This eBook presents key findings from discussions with business leaders and IT professionals about how their organizations were affected by ransomware, beyond losing access to their data and paying a ransom. Download this resource today!

He’s on the road and face to face with vendors again! Listen in on Joel Zaidspiner’s recent chats with Axcient, Cloudwerxe, OITVoIP, and ReachOut Technology.

There are lots of good reasons to be a channel pro. If golf isn’t one of yours, you need to listen to this week’s show, in which Matt, Rich, and guest host Andrew Sampson, of solution and managed service provider SAAI, discuss forthcoming partner resources from D&H, rising hardware prices, a new automated management solution from Extreme Networks, and ChannelPro‘s latest Vendors on the Vanguard list.

Erick and Rich discuss D&H’s new partner investments, possible hardware price spikes, using security bundles to boost margins, and soap made from snail slime, which turns out to be an actual thing.

Matt flies solo with guest host Manuel Palachuk, business coach and author of Getting to the Next Level: A Blueprint for Taking You and Your Business to the Top, this week, who somehow manages to turn the show into a drinking game.

In honor of this week’s RSA security conference, Erick and Rich discuss four security tech trends, why you should make time for industry newsletters and emails, and a tech-savvy child who hacked his mom’s Amazon Prime account to order 918 boxes of popsicles.

Grow your business with the right hybrid cloud distributor and give your customers a clear path to the cloud. Find out more on how SYNNEX provides deep expertise and personal support in almost every solution area a partner could want—and some of the highest margins in the channel.

Simply complete the form below to download the full white paper.

In this issue: Vendors on the Vanguard | Pro Tips: Incident Response | Vertical IoT | Tips for Ticket Management | Pandemic Pains and Gains ||

Get ready for a sucker punch of IT news, views, and insights. Joined by guest host Vince Tinnirello, of Anchor Network Solutions, Matt and Rich chew over IT Glue buying TruMethods, Pax8 buying Sea-Level Operations, Sophos entering the XDR market, and Cytracom adding team texting to its UCaaS solution. Then your hosts catch up with Darren Gottesmann of Ingram Micro for a look at the crazy year behind us and the “golden age” we may be entering now.

Erick and Rich mull over the latest case of a big vendor buying an MSP consultancy, run through the benefits of getting your LinkedIn profile right, and marvel at the farmer who accidentally shrank France.

The founder and CEO of Technology Marketing Toolkit talks about some lessons learned in 2020 and what MSPs should be focusing on now to thrive.

Erick and Rich discuss IT Glue going big on virtual CIO services by acquiring TruMethods, share a book tip every leader should read, and marvel at the guy who wants to exchange fees he paid in cryptocurrency last year for far less valuable dollars.

Use this SWOT analysis workbook to take an in-depth health check of your business.

Dissection of a fictional IT company that is struggling to get to the next level.

Hungry for IT insights? Good, because Matt, Rich, and guest host Ro Kolakowski, founder of 6th Street Consulting, have a heaping helping for you on this episode, spanning from D&H’s new esports and gaming business unit to Intel’s outlook on the year ahead, BitTitan’s emerging “data synchronization as a service” plans, and the characteristics that make great MSPs great, according to Service Leadership’s Paul Dippell.

In this report, we’ll break down a broad range of threat activity, offer insights into the trends we’ve observed, discuss wide-reaching impacts across industries, geographies, companies and people, and reveal what our threat experts expect to see in the coming year.

Simply complete the form below to download the full whitepaper.

Erick and Rich are intrigued by BitTitan’s “data synchronization-as-a-service” strategy, certain you should do quarterly business reviews internally as well as with customers, and amused by the guy now walking from LA to San Francisco in a bear costume.

This educational eBook explores how the tools and tactics of cybercrime and cybersecurity changed in 2020 as a result of the pandemic and how the world has adapted.

Actually, SCSI is an interface. Not sure who this bear is. Neither are Matt, Rich, and returning guest host Dave Seibert of managed service provider IT Innovators and the SMB TechFest event series. They do, however, have plenty to say about the change of channel chief at Microsoft, the latest firewalls from Sophos, the pending SYNNEX/Tech Data merger, and work-from-home security stacks.

This Expert Guide provides insight into the sales process for subscription-based everything, take a look at some of the top drivers for offering cloud-based managed services, explore why creating cloud solutions is far more profitable than reselling cloud products, and highlight some issues for navigating the post-COVID cloud, particularly around safety.

Simply complete the form below to read the full white paper.

Erick and Rich discuss the strategic importance of the latest firewall from Sophos, the strategic wisdom for channel pros of paying attention to customer experience, and the strategic genius of Natty Light’s new alcoholic popsicle.

Power and cooling infrastructure for edge com-puting and data center sites have roughly 3 times more data points / notifications todaythan it did 10 years ago. This paper explains how seven trends are re-defining remote monitoring and field ser-vice dispatch service requirements and how this will lead to improvements in operations and maintenanceof IT installations.

Simply complete the form below to read the full white paper.

A fleet of single-phase UPSs distributed geographically across many edge sites presents unique challenges when it comes to monitoring and servicing. In this paper we present key considerations when deciding between managing the fleet of UPSs yourself vs. outsourcing that responsibility to a third-party vendor or partner.

Simply complete the form below to read the full white paper.

Join two experienced channel pros for a look at some of the biggest barriers IT businesses can encounter when building a diverse organization and the most effective strategies for overcoming them.

Proof of life! Matt’s back after a three-week absence, but Rich is apparently being held for ransom. That’s how it looks on video towards the end of the show, anyway. Before then, he, Matt, and guest host Amy Babinchak of Harbor Computer Services and Third Tier discuss Microsoft’s new channel chief, Datto’s new commerce solution, the challenges of virtual sales calls, and the future of healthcare IT.