Erick and Rich discuss Kaseya’s revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.

You know what they say in New Hampshire. Live free or die! Or maybe try the skiing and visit the beaches instead. It’s a lovely place. But before you go, please join Matt, Rich, and returning guest host Randolph Carnegie, of Ken-Kor Consulting, as they discuss Augmentt’s new security alerting functionality, the latest winner of the Cecilia Galvin Scholarship, and the results of this year’s Readers’ Choice Awards—live from CompTIA’s ChannelCon event!

In the shadow of the Statue of Liberty, Joel Zaidspiner catches up with ChatGenie, HacWare, Rewst, and event host IT By Design.

There are stranger things than this week’s ChannelPro Weekly episode, but little else as fun or informative. Joined by security expert and returning guest host Angela Hogaboom, the Cloud Chick herself, Matt and Rich discuss the new Surface for Business hardware at D&H, the new intrusion prevention and container security options from Trend Micro, and the new industry trend data from ConnectWise’s Service Leadership unit.

Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.

In this issue: Microsoft Windows 365 | Business Notebooks | Online IT Marketplaces | Reverse Mentoring | Permissions Hygiene | Compliance and IoT |

This expert guide from ChannelPro includes tips for protecting the newest endpoint, Microsoft 365; a report on the rise of alternative backup strategies; a breakdown of the Internet of Things storage issues; and some predictions on storage, cloud, and other markets.

Seems like you can’t trust anyone these days, and ESPECIALLY not zoos, where the “animals” always seem to be “napping.” Really burns us up.

Erick and Rich discuss Microsoft’s cautious messaging during its Inspire partner conference, how to prevent your best techs from leaving for another employer, and the dubious opportunity now available in Cincinnati to smell a corpse flower in full bloom.

Microsoft Windows Servers have been the fundamental basis of small and large business networks since the early 2000s. Whether you are running an in-house Exchange Server, Remote Desktop Server, File Server, Remote Management and Monitoring Server, or a Custom Application Server, you expose the server itself and your business to the risks of a vulnerability being exploited by attackers. In this guide, learn the top tips and best practices to help you better protect your business and how to harden your Windows Servers securely.

If you love ice cream as much as we love ice cream it won’t surprise you that ice cream loves ice cream too.

Erick and Rich discuss N-able’s new solution bundle for emerging MSPs, the awesome employee training tool you already have but don’t use (hint: it’s LinkedIn), and a guy who loves pizza SO much he nearly climbed into an oven to get some.

This information sheet provides an overview of how Webroot MDR powered by Blackpoint disrupts the hacker timeline.

Why does so much nautical terminology sound vaguely naughty? While we ponder that vital topic, please enjoy this week’s ChannelPro Weekly, in which Matt, Rich, and guest host/MSP consultant extraordinaire Manuel Palachuk, of Manuel Palachuk International, discuss N-able buying a cloud management vendor, Augmentt offering free cloud management tools, and Acronis integrating with Splashtop.

Happy (belated) 4th! Erick and Rich mark the occasion by discussing why N-able bought a cloud management vendor, why now’s a good time to focus on the bottom line as well as revenue, and why there’s something fishy about a 95-0 soccer score.

Listen along with Joel Zaidspiner as he learns what’s new from Cyrisma, Premier BPO, Red Sentry, and Redstor.

Cisco channel executive Jason Gallo discusses the issues that have limited Black participation in the technology industry, and what all of us can do about it.

How about that Sven? You do know Sven, right? Everybody knows Sven! Especially Matt, Rich, and their returning guest host for this special episode of ChannelPro Weekly sponsored by Exclusive Networks, Chris Ploessel of RedNight Consulting.

Heads up! There’s a new ChannelPro Weekly coming at you featuring Matt, Rich, guest host Vince Tinnirello of Anchor Network Solutions, and ChannelPro Managing editor Colleen Frye. They’ve all got lots to say about Hewlett Packard Enterprise’s new solution-as-a-service partner program, Dell’s strong but somewhat slower PC sales, documentation pro tips, and the 2022 summer edition of the ChannelPro Book Club.

Erick and Rich discuss HPE’s new as-a-service partner program, the many ways to motivate client and employee behavior, and the world’s first, and we hope only, zero-star hotel.

The ever-wandering Joel Zaidspiner speaks with Evo Security, JumpCloud, and TitanHQ.

In this issue: Getting Sticky With IT | Documentation Pro Tips | ChannelPro Book Club | Coping with Inflation | Smart Printing | Security Validation |

Discover why SMBs inside and outside IT so often struggle to attract and retain LGBTQ employees, and the simple steps you can take to avoid falling into that trap.

Fear not, channel pros. Matt and Rich will protect you from nosey little talking paper clip icons. And with help from returning guest host Angel Rojas, of DataCorps Technology Solutions, they’ll also discuss Kaseya closing its acquisition of Datto, the new, possibly breakthrough RMM solution Kaseya says it has coming later this year, and the new AI-powered recommendation engine Kaseya just launched that they swear isn’t Clippy.

Join Erick and Rich as they discuss the potentially game-changing RMM system Kaseya has coming, how to handle a sales prospect who says “we’ve got a guy,” and just how big the biggest freshwater fish ever caught turns out to be.