos.

This Expert Guide explores how to launch a managed security practice and issues to consider when building out a security stack, as well as dealing with customer resistance and cybersecurity talent shortages, plus some in’s and out’s of cyber insurance.

Erick and Rich take a break from their holiday preparations to discuss the year’s biggest IT story (surprise! It’s work-from-home computing) as well as the perfect solution for people who want to wear pajamas to their next Zoom call but still look professional.

Ring in the new year with our Joel Zaidspiner’s latest executive interviews, this time with Carbon Systems and Trustifi.

Ah, the power of euphemisms. They can turn what might otherwise be called a smashup and make it sound far more appealing. That’s just one of the useful facts you’ll learn this week from Matt, Rich, and guest host Angel Rojas, president and CEO of DataCorps. They’ve also got input for you on SolarWinds getting hacked, Datto’s plans for the future, D&H betting big on professional services, and the challenges of cloud management.

Erick and Rich mull over the grim implications of the SolarWinds Orion hack, discuss a specific technique for taking word of mouth marketing to the next level, and gaze in delighted wonder as 32 illuminated portable toilets sing Christmas carols.

Technology is embedded in just about everything we do – from starting our cars to mobile orders at our favorite coffee shop to connecting with colleagues and clients. As an aspiring or current technology professional, you can choose from a wide range of opportunities. †In the United States alone, there are about 750,000 tech jobs that go unfilled each year …. mostly due to a lack of qualified candidates. With the right skills and a learning mindset, one can having a thriving career.

Technology is embedded in just about everything we do—from starting our cars to mobile orders at our favorite coffee shop to connecting with colleagues and clients. As an aspiring or current technology professional, you can choose from a wide range of opportunities. In the United States alone, there are about 750,000 tech jobs that go unfilled each year, mostly due to a lack of qualified candidates. With the right skills and a learning mindset, one can have a thriving career.

In this issue: Smart Things, Smart Partners | Cloud Management Pain and Relief | Review: Acer Travelmate P614 | Answers on PPP and EIDL | Diversity Focus: Beyond the Office

Erick and Rich discuss the latest news from Datto on its post-IPO plans, urge you to do performance reviews with your employees at least quarterly, and ponder why anyone would want to take up the world’s strangest martial art.

Some things can only be accomplished by “boots on the ground,” as the saying goes. And if you’re Barbara Paluszkiewicz, CEO of CDN Technologies, host of the KnowTechTalk podcast, and guest host of this week’s episode, those boots will probably have very pointy heels.

Dave Sobel, host of The Business of Tech podcast, has free resources that trusted IT advisors like you can use to spread the word to your clients about employing exposure notification technology to reduce COVID-19 infections.

Erick and Rich sift through the impact of Salesforce buying Slack, provide some advice on planning ahead for 2021, and ponder how it is that 56% of remote employees can watch TV while working, per a recent Nielsen survey, and still get something done.

Wouldn’t embracing zero-trust security be easier if Fox Mulder popped up on your PC every time you were about to click a bad link? Matt and Rich think so, as does their guest host, security expert Angela Hogaboom of RSI, Cloud Girls, and the Colorado chapter of Women in CyberSecurity.

Managed Service Providers (MSPs) and enterprises face many challenges dealing with remote access to critical network devices and systems. In order to manage these systems, enterprises and MSP’s need to manage access to a group of users with elevated rights. These types of users give access to both internal and vendor managed users.

Beth Burnside, owner of CMIT Solutions of Erie, talks about why MSPs need to think big, and how an early job gave her a “sweet” taste for business success.

New IRS rules about deducting Paycheck Protection Program expenses have serious implications for what you’ll owe Uncle Sam next April. Finance guru Rayanne Buchianico has the details you need to know now, before the tax year ends.

In this short holiday week, Erick and Rich take time out from their usual routine to share the top ten things they’re thankful for this year, beginning with the resiliency of the managed services market and ending with science.