MSP Technology News Headlines
Kaseya’ Spring 2025 updates leads the headlines for this week, but there’s also a lot of interesting technology news from all over the industry. From cybersecurity to career growth to partner program enhancements, you’ll want to stay in the know. Ready for a quick rundown of this week’s MSP news and partner program updates? Scroll on down!
Kaseya Unveils Spring 2025 Innovations, Showcasing AI-Driven Innovations Across IT Management and Cybersecurity
Kaseya has announced its Spring 2025 release with new features that equips MSPs and internal IT teams with new capabilities to automate workflows, enhance the end-user experience, and strengthen security posture ahead of Kaseya Connect.
Highlights from the press release include:
- Automated SOP Creation (IT Glue): Cooper Copilot now generates step-by-step SOPs in real-time, streamlining documentation and reducing manual effort.
- Self-Service Billing Control (KaseyaOne): Customers can now manage payment methods and autopay preferences directly, gaining full visibility and control of their subscriptions.
- One-Click DR Cleanup (Datto BCDR): Instantly clear active recovery resources in Datto Cloud to optimize infrastructure and boost restore performance.
- Secure, Seamless Network Access (Datto Networking + Datto RMM): SafeCheck enables quick, multifactor-authenticated endpoint access without enterprise-level complexity.
- Multilingual AI Support (BMS and Vorex): Cooper Copilot auto-detects user language preferences, enabling natural, fluent communication across global teams.
- Version-Specific File Restore (Datto Endpoint Backup): Restore exactly the file version you need, faster—thanks to a streamlined multi-version restore experience.
ESET helps MSPs by integrating with the Kaseya VSA X RMM solution
MSP admins will find their workloads simpler, due to less time spent managing multiple solutions, giving them more space for their daily tasks.
Key quote from the press release:
“We’ve been working with MSPs for a very long time, and ESET is a favorite vendor among thousands of MSPs across the world. With the features provided through our new integration with Kaseya VSA X software, MSP administrators will unlock extensive benefits, such as simpler workflows, easier monitoring, as well as enhanced time savings. We know what MSPs need, and with this integration, we are directly addressing multiple pain points to make their businesses more efficient.” —Rob Jones, global channel business developer, ESET
ESET has also announced an integration with Wazuh >>
SnapLogic Ushers in the Era of Infinite AI Workforce for the Agentic Enterprise with AgentCreator 3.0
Generative integration leader brings the next evolution of AI-driven automation with new Prompt Composer and Agent Visualizer tools
Key quote from the press release:
“We are ushering in the third wave of AI, moving beyond narrow AI tools to autonomous agents that reason, take action, and continuously improve. AgentCreator 3.0 is the breakthrough enterprises have been waiting for—a no-code, trustworthy, and scalable solution designed for real business impact.” —Jeremiah Stone, CTO, SnapLogic
Beachhead Solutions Launches ComplianceEZ, Giving MSPs On-Demand Compliance Proof for 68 Cybersecurity Controls
Built into BeachheadSecure for MSPs, ComplianceEZ is the only tool that documents 68 separate controls—satisfying 800 cross-mandate compliance requirements—from a single SaaS platform
Key quote from the press release:
“With regulatory enforcement intensifying across nearly all industries, MSPs need thorough and easy-to-use tools to ensure their clients are not just compliant, but can prove it at a moment’s notice. It’s no longer a question of if your clients will be audited, and achieving compliance for your clients means knowing you’re ticking the right boxes. ComplianceEZ is designed to be that essential tool in an MSP’s arsenal, allowing them to add significant value to their service offerings and differentiate themselves in a competitive market” —Cam Roberson, VP, channel, Beachhead Solutions
A Smart Leap in Productivity: Laserfiche AI Powers Next-Generation ECM Tools
The company unveiled Smart Chat, Smart Fields and updates to Laserfiche 12 at Empower 2025.
