MSP Technology News Headlines
SonicWall leads the headlines for this week, but there’s also a lot of interesting technology news from all over the industry. From cybersecurity to career growth to partner program enhancements, you’ll want to stay in the know. Ready for a quick rundown of this week’s MSP news and partner program updates? Scroll on down!
SonicWall’s ZTNA Solutions Drive Success in Tackling 2025’s Biggest Cybersecurity Challenges
One year after acquiring Banyan Security, SonicWall’s Cloud Secure Edge (CSE)/Zero Trust Network Access (ZTNA) Remote Access Solutions see remarkable growth.
Highlights from the press release:
- CSE has become SonicWall’s fastest-growing solution, witnessing an impressive 54% year-over-year bookings increase for the first fiscal year and a 20-fold increase in channel partners adopting the solution to help defend their customers against cyber threats.
- This rapid adoption highlights the solution’s ability to meet the evolving security needs of businesses of all sizes and the MSPs who serve them.
CrowdStrike Announces Services Partner Program to Transform the SOC, Accelerating Ecosystem Growth with Falcon Next-gen SIEM
Leading services partners — including Deloitte, Echelon, eSentire, NETbuilder, and Wipro — join CrowdStrike’s new partner services model to build their businesses on the Falcon platform.
Key quote from the press release:
“As all CrowdStrike customers are fully equipped to leverage the Next-gen SIEM capabilities in the platform, the demand for our services partners to help transform existing SIEM deployments has never been higher. We are seizing this opportunity to create meaningful growth for our partners. Our Services Partner Program enables partners to harness the full power of Falcon’s Next-Gen SIEM while applying their deep SIEM, security, compliance and operational expertise to drive better outcomes for both their customers and businesses.” — Tom Etheridge, chief global services officer, CrowdStrike
Syncro Introduces Built-in Network Discovery to Streamline MSP and IT Operations
Network scanning now included at no additional cost.
Key benefits from the press release:
- Automates Onboarding: Streamlines asset discovery and Syncro agent installations, reducing labor and setup time
- Improves Data Accuracy: Provides a comprehensive view of all network devices, minimizing data gaps
- Enhances Compliance: Ensures regulatory requirements are met by maintaining a full inventory and visibility of all network assets
- Minimizes Errors: Reduces manual entry and enhances asset tracking with automated detection
- Identifies New Revenue Opportunities: Finds unmanaged new devices, helping MSPs to expand their services
Cellhub & D&H Showcase Next-Gen 5G Enablement at Channel Partners Expo
MSPs and VARs can now offer high-speed 5G business internet, connected laptops, and enterprise mobility solutions with commission-based activations.
Key quote from the press release:
“We are redefining how businesses adopt and integrate 5G. With our enablement tools, expert consulting services, and strategic alliances like D&H, we are building a world-class primary agency for channel partners.” — Andy Sinha, CEO, Cellhub
>>>RELATED: Read about how this D&H and Cellhub will offer channel partners a path to recurring revenue in ChannelPro’s article.<<<
IBM Accelerates Momentum in the as a Service Space with Growing Portfolio of Tools Simplifying Infrastructure Management
IBM introduces New software-defined storage solution, IBM Storage Ceph as a Service.
Key quote from the press release:
“With data being the lifeblood of any organization, data storage plays a critical role in every workstream, but it shouldn’t be as challenging as it is for IT teams to manage. With IBM Storage Ceph as a Service, we’re taking on the headache for our clients, expediting the provisioning and streamlining the management of storage resources.” — Sam Werner, vice president of storage product management, IBM
Bitdefender and Techs + Together Partner to Bolster Cybersecurity Offerings for Managed Service Providers
Global distribution agreement delivers full suite of threat prevention, protection, detection, and response solutions to MSPs worldwide.
Key details from the press release:
- The distribution partnership allows Techs + Together to provide Bitdefender’s full suite of cybersecurity solutions to MSPs and their business customers.
- It enables seamless deployment, flexible licensing, and advanced threat protection tailored to diverse business environments.
- MSPs will have a flexible, usage-based billing model — no contracts, minimum purchases, or long-term commitments required.
- It also provides expert-led onboarding, 24×7 support, and dedicated assistance for incident response.
Blumira Launches New Microsoft 365 Threat Response Feature for Faster and More Efficient Security Operations
Innovative security feature enables IT teams to lock out compromised users and revoke sessions immediately within the Blumira platform.
Key quote from the press release:
“Security teams often face critical delays in threat containment, needing to switch between multiple applications to act on suspicious activity. Our Microsoft 365 threat response feature empowers organizations to contain threats quicker and more efficiently directly within our security platform—so they can stay ahead of cyberattacks and keep their businesses safe.” — Michael Kellar, vice president of product, Blumira
Integrated Financial Technologies Launches ‘Smartsourcing-as-a-service’ Channel Program
MSPs and channel partners can monetize new offerings while helping customers address critical staffing needs.
