Joel Zaidspiner speaks with Bizzity, CyberGuard360, GreenLink Networks, and ASCII Cup winner Solutions Granted at the final ASCII Group event of 2022.

Wow, channel pros, you don’t look a day over 39! Just like last year. And the year before that, come to think of it.

Erick and Rich drill into Auvik’s acquisition of Saaslio and Boardgent, why your RMM solution is one of your most important security tools, and the building suspense over the approaching selection of the next USA Mullet Champion.

Joel Zaidspiner stops by the Taylor Business Group’s latest conference to catch up with Antigen Security, Huntress, iTValuations, and Lemonade Stand.

Three women of the channel raise awareness of issues that male counterparts never experience and discuss the role all of us can play in rectifying them.

Securing clients’ endpoints, monitoring new devices, and patch management are just a few of ongoing tasks that MSPs perform to keep their clients secure. Tackling security challenges demands a comprehensive approach that builds on sound security fundamentals and brings together scalable frameworks and processes. Datto RMM creates a robust, yet easy to manage security ecosystem by taking a multi-layered approach.

Erick and Rich discuss N-able’s “manage everything” approach to the rise of cloud computing, the increasingly expansive security stack at Microsoft, and a shameful example of exaggerating how much fish you caught.

Don’t know what this episode title refers to? Look it up in the FM. And for your listening pleasure while you do so, tune in to this week’s show, in which Matt, Rich, and guest host Lori Hardtke, of ByteWize, discuss all the news from N-able’s Empower partner conference, Kaseya buying ConnectBooster, and ChannelPro’s All-Star award list for 2022.

The distributor’s David Jordan, Americas CFO, explains why access to financing enables the speed, creativity, and flexibility to close more—and larger—deals.

Digitunity’s Susan Krautbauer and Inspiredu’s Oneisha Freeman explain why device ownership is key to digital equity and how channel pros can help close the digital divide while differentiating their MSP businesses.

Get ready, channel pros! Ideas and insights are headed your way like a herd of elephants. Or is it a pack of elephants? A school?

Erick and Rich discuss why data from CompTIA shows it’s time to talk strategy with your clients, why spending money on new employees can get you higher profits faster, and why the record for highest-altitude soccer game ever played is likely to stand for a while.

In this issue: Getting the QBR Right | From Passion to Product | Environment Win-Win | Understanding Microaggression | MSP Risk Management | Physical Security

Live from the Windy City, Joel Zaidspiner gets the latest news and views from Augmentt, BVoIP, and Magnus Box.

If you’re like us, you love lobster. And dessert. So why not save time and have them both at once?

Erick and Rich discuss an interesting new network-as-a-service provider, why now’s a good time to recalculate your labor costs (hint: the answer’s not just inflation), and a TikTok challenge that could turn you off on NyQuil and chicken forever.

Join Joel Zaidspiner for conversations with Ruffian Software, Secureframe, and tribu live from the show floor at Datto’s latest partner conference.

Though Matt and Rich don’t know exactly what wobblypop is, they both have a strong hunch they’d enjoy it, thanks to input on the topic from this week’s returning guest host, Scott Beck, of BeckTek. Scott’s a Datto partner, so he has plenty of thoughts to share during an in-depth look at this week’s DattoCon event, what was announced there, and how the channel pros in attendance reacted.

Erick and Rich sum up the action and mood at Datto’s first partner event since being acquired by Kaseya, urge you to charge for assessments instead of give them away, and marvel at the record-setting 1,109 pint Negroni recently poured in Bangkok.

Erick and Rich discuss a forthcoming alerts management solution from Gradient MSP, why every MSP should build an organizational accountability chart, and a 38-year-old man in Japan paid $71 a booking to do nothing in particular.

If you’ve heard it once, you’ve heard it a thousand times: Billing customers is exactly like a 3D puzzle involving wooden blocks.

Erick and Rich discuss the strategic significance of ConnectWise getting into payments processing, the importance of factoring truly complete service delivery costs into your rates, and a Florida alligator rudely evicted from what was supposed to be its home.

Features from this month’s issue include: 2022 Readers’ Choice Awards | How, When, and Why to Fire Clients | Peer to Peer: Flying Solo | When Techs Go Rogue

Coming to you from the HP Amplify Executive Forum, or maybe the great beyond given how ghost-like he looks, Rich talks with Matt and returning guest host Mile Bloomfield of Tekie Geek about HP’s new ink subscription service for SMBs, partner program updates, and hardware for hybrid workers.

Erick and Rich take a look at the surprisingly resilient M&A landscape for MSPs, discuss strategies for insulating yourself from supply chain woes, and marvel at the record-setting 69 fast food restaurants recently visited in 24 hours by two chefs in New York.