Key quote from the press release:
“Laserfiche is focused on the solutions that drive breakthroughs in productivity. With generative AI and content management, Laserfiche is enabling the deployment of AI at scale. This combination of your organization’s people, your organization’s data and AI will further free up time and amplify your ability to innovate.” —Michael Allen, CTO, Laserfiche
Cyware Adds Compromised Credential Management to Threat Intel Packaged Solution
New offering eliminates deployment complexity and accelerates time-to-value, boosted by AI-assisted threat investigation
Key quote from the press release:
“With growing threat volumes and shifting attack techniques, threat intelligence teams increasingly face significant challenges in establishing and maintaining a fully operational program. We built the Intel Packaged Solution to remove those roadblocks, providing organizations with an instantly deployable, pre-integrated CTI program that delivers immediate value through faster and more accurate threat enrichment and more timely response to specific threat activity.” —Sachin Jade, chief product officer, Cyware
Blumira Deepens Commitment to MSP Channel with Comprehensive Program Enhancements
Leading cybersecurity provider delivers new tools, resources and growth opportunities to MSPs
Key quote from the press release:
“Having started in the backroom of an MSP, we understand the unique challenges our partners face in balancing exceptional service delivery with profitability. Our enhanced program reflects our commitment to empowering MSPs with the tools, resources and support they need to succeed in today’s competitive landscape.” —Matt Warner, CEO and co-founder, Blumira
Torq Acquires Stealth AI Startup and Adds Advanced Multi-Agent RAG Capabilities to New Torq HyperSOC-2o
Torq Drives the Future of Autonomous SOC With Torq HyperSOC-2o Featuring a Comprehensive OmniAgent That Identifies, Prioritizes, and Remediates All Organizational Cybersecurity Threats
Torq HyperSOC-2o will include the following AI agents, according to the press release:
- Investigation Agent—Deep search investigations save time by uncovering hidden patterns across disparate data sources and tools, performing detailed root cause analysis, and accurately assessing threat impact to help SOC teams prioritize responses effectively.
- Case Management Agent—Delivers faster access to real-time and historical data, more accurate threat identification through tailored analysis, intelligent re-classification of threat priority based on the latest information and historical actions taken, and streamlined decision-making by eliminating irrelevant noise.
- Runbook Agent—Enables highly-customized autonomous orchestration of threat investigations based on institutional knowledge and applies enterprise-grade guardrails when executing containment measures for threats.
- Remediation Agent–Allows highly-customized, organization-specific remediation actions to be taken autonomously within completely-orchestrated or human-in-the-loop configurations. This enables organizations for the first time to identify and triage threats with AI Agents, while also driving resolution KPIs (MTTRs) with agentic technology.
New Relic Enhances Partner Program and Unlocks Agentic AI for the Enterprise with Open Partnership Ecosystem
Updated New Relic Partner Program features new incentives, resources, certifications, and paths to customer acquisition and profitability for partners
Key quote from the press release:
“Our open partner ecosystem has been instrumental in fueling innovations and growth of the New Relic Intelligent Observability Platform. As we continue our growth trajectory and fine-tune our platform for today’s IT environment, we know we cannot do it without our partners. That is why we’ve renewed our investment in the people, tools, and systems, making partnering with New Relic even more rewarding.” —Ashan Willy, CEO, New Relic
The Sophos Annual Threat Report: Cybercrime on Main Street 2025
Many of the criminal threats we covered in that report remained a major menace in 2024, including ransomware–which remains a primary existential cyber threat to small and midsized organizations.
Key info from the report:
“Ransomware cases accounted for 70 percent of Sophos Incident Response cases for small business customers in 2024—and over 90 percent for midsized organizations (from 500 to 5000 employees). Ransomware and data theft attempts accounted for nearly 30 percent of all Sophos Managed Detection and Response (MDR) tracked incidents (in which malicious activity of any sort was detected) for small and midsized businesses.
