News and Partner Program Updates
Ready for a quick rundown of this week’s MSP news and partner program updates? Scroll on down!
NetSuite Extends AI Capabilities to Help Organizations Further Improve Efficiency
New generative AI capabilities and AI agents in NetSuite expand customization capabilities, improve AI-assisted workflows, and help customers maximize the value of the suite
Key info from the news release:
“We’ve embedded AI at the core of the suite and are now adding more generative AI capabilities and AI agents at no additional cost. The latest AI innovations in NetSuite will advise and assist our customers and help them boost productivity, increase profits, and optimize their business for success.” – Evan Goldberg, founder and executive vice president, Oracle NetSuite
Cynet Security Announces Jason Magee as Chief Executive Officer
Magee, formerly CEO of ConnectWise, succeeds Cynet Founder and former CEO Eyal Gruner, who will join Cynet’s Board of Directors
Key quote from the news release:
“There is no greater honor than to lead a company whose purpose is protection. I am truly excited to join Cynet as CEO at a pivotal moment in the company’s success story. Eyal has built an incredible business based on innovation and trust, and we have a strong team in place to build on that legacy. ” – Jason Magee, CEO, Cynet
Jabra Launches the PanaCast 40 VBS, the First 180° Android-Powered Video Bar Designed for Small Rooms
Jabra extends its premium collaboration portfolio with PanaCast 40 VBS (Video Bar System), the only small room Android-bar that captures the entire room with 180° field of view
Key features from the news release:
- Full-room coverage – 180° field-of-view with dual cameras and 4x digital zoom
- Superior audio – 1 speaker and 6 microphones, enhanced by intelligent audio algorithms for crystal-clear sound and voice pickup
- Streamlined setup – New packaging enables provisioning without removing the product from the box
- Consistent experience – Shared touch controller and stand with the PanaCast 50 VBS medium room solution for seamless integration across spaces
- Effortless installation – Simplified cable routing and protection for easy, clean setup
Sophos Completes Secureworks Acquisition
Sophos is Now the Leading Pure-Play Cybersecurity Provider of MDR Services
Key quote from the news release:
“With the integration of Secureworks, our expanded services and product portfolio will provide even stronger end-to-end security solutions that will include identity threat detection and response (ITDR), next-gen SIEM and managed risk, all in a single open platform.” – Joe Levy, CEO, Sophos
Ontinue Expands Managed Security Services to Secure Growing IoT/OT Attack Surface
Ontinue IoT Security Service Strengthens Security Postures with Unified IT and OT Protection
Key benefits from the news release:
- Accelerate IoT/OT Security Maturity: Organizations with limited or no visibility and control over their IoT and OT assets can get immediate protection that includes 24/7 monitoring, investigation, and containment. Whether responding to a board mandate or attempting to comply with IoT/OT audits, CISOs and their teams can quickly and easily ramp their IoT and OT environment security maturity.
- Real-time Asset Management: Maintain an up-to-date inventory of network-connected devices using Microsoft Defender for IoT’s passive network sensor. Identify unmanaged devices and access detailed information like manufacturer, serial number, and firmware.
- 24/7 Threat Detection and Incident Management: Ontinue’s holistic approach investigates every incident within the broader context of your environment. Tailored rules of engagement, escalation processes, and Microsoft Teams-based collaboration enable automated investigation and response while ensuring that incidents are escalated and communicated to the right people in your team for approvals, feedback, and guidance without inconvenience.
- Security Expertise on Demand: Access real-time response recommendations and IoT/OT expertise from Ontinue’s Cyber Defenders. With ION Engage, connect via Microsoft Teams for immediate assistance.
GoTo Introduces New MDM and RMM Capabilities and Ecosystem Integrations for LogMeIn Resolve to Deliver Greater Value for MSPs
New LogMeIn Resolve updates reaffirm company’s commitment to delivering greater value to customers and simplifying business operations
Key benefits from the news release:
- Mobile Device Management (MDM) for MSPs – Easily secure company data and assets, manage applications, and automate device setup across iOS, Mac, Android, and Windows platforms with a multi-tenant infrastructure designed specifically for MSPs.
- Enhanced Remote Monitoring & Management (RMM) Tenancy – Streamline management of multiple clients in a single RMM solution with expanded tenant-controlled technician permissions to bolster security and enable customer-specific policy settings.
- Pax8 Marketplace Partnership – LogMeIn Resolve is now available on the Pax8 Marketplace, streamlining purchasing and billing for the more than 35,000 MSPs on the platform.
- Future Ecosystem Expansion – A new integration with Microsoft Intune and an enhanced Connectwise PSA integration will drive significant efficiency gains, while upcoming partnerships with security solutions will unlock new revenue streams for MSPs.
Lexmark’s Expanded 9-Series and Centralized AI-Powered Cloud Solutions Help Partners Enhance Profitability
New A3 models extend printer and MFP portfolio’s range of price points, speeds and more – with reliability and easy serviceability in mind for partners
Key quote from the news release:
“Offering reliable, fast-to-fix, easy-to-maintain devices is our goal to help Lexmark partners enhance profitability. Keeping in mind human behavior, we designed these devices to focus on delivering the best possible experience for not only the end user, but also the installer and servicer” – Chris White, director of global product portfolio, Lexmark
ConnectWise and IT Nation Launch 2025 PitchIT Accelerator Program Fueling Startup Innovation: Applications Open Now
Startups to showcase solutions that integrate with the ConnectWise platform at IT Nation Connect 2025 and compete for $70,000 grand prize
Key quote from the news release:
“We’re thrilled to see the PitchIT program continue to reach new heights, with more global applicants and an increasingly competitive contest every year. This program isn’t just about growth. It’s about innovation that truly transforms the MSP community. By working closely with participants, ConnectWise and IT Nation provide the tools, resources, and expert support they need to create game-changing solutions that allow our partners to grow. We’re proud to play a role in their journey and can’t wait to see the impact this year’s participants are bound to make!” – Sean Lardo, VP of communities, IT Nation
There is no cost associated with applying and no cost if accepted. ConnectWise is awarding $100,000 in grant award money to the top 2 finishers ($70,000 for 1st place, $30,000 for 2nd). Interested participants can submit their applications online until April 30.
