See the harsh reality of security systems and how it impacts both consumers and police.

In this eBook, Axcient builds on ransomware survival stories to help MSPs everywhere. These real-life insights from the front lines are being shared to help other MSPs avoid the potentially fatal consequences of any cyberattack – let alone one of mass scale.

Read our complete 2023 State of the Channel Report to find out why so many MSPs, VARs, and IT solution providers are generally optimistic about their prospects for 2023.

Can it be true? After 16 wonderful years, Rich is stepping down from his day-to-day duties at ChannelPro, and therefore as co-host of this podcast. To mark the occasion, Matt and Rich invite their colleagues Michael Siggins, Colleen Frye, and Joel Zaidspiner to tell you exactly what they REALLY think of Rich, not to mention the many ways he’s impacted ChannelPro. You’ll also learn a little about what the future holds for him and this show. Nothing but seeds of goodness for all concerned!

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There’s just no stopping that guy, is there? Sigh.

In this wide-ranging interview just weeks away from her annual IT Sales and Marketing Boot Camp, TMT’s CEO and sales and marketing maven Robin Robins says security, compliance, and going after better-quality clients are among the hot growth opportunities for MSPs.

This exclusive guide walks IT solution providers through the latest threat vectors facing SMB customers, the complexity of cloud security, and concerns around 5G. It also includes a look at NIST guidelines for the Internet of Things. 

Juicers easily squeeze out every last drop for your breakfast OJ. Unfortunately, there’s no machine for squeezing out every last drop of margin from your solutions, but you’ll get some sound ideas on how to do just that when you hear Matt, Colleen Frye, and Reilly Scull of Macktez discuss JumpCloud’s solution for identity transformation and tackle what it takes to build an MRR service around smart home sensors.

In this issue: 2023 State of the Channel | Inside an MSP Acquisition | Securing Multicloud | Smart Home Sensors | Today’s Sales Imperative

Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.

At the recent NerdioCon 2023 user conference, Joel Zaidspiner gets the scoop from Liquidware, eG Innovations, Pia, Quickpass, and SOCSoter.

Covering the first ASCII Edge MSP event of 2023, ChannelPro’s Joel Zaidspiner chats with Snapcom, Liebraescva, and Hunter Artemis.

Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.

How To Find the Right Endpoint Detection and Response (EDR) Solution for Your Business.

Keeping up with cybersecurity is hard. Advising non-technical owners of SMBs is even harder. To help ease this burden, we gathered our top security experts, sales reps, and marketers to create this channel focused sales guide. Inside, you’ll find simple explanations, pros and cons, and pitch strategies for the key layers of an SMB focused cybersecurity stack.

If you’re not behind bars when you see this, things could be worse. But things are about to get better in a hurry once you hear Matt, Rich, and guest host Henry Timm, of Phantom Technology Solutions, discuss two new enterprise-grade firewalls that Sophos says could be right for SMBs too, why Mac management is a profit-booster many MSPs ignore, and ChannelPro‘s Vendors on the Vanguard list for 2023.

Live from sunny Florida, Joel Zaidspiner checks in with ACI Learning, Critical Insight, InsightPRM, and RingLogix.

Erick and Rich discuss two profitable opportunities many channel pros are missing out on, why upgrading the swag you give employees can deliver big ROI, and an IT company in India that’s pushing its staff—hard—to work less versus more.

Check out the February 2023 issue of ChannelPro featuring Vendors on the Vanguard, Microsoft Cloud Partner Program, Cloud Computing Cost Control, 2023 Peer of the Year, Inclusive Leadership, 21st Century Storage and more!

Oh, Florida Man. Will you ever cease to amuse us with your zany antics? Actually, we know two Florida men who you’re wise to take seriously. One is Matt Rose, co-founder and director of technology services at Tech Rage IT, who joins Matt and Rich this week to talk about ConnectWise’s AI-based automated scripting tool, Kaseya’s forecast for the year ahead, and why cyber liability just might be your new best friend.

Erick and Rich discuss how to spot and avoid burnout, why managing expectations is the key to eliminating costly surprises during customer onboarding, and a pesky woodpecker who deposited 700 lbs. of acorns inside a California homeowner’s walls.

Erick and Rich discuss why ConnectWise’s new ChatGPT-based automation technology is important, the right and wrong ways to think about MSP valuations, and a 6-year-old who ordered $1,000 of food on Grubhub from his dad’s phone.

We asked ChatGPT to suggest a show title inspired by Dr. Seuss, and this is what it came up with.

Erick and Rich explain why Kaseya’s new partner program offers encouraging news for Datto partners, why pumping up your LinkedIn profile will help you win business, and why six doctors in Australia ate Lego heads for science.

This year’s nominees shared actionable advice on topics such as hiring and employee retention, goal setting, business reinvention, and more.