Archive for Karen D. Schwartz - Page 2
The QBR is Not Dead: 3 Steps to Strategic, Value-driven Business Reviews
December 18, 2023 | Karen D. Schwartz
Reinvent service reviews around mutual planning and success by following these best practices recommended by top MSPs.
Why AI is a Powerful – But Flawed – Recruitment Tool for Diverse Candidates
October 30, 2023 | Karen D. Schwartz
AI tools can avoid biases or perpetuate them, depending on who is training them. Human discernment is still crucial for DEI initiatives.