Print innovator is expanding its eConcierge cloud-based supplies replenishment program SMBs. The new Xerox Replacement Cartridge program offering enables resellers to offer SMBs savings through a lower-cost, high-quality alternative to OEM cartridges.
“Not only will resellers make it easier for SMBs to replace supplies for any manufacturer’s device,” Xerox states in a press release, “eConcierge helps resellers grow revenue and margins by simplifying the hassle of order tracking.”
Resellers who buy through Xerox’s distribution partner Supplies Network can now offer the Xerox Replacement Cartridge program to their customers. Under this arrangement, resellers maintain the pricing and shipping rates established with Supplies Network, enabling them to offer Xerox eConcierge while maintaining the same profit margins.
“With these additions to Xerox eConcierge the door is wide open for resellers to take full advantage of what the program can offer their customers,” says Kurt Schmelz, Xerox’s president of North American reseller sales.
Through Xerox eConcierge, resellers help their customers save money with free lifetime service coverage on Xerox devices and on replacement cartridges for non-Xerox devices.
