The tool is designed to enable Ingram Micro resellers to capture all renewal sales opportunities. The tool has been integrated with Ingram’s Reseller Services Portal.
Extended warranty and maintenance contract management services provider MaintenanceNet Inc. reached a notable milestone this week, when its Services360 Auto Quote solution reached $220 million in sales opportunities for Ingram Micro resellers.
Auto Quote is a pay-for-performance solution designed to help channel pros pursue sales opportunities. It was specifically implemented at Ingram Micro to help the distributor’s North American resellers quickly close “low dollar” service renewal opportunities and capture the service revenue opportunity available to their businesses.
All Auto Quotes are auto-generated and pre-validated with Ingram Micro’s manufacturer partners and delivered to resellers electronically, via email, 90 days in advance of service expiration. The Auto Quotes are designed to improve the ease of ordering services with Ingram Micro and can be viewed and managed through the Ingram Micro Reseller Services Portal (RSP).
Auto Quotes can also be generated to sell a new service in conjunction with an “unattached” product – that is, a product sold without a service agreement. In addition, the quotes can be translated into local languages and currencies to meet the needs of customers on a global scale.
“Our resellers continue to leverage the Reseller Services Portal to drive success across their service businesses, and with the addition of Auto Quote, we’re helping them take service quoting and ordering to the next level,” says Peter Gambino, Ingram Micro’s vice president of advanced technology/Cisco business unit. “Auto Quote takes all of the hassle out of service sales and empowers our resellers to focus on selling instead of spending time on the operational tasks that can consume their work day.”
“Because low-dollar service sales require a significant amount of attention due to their sheer volume, resellers frequently neglect, and therefore miss out, on the revenue opportunity that they represent,” says MaintenanceNet CEO Scott Herron. “Auto Quote eliminates the resources and time required for executing low-dollar contracts, offering a low-touch, no-touch solution to capture revenue that, in the past, may have been left on the table.”
Powered by MaintenanceNet’s Service360 service contract management technology, the Ingram Micro RSP is offered free of charge to Ingram Micro solution providers throughout North America. The distributor’s RSP has been in place since 2006, managing in excess of $425 million in available service contract opportunities and serving 3,700 reseller partners with more than 13,000 individual users across the U.S. and Canada.
