Day 1 of ESET World 2025 began with major cybersecurity announcements and upgrades designed to help MSPs do their jobs more effectively. The global security conference is in full swing, taking place from March 24-26 at the Aria Resort & Casino in Las Vegas.
From closing the cybersecurity skills gap to automating threat response and intelligence gathering, these just-revealed updates aim to help MSPs remain competitive and resilient in a tough market. Here’s a rundown of the big news:
1. ESET MDR for MSPs: 24/7 Threat Detection Without Adding Headcount
ESET MDR for MSPs addresses the security skills gap by enabling MSPs to function as managed security service providers for their clients, regardless of size. This advanced MDR service enables MSPs to detect and respond to security incidents in an average of 20 minutes.
Key quote from the press release:
“Our commitment is to ensure MSPs have the tools and support they need to stay ahead of emerging threats and drive long-term success.” — Michal Jankech, vice president of enterprise & SMB/MSP
2. Ransomware Remediation: Rollback Recovery Without Paying the Ransom
This next-gen cybersecurity feature helps MSPs and other channel companies prevent and quickly remediate ransomware attacks against their clients. Ransomware Remediation creates secure backups of critical data and allows automated file recovery and restoration. It complements ESET’s existing real-time Ransomware Shield and minimizes downtime and costs for clients.
Ransomware Remediation is a free addition for channel partners’ customers with ESET PROTECT Advanced tier and above.
3. AI Advisor Expansion: SOC-level Support from a Built-in AI Assistant
ESET expanded access to its AI Advisor tool, a generative AI-powered assistant now included in ESET PROTECT Enterprise, Elite, and MDR plans.
Unlike many AI tools that provide generic guidance or administrative shortcuts, ESET AI Advisor is fully integrated into the threat detection and response workflow. It helps analysts interpret threat data, summarize APT activity, generate YARA rules, and even compile indicators of compromise (IoCs) on the fly.
This provides frontline support for smaller MSPs that lack a dedicated SOC team, allowing them to operate at a higher level without expanding staff. AI Advisor effectively turns a junior tech into a much more capable analyst by offloading the complexity of threat interpretation.
4. ESET Cloud Office Security: New Phishing Defenses
ESET’s cloud office security product now includes new anti-spoofing capabilities to detect and block impostor messages and homoglyph protection to identify disguised malicious domains and URLs. With these new features, MSPs can more easily prevent phishing attacks that keep plaguing their clients’ mailboxes, looking to extract sensitive information like account credentials.
5. Curated Data, Not Noise: Expanded Cyber Threat Intelligence Feeds
ESET significantly broadened its Cyber Threat Intelligence (CTI) offerings. It now delivers 15 curated threat feeds designed to be actionable, not overwhelming. The feeds cover everything from ransomware and phishing URLs to smishing and cryptoscams. Unlike some competitors that push out raw data with minimal context, ESET’s telemetry is deduplicated, enriched with metadata, and delivered in real time.
This allows MSPs and security teams to respond immediately to relevant threats without wasting time combing through irrelevant alerts.
6. New APT Report Tiers: Threat Intel to Fit MSP Budgets and Roles
ESET introduced two new tiers for its Advanced Persistent Threat Reports. These include technical reports for SOC and threat analysts with IoCs, YARA rules, and post-compromise activity breakdowns. It also includes strategic summaries for executives and CISOs. The new tiers are priced and formatted to suit smaller organizations, including MSPs.
Higher tiers provide access to the AI Advisor and even direct engagement with ESET’s threat research team. This layered approach enables MSPs to both improve their own threat posture and deliver stronger, more informed guidance to clients.
Key Quote from the press release:
“ESET continues to expand its cyber threat intelligence offerings to accelerate incident response and reduce data breach impacts — delivering a holistic view of threat actors, attack vectors, indicators of compromise, and malware behavior.” — Juraj Malcho, chief technology officer, ESET
7. ESET Cybersecurity with Easier Integrations
The company has made significant progress on its integration front with the launch of the ESET Connect API gateway. Connect allows for seamless data sharing and operational visibility across ecosystems. That includes Microsoft Sentinel, IBM QRadar, Elastic, MISP, and others.
For MSPs managing diverse client environments, this means less switching between tools and more centralized threat intelligence and automation. ESET’s goal is to reduce the friction of integrating its telemetry and insights into broader detection, response, and compliance workflows.
Images: iStock
