CloudBerry Lab, a vendor of backup and management solutions for public cloud storage services, has integrated its cloud backup solution with Autotask, a complete, cloud-based IT business management platform. The combination of Autotask with CloudBerry’s cloud backup solutions enables joint customers to automate customer management for backup services, including user lists, billing, and support tickets.
“With this integration, MSPs now have a complete, managed cloud backup solution that enables them to automate management of the service using Autotask’s cloud-based solution,” says Alexey Serkov, CTO at CloudBerry Lab. “Providers not only have the ability to fill a critical gap in their service offerings, but they can do so at a consistently high quality standard while keeping their operational costs competitive.”
With CloudBerry, end-users can back up file shares and Windows Server data directly to a cloud storage account. The backup client compresses data before it leaves the customer premises to minimize the amount of cloud storage capacity required. Additionally, CloudBerry encrypts all data with customer-controlled keys. Neither CloudBerry nor the cloud storage provider ever has access to customer data.†
CloudBerry 3.8 with Autotask integration is available now. For more information, visit http://www.cloudberrylab.com/autotask-integration.aspx.