While ransomware attacks overall have declined slightly year over year, the cost of those attacks overall has risen, based on data from Sophos’ State of Ransomware report. And though many of the threats observed in 2024 were familiar in form, other data-focused threats continue to grow, and new tactics and practices have emerged and evolved.”
12th Annual Edition of the BeyondTrust Microsoft Vulnerabilities Report Reveals Record-Breaking Year for Microsoft Vulnerabilities
Elevation of Privilege (EoP) and Remote Code Execution (RCE)—primary goals of any threat actor looking to exploit a system—continue to dominate the vulnerability categories.
Key findings from the 2025 report include:
- A total of 1,360 Microsoft vulnerabilities were reported in 2024, marking an all-time high and an 11% increase over the previous record of 1,292 in 2022.
- Elevation of Privilege (EoP) vulnerabilities comprised 40% (554) of all reported vulnerabilities.
- Security Feature Bypass vulnerabilities surged by 60%, increasing from 56 in 2023 to 90 in 2024, increasing the pressure to reduce software vulnerabilities at the design stage through secure coding and threat modeling.
- Critical vulnerabilities across the Microsoft ecosystem continued to decline overall in 2024.
- Microsoft Edge vulnerabilities increased by 17% to 292 total vulnerabilities, including 9 critical vulnerabilities in 2024, compared to zero in 2022.
New Docusign Partner Program to Drive Business Success in the Era of Intelligent Agreement Management
Redesigned with specializations and tracks to accelerate partner growth and customer value
Key changes from the press release include:
- A new emphasis on expertise: New specializations help partners stand out for their technical proficiency:
- Three clear partner tracks, each with exclusive benefits:
- Build: Extend the IAM platform with custom integrations that enhance customer value.
- Sell: Help customers adopt IAM and CLM solutions through strategic, consultative engagement.
- Service: Deliver successful, expert-led deployments of Docusign IAM and CLM solutions.
- New upskilling capabilities: Partners can access comprehensive training through Docusign University, including new IAM accreditations and certifications.
Oasis Security Launches Channel Program to Accelerate Growth and Make Non-Human Identity Management Mainstream
Oasis Security announces a strategic reseller partnership with GuidePoint Security as the company builds its partner network in North America
Key quote from the press release:
“We are committed to a channel strategy that focuses on win-win-win outcomes, where all parties – including vendors, partners, and customers – benefit and thrive together. We are thrilled to officially launch the Oasis Security Channel Program, and look forward to continued growth opportunities for Oasis and our partners as we prioritize a channel-first model built on trust, collaboration, and mutual growth.” —Sam Hahm, channel and alliances leader Americas, Oasis Security
Radiant Security Unveils the First Adaptive AI SOC Platform, Enabling Analysts to Rapidly Detect and Respond to 100% of All Threats
Redefining The Future of the SOC with End-to-End Automation and Log Management, Backed by Predictable Pricing
Key quote from the press release:
“This launch comes at a time when the industry needs real AI outcomes – not more detections, AI bolt-ons and noise. The one thing we kept hearing from our customers was the need for complete alert coverage. So, rather than pre-training our AI engine to support more use cases, we designed it to train itself. It dynamically researches every alert it receives, triages, and investigates as a top analyst would, adapting to the environment to achieve the most accurate results.” —Shahar Ben-Hador, CEO and co-founder, Radiant Security
Stellar Cyber Unveils Infinity Global MSSP Partner Program to Transform Managed Security Services and Supercharge Growth
Stellar Cyber Managed Security Service Provider partners accelerate revenue and reduce costs while elevating differentiation and competitiveness
Key quote from the press release:
“Stellar Cyber is already the security operations platform of choice for 33% of the Top 250 MSSPs globally. The launch of the Infinity MSSP Partner Program exemplifies our partner-first, ‘better together’ approach to extending our global partner ecosystem. The Infinity MSSP Partner Program delivers truly unique resources, services and benefits to this strategic partner community.” —Jim O’Hara, chief revenue officer, Stellar Cyber
