Back after a holiday break, Erick and Rich sift through Microsoft’s New Commerce Experience, urge you to get cyberinsurance for anyone (including you) who doesn’t have it, and scratch their heads at scientists who taught goldfish to drive.

Tag along with Joel Zaidspiner at the 2021 ConnectWise IT Nation Connect conference as he speaks with Channel Program, DataStream Cyber Insurance, and Liongard.

On the scene and back in action at ITEX 2021, Joel Zaidspiner gets the latest from DocuWare, ELO Digital Office, EveryonePrint, and SalesChain.

Make the rounds at the fall 2021 Channel Partners Conference & Expo with our own Joel Zaidspiner, as he catches up with IT By Design, SaaSMAX, SkyAMP, and Venn.

Live from Miami, Joel Zaidspiner brings you the latest from Cybereason, Kaseya, and Virtuozzo.

Join Joel Zaidspiner as he checks in from Kaseya’s latest Connect IT event with Addigy, Blackpoint Cyber, Invysta Technology Group, Joe’s Datacenter, and PC Matic

This Expert Guide highlights some emerging opportunities, such as developing edge computing solutions, becoming a Power BI expert, offering managed print for the hybrid workplace, and providing location-based IoT services. In addition, a cloud and managed services provider shares how he disruption-proofs his business by keeping an eye toward the future.

These days it’s not a matter of if you’ll be targeted in a phishing attack but when. The pandemic has changed the security dynamic, with more employees working from home, expanding the attack surface for threat actors.A “defense in depth” security posture utilizing DNS and endpoint detection, antivirus software, and a sound backup strategy can give you confidence that you’re prepared to withstand even successful phishing attacks.

Simply complete the form below to download the full whitepaper.

Watch as Dennis Crupi, executive director of marketing at Ingram Micro, talks about how a partnership with GlassHive (formerly Honey CRM) brings simplicity, scalability, automation, and visibility to sales and marketing for IT partners everywhere.

Use this detailed how-to guide from CompTIA to plan and execute your company’s diversity and inclusion efforts.

In this issue: Edge Computing | The 20 Marches Toward a Billion | Maximizing Social Media | Managing Security Vendor Sprawl | Cloud Scoping | Location-Based IoT Services |

Not eager to work in the office again? We know something that might change your mind. We also know that you’ll enjoy listening in as Matt, Rich, and guest host Nancy Sabino, of Synetek Solutions, discuss Nerdio’s new Azure Virtual Desktop continuity features, why AWS users probably wish they had something like that this week, new SD-WAN and SASE services from Aryaka and Aruba, and new email security plans from Barracuda.

Erick and Rich discuss Nerdio’s new availability features for Azure Virtual Desktop, encourage you to get started now on your sales plan for 2022, and marvel at the big, BIG dollars to be won in Saudi Arabia’s camel beauty contest.

Bring your own…pitchfork? Poodle? Pompadour? You’ll just have to listen to this week’s show to find out. Luckily for you, you’ll also hear Matt, Rich, and returning guest host Rory Sanchez, of True Digital Security, discuss the new stand-alone small business edition of Microsoft Teams, Poly’s desk phone trade-in program, research from Auvik revealing the future of SMB networking, and evidence from Sophos and Trend Micro that security vendors are all-in on cloud.

This week, Erick and Rich discuss the SMB network of tomorrow, per research from Auvik, doing a little pre-holiday tax planning with your financial advisor, and an internet gaming platform that briefly accepted bets on a soccer match completed the day before.

Don’t miss a moment of Manuel Palachuk’s must-see presentation from our November 16th SMB Forum event on the seven top predictors of managed services success.

Erick and Rich have a lot to be thankful for this year, including artificial intelligence and hand sanitizer, which they discuss on this holiday week episode along with a neuroengineer’s recent efforts to teach rats to play Doom.

A step-by-step guide to reselling for VARs and MSPs

TD SYNNEX presents this guide full of information, tips, and resources to help partners navigate the valuable resources at your disposal from the SYNNEX Microsoft Surface team. Instructional topics include how to be more profitable, how to help customers save, how to build your practice, and more!

Simply complete the form below to download the full guide.

If you’re into tube steak and sports, this is the episode for you. You’ll like it if you’re just into managed services too, because Matt, Rich, and returning guest host Scott Beck, of BeckTek, have plenty to say about the new billing reconciliation solution from Gradient MSP, the new digital maturity scoring and data asset management offerings from ScalePad, and the addition of endpoints to Liongard’s “unified visibility” platform.

Rich and Erick discuss Gradient MSP’s new billing reconciliation tool and long-term strategy, urge you to unplug (like, really) during your Thanksgiving break, and finger the unlikely culprit responsible for damaging a U.K. family’s car.

In this issue: Service Manager Success Secrets | Capitalizing on New Distribution | Power BI Pro Tips | Zero-Trust IoT | IT Sabotage in MSP Industry | Pros/Cons of POS Financing

Ready to automate and accelerate as-a-service solutions? Well then, gentlemen (and ladies), you know what to do. So does Ingram Micro, as Matt and Rich discuss with co-host Seana Fippin, of MSP Red Box Business Solutions, who also chimes in on the new platform and RMM solution ConnectWise introduced this week, OpenText buying Zix, and how to hold effective virtual meetings at a hybrid workplace.

Erick and Rich discuss the new platform and RMM solution from ConnectWise, the wisdom of identifying your worst customers now so you can fire them come January, and the latest oddball limited edition holiday offers from America’s fast-food restaurants.

This Expert Guide offers some helpful advice on incident response management, how to expand your security offerings by partnering with security providers, and what you should know about zero trust. It also provides some tips for protecting customers against phishing attacks and deep fakes, and highlights some common mistakes to avoid in your own practice.