Network solutions provider Network Hardware Resale (NHR) has announced it is expanding its NetSure Maintenance Program, a network coverage solution designed to be an affordable alternative to Cisco SMARTnet.
The NetSure 4HR is a global, four-hour hardware replacement service that guarantees SMB customers in major cities throughout North and South America, Europe, and Asia-Pacific immediate replacement of critical networking equipment within a four-hour window. NetSure 4HR covers current generation networking equipment as well as legacy networking products no longer supported by Cisco SMARTnet.
NetSure 4HR offers:
- 24/7 global technical support by Cisco-certified network technicians.
- Access to the NetSure Portal, a web-based contract management, equipment inventory, service desk, and configuration management tool.
- Options for 24/7 network monitoring, proactive provisioning, and rapid incidence response services.
- Options for NHR Professional Services, network consulting services designed to help architect and configure networks for optimal performance.
“For IT directors looking to cut costs and avoid rigid OEM contracts without sacrificing the quality, scope, and responsiveness of their network coverage, NetSure 4HR emerges as a comprehensive solution resulting in less down-time and quicker response times than ever before,” says Network Hardware Resale president and CEO Mike Sheldon.
