Topic: Managed Services - Page 31
Future of Customer Service: Will AI Take Over?
As customers push for faster, better service, many MSPs are thinking about incorporating AI in some capacity to up the ante.
Selling Cybersecurity: How MSPs Can Become Crucial Partners in Managing Risk
MSPs should try to bring an end customer into the cybersecurity fold. Here are some ways to help drive that.
Channel Career Tracker: Q1 2024
Here’s our a roundup of career changes in the IT services industry for Q1 of 2024. N2WS Announces Alon Maimoni as its new chief revenue officer (CRO) Key quote from the N2WS press release: “Alon’s track record in scaling tech organizations, along with his strategic vision and hands-on approach, align perfectly with N2WS’ mission to empower […]
3 Questions with Ingram Micro’s Sanjib Sahoo on Integrating AI into Managed Services
Ingram Micro’s EVP and chief digital officer shares some insights on how MSPs can effectively integrate artificial intelligence into their business operations.
How Can I Market Nationally Instead of Locally?
Carrie Richardson shares six points to mull over that will help you build a more effective marketing plan.
Letter from the Editor: Cybersecurity is the Cause that Binds Us
Read why we’re dedicating an entire special report to helping MSPs fight cybercrime.
Bytes of Wisdom: Why Cybersecurity Should Be a Priority for MSPs
Word to the wise from several industry leaders on cybersecurity, the rise of AI, and more.
8 Pioneering AI-based Business Ideas to Make You Rich
Discover the innovative ways entrepreneurs can leverage artificial intelligence to find success.
How Strategic Partnerships Enhance MSPs’ Cybersecurity Offerings
An inside look at what makes successful collaborations and how they boost cyber defense.
New Disaster Recovery Masterclass Helps MSPs Work Smarter and More Secure
Free 60-minute interactive online session focuses on preparing MSPs to be disaster-ready.