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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.

Location

333 West San Carlos Street
San Jose, California 95110
United States

WWW: acer.com

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News & Articles

May 22, 2014 |

Emulex and Compuware Team Up to Improve Data Center Problem Identification and Resolution

Endace FusionConnector for Compuware APM’s Data Center Real-User Monitoring (DC RUM) solution allows operations and network teams to resolve issues using both real-time and retrospective performance analysis with packet-level detail.

Emulex Corporation and Compuware have released the Endace FusionConnector for Compuware APM’s Data Center Real-User Monitoring (DC RUM) solution. The solution automates workflows by allowing the exchange of alerts and packet-level data in real-time, providing users with end-to-end application performance and network visibility from Compuware APM’s DC RUM dashboard. In addition, the Endace Fusion Connector for Compuware APM’s DC RUM enables lossless data collection for customers migrating from a 1GbE to 10GbE-based network environment.†

“The lines separating the traditional APM and NPM markets have blurred, and the framework of these solutions are inextricably linked. Solutions for today’s high-density, highly virtualized networks require both on-demand and retrospective network data to aid in the resolution of difficult application performance issues,” says John Van Siclen, general manager of Compuware’s APM business unit. “The combination of Compuware APM’s DC RUM and Emulex EndaceProbeIntelligent Network Recorder (INR) provides the high-accuracy, highly scalable solution to ensure the availability of networked applications.”

“One of the greatest challenges when troubleshooting application performance on dense 10GbE networks is capturing and accessing relevant network data,” says Mike Riley, senior vice president and general manager of the Endace division of Emulex. “With this new Endace Fusion Connector for Compuware APM’s DC RUM, we provide real-time performance monitoring and efficient access to historical packet-level data, so when a subtle or intermittent problem occurs, customers can quickly discover the root cause. The combination of these tools in a best-of-breed AA-NPM solution for our customers will significantly speed the resolution of difficult issues, and provides our channel partners with a competitively-priced solution for their customer base.”†

The benefits to end users of the Endace Fusion Connector for Compuware APM’s DC RUM include enabling rapid collaboration between network and application teams, immediate data availability to aid troubleshooting, the ability to collect and collate data from multiple points on their network, and the availability of contextual packet-level data for post-event forensics and analysis. The Endace Fusion Connector for Compuware APM’s DC RUM is part of the Endace Fusion Ecosystem program, and is available as part of DC RUM version 12.2.

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