Key benefits from the press release:
- Smartsourcing integrates highly skilled, North American-based agents with state-of-the-art technology to give organizations a comprehensive solution to manage both front- and back-office tasks, such as customer service, inside sales, collections, and other support functions.
- The white-label service typically generates margins of up to 18% to partners.
- The program creates incremental revenue streams for channel partners while adding value for end-user companies, many of whom are suffering talent shortages.
Vanta Delivers: New Features and Capabilities to Enhance Collaboration and Maintain Continuous Trust
Announcing teams and granular user access, Vanta Exchange, enhanced audit collaboration and new formats for security questionnaires.
Key quote from the press release:
“Security teams shouldn’t have to spend their time chasing down tasks, navigating scattered communication or managing complex workflows just to achieve compliance. By improving collaboration and automating key processes, Vanta allows teams to shift their focus from manual, time-consuming work to what truly matters—building and maintaining trust.” — Jeremy Epling, chief product officer, Vanta
CompTIA Premieres Careers+, a New Way for Aspiring Tech Professionals to ‘Test Drive’ Careers
Interactive modules allow participants to experience AI, cybersecurity, cloud and other tech jobs.
Key details from the press release:
- The immersive experience illustrates how individual talents and collaborative teamwork combine to create innovative solutions and solve problems.
- Interactive simulations and real-world scenarios mirror the responsibilities of IT professionals.
- CompTIA Careers+ content works in tandem with CompTIA Career Explorer. This is a go-to resource for training partners, academic partners, workforce development partners and corporate partners to share with their students, employees, or the individuals they serve.
Arrow Electronics Expands Managed Services Portfolio in North America to Complement Channel Partner AI Practices
New offerings for channel partners help fuel accelerated growth and recurring revenue streams.
Key quote from the press release:
“Continuous innovation and delivering cutting-edge services are vital for our channel partners to remain competitive. Our services provide them with the agility to explore new strategic areas while maintaining successful business outcomes. This expansion is a significant step in our commitment to help our channel partners boost recurring revenue streams without the burdens typically associated with maintaining an extensive services portfolio.” — Ben Klay, president of North America enterprise computing solutions business, Arrow
Zendesk Revolutionizes Customer Experience with the Launch of Agentic AI-powered Zendesk Resolution Platform
Zendesk also announces the Employee Service Suite, an intelligent solution that transforms employee service.
Key quote from the press release:
“Our network of AI agents built with service at the heart works like a well-trained search and rescue team, ensuring every interaction leads to a resolution. And as the only large service software provider offering outcome-based pricing, we make sure customers only pay for problems that are resolved – not for interactions or failed attempts. Resolutions are the future of customer service, and Zendesk is leading this revolution.” — Tom Eggemeier, CEO, Zendesk
AVANT Redefines Commissions Management for Trusted Advisors with New Pathfinder Feature Release
Pathfinder’s new Commissions tool helps Trusted Advisors — AVANT’s term for its MSP and channel partners — track and optimize earnings in real-time.
Key benefits from the press release:
- Financial Clarity: Live commissions updates that enable Trusted Advisors (TAs) to see their earnings, track revenue trends, and quickly access detailed breakdowns.
- Commission Accuracy: Discrepancy detection that empowers TAs to resolve issues before they impact payouts, ensuring on-time payments.
- Actionable Intelligence: Variance tracking that helps TAs analyze customer payment changes, proactively address potential issues and refine revenue strategies.
>>>RELATED: Read how AVANT’s new Commissions tool puts partners in the driver’s seat in ChannelPro’s article.<<<
ArmorPoint Announces Partnership with NovaTech To Bring Award-winning Cybersecurity Services To Offices Across the US
The partnership provides organizations with IT support and the comprehensive, continuous cyber threat management critical to protecting their offices from catastrophic cyberattacks.
Key quote from the press release:
“As more organizations make the return to office either part of full-time, the need for advanced cybersecurity threat protection in both physical and digital office environments exponentially increases. We’re pleased to partner with NovaTech, a leader in Managed Office Solutions, to provide that best-in-class cybersecurity support to offices across the U.S.” — Ashley Capps, interim chief revenue officer, ArmorPoint
Schneider Electric Unveils the Future of Energy Intelligence with One Digital Grid Platform
The One Digital Grid Platform is an integrated, AI-powered platform designed to enhance grid resiliency, reliability and efficiency.
Key details from the press release:
- Available in 2025, the One Digital Grid Platform equips utilities with the foundation needed to navigate modern energy challenges.
- The platform offers a complete ecosystem of solutions, leveraging AI to deliver generational advances in planning and asset management, operations & resiliency, and flexibility and customer engagement.
- Schneider Electric joins the Electric Power Research Institute in a global effort to solve data center grid-capacity constraints.
Images: iStock, IBM via PR Newswire, Vanta, Zendesk
