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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.

Location

333 West San Carlos Street
San Jose, California 95110
United States

WWW: acer.com

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News & Articles

April 22, 2024 |

Partner Tip of the Week: Align Partnerships with Customers to Ensure Business Needs are Met

The most profitable business arrangements are relationship-driven and not transactional. That’s the pathway to recurring revenue. By forging strategic alliances with your customers, you’re not just selling a product or service—you’re co-creating solutions tailored to their needs. The goal of every customer interaction should be to: Highlight recent successes and thank the customer for their […]

The most profitable business arrangements are relationship-driven and not transactional. That’s the pathway to recurring revenue. By forging strategic alliances with your customers, you’re not just selling a product or service—you’re co-creating solutions tailored to their needs.

The goal of every customer interaction should be to:

  • Highlight recent successes and thank the customer for their help in achieving them
  • Make the customer aware (but not scared) of upcoming challenges
  • Instill confidence in your ability to help, leveraging your best technicians, vendor partners, and other resources
  • Weigh the pros and cons of possible solutions
  • Achieve buy-in on the best solution set
  • Address questions in a patient, non-technical way

It’s all about continuous conversation, understanding what makes their operations tick, and then fine-tuning your offerings to fit like a glove.

For more great advice, visit www.achieveunite.com.


Image: iStock

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AchieveUnite
AchieveUnite helps MSPs develop the strategy, relationships, and core business skills needed to compete in today's competitive landscape.
AchieveUnite
AchieveUnite (www.achieveunite.com) is The Partnering Success Company passionately focused on helping organizations thrive through the development of trusting, dynamic partnerships. With deep experience across the channel and partner ecosystem, its proven approach to uplevel partnering expertise and effectiveness delivers strong financial return and business transformation. From strategy to execution, AchieveUnite partners with businesses across multiple industries, including Fortune 1000 clients and start-ups.

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