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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.

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333 West San Carlos Street
San Jose, California 95110
United States

WWW: acer.com

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News & Articles

October 16, 2024 | Terry Hedden

How Not to Run a ‘Lifestyle Business’ in the MSP Industry

Here’s how MSPs can escape the lifestyle business trap. You can build a thriving company with these five tips.

It’s easy to get trapped in a “lifestyle business” mode, where you end up just having a job rather than a scalable, sellable business. This often happens when you focus solely on what you enjoy — like tech or sales — while neglecting critical business functions.

However, there are several ways to avoid that trap. Here are five of those tips.

No. 1 Understand the Full Scope of Business Needs

Even if you excel at tech or sales, do not overlook essential business functions like accounting, marketing, and sales. A business needs a strong foundation in these areas to thrive beyond just your daily involvement.

No. 2 Complement Your Strengths

Surround yourself with professionals who excel in areas you’re less skilled in. Some of those include:

  • Finance: Engage a financial advisor or use specialized accounting software.
  • Marketing: Consider marketing experts or platforms that offer comprehensive strategies.
  • Sales: Leverage sales training programs or tools to boost your effectiveness.

No. 3 Leverage Industry Resources

The MSP industry offers various resources to help with business functions:

Terry Hedden of Marketopia

Terry Hedden

  • Peer Groups: Join groups to enhance profitability and business acumen.
  • Conferences: Attend events to gain insights into effective marketing and sales strategies.
  • Vendor Programs: Use vendor programs that provide business growth support and resources.

No. 4 Assess and Address Weaknesses

Regularly evaluate your business:

  • Operational Review: Are you spending more time working in the business rather than on it?
  • Skill Assessment: Are you neglecting crucial areas due to lack of interest or expertise?

No. 5 Invest in Growth

To transition from a lifestyle business to a robust, scalable operation, invest time and resources into building a competent finance, marketing, and sales team. A well-rounded approach is crucial for sustainable growth and success.

Balancing Act

Being a successful MSP CEO requires balancing service delivery with effective business management. If you find yourself struggling, it’s often a sign that you need to strengthen other areas of your business. Remember, there are ample resources and experts available to help you build a thriving, scalable business.

By focusing on these key areas, you can transform your MSP from a lifestyle business into a well-rounded enterprise capable of significant growth and success.


Terry Hedden is CEO of Marketopia.

Featured image: iStock

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