Greenville, S.C. – August 25, 2020 – SYNNEX Corporation, a leading business process services company, today announced its agreement with Five9 Inc. to provide cloud-based contact center services to the North American IT channel. SYNNEX now acts as a Master Agent for Five9 as the two companies address the convergence occurring within the channel partner ecosystem around Contact Center as a Service (CCaaS) and the need for intelligent, cloud-based offerings.
“We are pleased to extend our relationship with the team at Five9 to further support our mutual partners and their clients’ migration to cloud-based CCaaS offerings,” said TJ Trojan, Senior Vice President, Product Management, North America, SYNNEX Corporation. “This strategic agreement widens our offering beyond the ability to leverage Five9’s innovative CCaaS solutions and provides truly differentiated value by extending service and support with SYNNEX GoldSeal.”
SYNNEX is offering GoldSeal to further support Five9, which enables resellers to provide seamless and rapid enablement support as they migrate end-users to cloud offerings. End-users can take advantage of SYNNEX’ premier support offerings including 24/7/365 technical support, next day business replacement of covered equipment, unlimited training, and a 24-hour video test facility.
“As this market continues to converge, it’s critical that we work with value-added distributors like SYNNEX to help resellers establish and grow their offerings,” said Andy Dignan, Global Partner, Services and International Sales, Five9. “We anticipate SYNNEX being a major growth engine for Five9 and our mutual partners in 2020 within this important market segment.”
To learn more about Five9 through SYNNEX Corporation, email UcaaS@synnex.com. For more information about SYNNEX, visit synnexcorp.com.
About SYNNEX
SYNNEX Corporation (NYSE: SNX) is a Fortune 200 corporation and a leading business process services company, providing a comprehensive range of distribution, logistics and integration services for the technology industry and providing outsourced services focused on customer engagement to a broad range of enterprises. SYNNEX distributes a broad range of information technology systems and products, and also provides systems design and integration solutions. Founded in 1980, SYNNEX Corporation operates in numerous countries throughout North and South America, Asia-Pacific and Europe. Additional information about SYNNEX may be found online at synnex.com.
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