News & Articles - Page 85

A new addition to Team GPS, the “business operating system” for MSPs that IT By Design introduced earlier this year, the new module includes tools for gauging employee sentiment and rewarding employee accomplishments.

This channel-only vendor provides VoIP services by MSPs for MSPs.

Regulations are coming to managed services, and a new grassroots organization is working to give MSPs a say in that process.

According to Chief Product Officer Jeff Bishop (pictured), the platform is meant to provide a single interface for everything technicians do. The RMM solution is designed to be a faster, more scalable successor to the vendor’s two existing RMM products.

Being aware of the predisposition characteristics and following best practices can help MSPs prepare for and mitigate this type of insider threat.

To prevent more breaches of the kind that struck IT management solutions in the last year, the company says, MSPs must embrace cyber hygiene best practices and vendors must embrace independently audited security frameworks like BSIMM.

CMMC 2.0 reduces the levels within the program from five to three, but there is still a big opportunity for MSPs.

With spear phishing looming larger on the threat landscape, channel pros must take steps to help SMBs with protective measures.

The two-day event for MSPs featured educational sessions focused on best practices, new revenue streams, and the latest industry trends.

The new functionality automatically classifies, prioritizes, and routes tickets, and can also resolve mundane tasks like password resets and onboarding new users on its own.