This Expert Guide dives into some current opportunities, including adding services on top of Microsoft 365 rather than just selling licenses, developing deep expertise in Azure features to solve customer problems, and building high-margin cloud bundles.

Check in with Joel Zaidspiner as he checks in with ADT Cybersecurity, Mailprotector, and ThreatLocker.

Erick and Rich discuss Atera’s new AI-powered RMM automation feature, why you should ask vendors and distributors regularly about new resources for helping you grow, and a local election in Maine set to be decided by drawing straws.

In this eBook see the perspectives and misconceptions on AI and machine learning from enterprises, businesses, and consumers worldwide.

How much money are you making on wiffy these days? I mean, I assume you’re in the wiffy market. It’s huge! Take it from Matt, Rich, and this week’s guest host, Paco Lebron, of MSP ProdigyTeks and the MSP Unplugged podcast.

Check in with the latest from BLOKWORX, Hornetsecurity, SuperOps.ai, and TwoRivers ITAD Solutions in this series of interviews from the latest meeting of managed services coop The 20.

Feel free to tackle only simple challenges, channel pros. Just don’t expect to make much at it. Take it from this week’s guest host, podcaster and industry analyst Dave Sobel, it’s the hard stuff that produces big money. Dave, Matt, and Rich have plenty to say about that topic, as well as the news from Acronis’s CyberFit Summit, and Dave has a few thoughts to share about Kaseya’s efforts to harden its software against future breaches too.

Live together from sunny Miami, Erick and Rich discuss the strategic implications of the Acronis Cyber Network, the challenges of preserving office culture in a work-from-anywhere organization, and the misadventures of what may be the world’s stupidest hiker.

This Expert Guide offers planning tips for selling your business, a checklist that will help you find just the right M&A candidate if you’re on the hunt, and advice on how to ensure a smooth onboarding process once you do buy another MSP. It also includes some perspective from an MSP business owner who has successfully gone through the M&A process.

This Expert Guide includes tips on building a work-from-home security stack, a look at the IoT security minefield (and opportunity), some best practices for cloud security, and a first-hand account of how one channel pro is expanding the circle of safety for her business, customers, and employers.

This Expert Guide offers some advice on partnering with security service providers to expand the skills and resources needed to keep customers safe, a look at rising threats like “smishing” and deep-fakes, and practical tips for incident response management.

Everyone else is working from home these days. Why not The King? You know who’s not working from home this week? Rich Freeman. He’s in Las Vegas for Kaseya’s ConnectIT conference and has plenty of news from Kaseya to share. He and Matt also discuss HP’s big new collaboration and conferencing portfolio as well as the challenges and pleasures of running a tech business with your spouse.

Side by side for the first time since COVID, Erick and Rich discuss Kaseya’s take on its RMM breach, trueing up your managed services clients, and a woman who went to sleep alone and woke up next to a meteorite.

Have you stopped to think about the risk to your business if you don’t have a strong handle on your IT assets? Delayed deliveries? Misrepresented sales figures? Unhappy customers? Inventory management is a common pain point for anyone working with IT assets — like getting real-time, accurate inventory data at any given point in the life cycle, regardless of its location.

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Security takes multiple layers, even when the threat you’re securing against is walking, dead, and hungry for brains. Take it from MSP and security pro Charles Henson, of Nashville Computer, who joins Matt and Rich this week to discuss Datto’s SaaS Defense product, MSP360’s flat-rate Amazon S3 backup storage, takeaways from the recent Bandwidth.com DDoS incident, and how to profit from helping businesses complete security questionnaires.

Eaton’s recently launched Gigabit Network Card for additional cybersecurity and faster speeds while protecting connected devices. Watch this brief video to learn how this cybersecure card can help stop hackers from stealing your data and more.

SIPPIO is ideal for managed service providers that want to offer full voice capabilities in Microsoft and Zoom to complete their customers’ unified communications environment and augment workplace productivity. With SIPPIO, MSPs can quickly onboard their sales team and start growing their voice practice.

Simply complete the form below to download the full white paper.

In this issue: All-Stars Edition | Married MSP Owners | Partnering with MSSPs | IoT Networking Challenges | Microsoft 365 Opportunities | Review: Cherry Wireless Desktop

Watch the presentation on measuring progress against strategic goals that MSP expert Manuel Palachuk delivered at our October 6th SMB Forum in Raleigh, N.C.

Erick and Rich discuss the significance of Microsoft launching Windows 11 in the same week VMware updated its cloud platform, urge you to raise prices in January, and salute an industrious squirrel who borrowed a pickup truck to store walnuts.

Follow along with Manuel Palachuk’s recommended performance measurement techniques on this sample balanced scorecard.

From high above the Hudson River, in N.J., Joel Zaidspiner checks in with Armor, CrushBank, Mindmatrix, and Richardson & Richardson at IT By Design’s recent Build IT Live conference.

If there’s one thing channel pros serious about growth have in common, its killer penguin investigations. At least we think that’s what they’re all tracking on their dashboards. Maybe Ken Pecot, COO of The 20, can set us all straight on that.

Erick and Rich sift through the implications of this week’s VoIP DDoS attack, explain the one situation when you should never present a sales proposal, and consider hiring a German hamster to manage their investments.

Crank up the party music, people! Hard as it is to believe, ChannelPro Weekly has turned 200. Episodes, that is, and with them to celebrate with Matt and Rich is guest host Zac Cramer, of managed service provider IT Assurance. Together, the three of them discuss the new ticketing system from NinjaRMM, HP’s customer intelligence platform, and the decision at SaaS Alerts to sell a stake in the company to its MSP partners.