SolarWinds Unveils New Features in 2025 Partner Program
Latest advancements designed for accelerated partner growth and elevated experiences in 2025
Key quote from the news release:
“At SolarWinds, we are dedicated to creating lasting value for partners through collaboration, shared growth, and a unified vision,” said Andre Cuenin, Chief Revenue Officer at SolarWinds. “This year’s Partner Program theme, ‘Elevating Together,’ aims to empower partners to adapt to emerging technologies and evolving customer demands, focusing on channel success, growth, profitability, and exceptional customer satisfaction for a resilient and innovative future.” – Andre Cuenin, chief revenue officer, SolarWinds
CyberArk and SentinelOne Team Up to Enable Step Change in Endpoint and Identity Security
Mutual customers will benefit from boosted endpoint threat detection and response capabilities
Key quote from the news release:
“SentinelOne recognizes that cybersecurity is a team sport. Our integration with CyberArk brings together two market leaders in endpoint security and identity protection and empowers customers to reduce the risk of privileged identity attacks in an open, flexible way.” – Melissa K. Smith, vice president, strategic technology partnerships and initiatives, SentinelOne
MSP360 RMM Platform Introduces Smart Alert Profiles, Enabling Automated Issue Resolution
RMM 2.2, bringing impactful updates to its remote monitoring and management solution, MSP360 RMM
Key quote from the blog post:
“This is a transformative moment for MSP360 RMM. We’ve evolved from passive monitoring to proactive incident response, fundamentally changing how our platform handles system alerts. For IT teams, this means automated remediation capabilities that streamline their operations — a significant advancement in how our platform serves our customers.” – Brian Helwig, CEO, MSP360
Pure Storage Revamps Reseller Partner Program
Updated program enhances growth opportunities for partners, enabling them to accelerate customers’ transition to the Pure Storage Platform
Key quote from the blog post:
“Pure Storage is deeply committed to driving shared success with its partners, and we are excited to deliver a reimagined program experience that positions partners for exponential growth. Partners recognize the unrivaled value in leading with the Pure Storage Platform to solve customers’ most challenging data storage use cases and guiding their imperative to build and operate responsibly for a sustainable future.” – Amy Fowler, general manager, commercial, Pure Storage
ThreatMate Secures $3.2M Seed Round
Led by Top Down Ventures to Redefine Attack Surface Management for MSPs
Key quote from the blog post:
“ThreatMate is tackling one of the most pressing challenges in cybersecurity today: giving MSPs the tools to manage and secure their customers’ rapidly expanding attack surfaces. Their approach combines AI, machine learning, and automation into a seamless platform that MSPs can operationalize immediately.” – Chris Day, founding partner, Top Down Ventures
Arctic Wolf and BlackBerry Announce Closing of Acquisition for Cylance
The two companies entered into a definitive agreement on December 15, 2024.
Key quote from the blog post:
“Today, the launch of Aurora Endpoint Security represents a transformative step in how organizations adopt endpoint protection. By integrating Cylance’s advanced AI-driven capabilities into the Aurora Platform, and combined with the expertise of one of the world’s largest commercial security operations centers (SOCs), Arctic Wolf’s Aurora Endpoint Security offerings help organizations reduce risk exposure with better prevention and threat detection, eliminate alert fatigue and false positives, and build stronger, more resilient defenses.” – Nick Schneider, president and chief executive officer, Arctic Wolf
Thales and Imperva Launches Aligned Global Partner Programmes: Accelerate Partner Network
Thales has today announced the launch of aligned partner programmes designed to simplify and enable selling the Thales and Imperva portfolios across application security, data security, and identity and access management
Key quote from the news release:
“The integration of our partner programs marks a significant milestone for our global partner community. This initiative provides our partners with greater flexibility, enabling them to choose how they want to engage with Thales—whether through tailored solutions, streamlined processes, or personalized support. By uniting our partner programs, we are setting a new benchmark in the cybersecurity industry, empowering our partners to effectively address their customers’ most pressing security challenges.” – John Polly, vice president of global channel and alliances, Thales
Wildix generates record 133% net revenue retention and 31% ARR growth in 2024 as businesses embrace cloud-first UCaaS solutions
Retail and Hospitality Lead 2024 UC&C Verticals While the Americas Achieve 45% ARR Growth, Reinforcing Wildix’s Industry Authority
Key quote from the news release:
“Our 2024 results underscore the power of a focused, partner-first approach and disciplined execution. This performance reflects the trust and collaboration we’ve built with our partners globally. As we look ahead, we are well-positioned to scale our impact and help partners thrive in an increasingly dynamic market.” – Andrei Katsuba, CFO, Wildix
Rapid7 Launches New Global PACT Partner Program
Reimagined partner program unifies the Rapid7 channel ecosystem to inspire and support partner growth in 2025 and beyond
Key quote from the news release:
“Today’s PACT Program launch is the result of listening to and working collaboratively with our global partner community to best understand their business challenges and opportunities. We made this significant program update to ensure our partners were enabled and supported to drive maximum impact in line with their near and long-term business objectives. Together, we know we can provide our joint customers the most robust solutions to help them take command of their attack surface.” – Alex Page, vice president of global channel sales, Rapid7
