The ChannelPro Cloud and Managed Services Online Summit, held virtually on December 2, offered attendees a full day of educational and insightful content, along with some fun, designed to bolster cloud computing best practices, boost service delivery effectiveness, and raise operational efficiency. (See it all on demand here »)
The virtual event included live, interactive sessions delivered by industry experts who provided strategies aimed at helping MSPs and IT solution providers protect their customers in the cloud, deliver stellar service, and continue to navigate the fast-changing business climate and the ongoing impact of COVID-19. In addition, attendees participated in a game-show style contest, heard ChannelPro editors quiz cloud and managed services superstars, and browsed the vendor expo.
“The Cloud and Managed Services Online Summit marked the end of another successful year of educational events that ChannelPro offered our audience,” said Michael Siggins, president and publisher of The ChannelPro Network. “While it’s been a year like no other due to the pandemic, ChannelPro and our sponsors remained committed to bringing compelling, insightful content to help MSPs and IT solution providers adapt to challenges and continue to grow their businesses.”
The educational sessions included:
Secrets of Cloud Security – Protecting SaaS and IaaS workloads in multiple clouds is more difficult, more in demand, and more lucrative than on-premises security. Panelists and expert cloud security solution providers Michael O’Hara, Michael Cocanower, and Angela Davis Dogan (pictured right) discussed the tools and techniques channel pros need to turn cloud security from headache to opportunity.
Six Questions for the Cloud Services Superstar – Our guest Steve Hall of District Computers is crushing it in cloud services right now. Attendees learned what makes him tick in this Q&A exploration of his professional best practices and personal thoughts on food, sports, travel, and more.
Peer to Peer: Service Delivery Samurai – In these two one-on-one interviews, leading-edge managed service providers Angel Rojas and Amy Babinchak (pictured below, left) answered questions about the tactics they employ to keep customers happy, systems operational, and administrative costs low.
Six Questions for the Managed Services Superstar – The Online Summit audience took another visit inside the mind of a top-tier channel pro. Greystone Technology’s Peter Melby (pictured next page), who has grown his MSP business consistently at double-digit rates, revealed some of his methods during an unpredictable, rapid-fire Q&A with the ChannelPro editorial team that also got to the bottom of Peter’s favorite Thanksgiving side dish.
The Masked Managed Services Consultant – Three masked contestants, Rayanne Buchianico, Erick Simpson, and Allen Edwards vied for the crown of best operational efficiency guru. The audience guessed their identity and named a winner!
“The ChannelPro team is grateful to all the industry experts and audience members who not only joined us for the Cloud and Managed Services Online Summit, but have been with us throughout the year at all our events,” said ChannelPro Executive Editor Rich Freeman. “The creativity and agility of the channel has truly been on display during this very challenging period. We look forward to bringing another year of live events to our audience in 2021, confident that it will be enriching, no matter the format.”
Thanks to our Diamond sponsors Datto and Dell Technologies/Dell Expert Network, and our Emerald sponsors bvoip, Cytracom, ELO Digital Office, Sophos, and Webroot.
Be sure to join ChannelPro in 2021 for five great virtual events:
- Cybersecurity Online Summit: Tools and Techniques Deep Dive – February 2, 2021
- Business Management Online Summit : Top Tools for Sales, Marketing, Operations, Financials, and Metrics – March 3, 2021
- Managed Services and Cloud Solutions Online Summit: Where the Money Is – April 7, 2021
- Cybersecurity Online Summit: Threat Trends and Opportunities – August 4, 2021
- Managed Services and Cloud Solutions Online Summit: Best Practices for Accelerated Success – December 8, 2021
In addition, ChannelPro will be hosting six regional hybrid ChannelPro SMB Forum events. All shows will be presented to an in-person audience and live streamed through our online event platform to people who prefer a virtual experience. The dates for next year’s regional ChannelPro SMB Forum events are:
- May 6, 2021 Midwest – Chicago, Ill.
- June 9, 2021 Southwest – Houston, Texas
- July 8, 2021 Mid-Atlantic – Raleigh, N.C.
- September 2, 2021 New England – Boston, Mass.
- October 6, 2021 Southeast – Atlanta, Ga.
- November 4, 2021 West – Los Angeles, Calif.
“We can’t wait to get together with our readers again face to face next year, but are excited to continue sharing insights and inspiration with our online audience as well,” Siggins said. “How you attend a hybrid event is up to you, but the return on your time investment will be high for both our ChannelPro SMB Forums and the ChannelPro Online Summits.”
Go to events.channelpronetwork.com for more information.
