Looking for the most captivating AI-powered tools? Earlier this year, eDiscovery firm Reveal unveiled a list of such tools. It ranked these tools by average visit duration to see where users spend the longest time.
So, how do these tools help in the IT channel? By incorporating these tools into workflows, MSPs can harness the power of AI to boost productivity, creativity, and efficiency.
The AI-powered Tool Leaderboard
Here’s a closer look at the tools that landed on atop the list. Spoiler alert: ChatGPT ranked No. 20. Read on for more:
1. Odoo
- Top Uses: Comprehensive ERP software for business management, covering CRM, sales, accounting, inventory, HR, and more
- Average Visit Duration: 18 minutes, 18 seconds
- Monthly Visits: 17.6 million
- Typical Users: Small to midsized business (SMB) owners, operations managers, and IT admins looking to streamline business processes
2. JanitorAI
- Top Uses: AI-powered chatbot platform used to create conversational agents for customer support or entertainment
- Average Visit Duration: 14 minutes, 10 seconds
- Monthly Visits: 40.9 million
- Typical Users: Developers, small businesses, and customer service teams wanting customizable AI chat assistants.
3. Replit
- Top Uses: Collaborative online integrated development environment (IDE) for coding, learning to code, and building projects across multiple languages
- Average Visit Duration: 13 minutes, 42 seconds
- Monthly Visits: 7.5 million
- Typical Users: Software developers, coding students, and educators interested in an easy-to-use cloud-based coding platform
4. GPTZero
- Top Uses: AI detection tool to identify AI-generated content, primarily to check for plagiarism or verify originality
- Average Visit Duration: 13 minutes, 13 seconds
- Monthly Visits: 6 million
- Typical Users: Educators, researchers, and academic institutions checking student work for authenticity
5. Character.ai
- Top Uses: Create and interact with AI-generated characters for conversations or entertainment
- Average Visit Duration: 11 minutes, 46 seconds
- Monthly Visits: 211.3 million
- Typical Users: Gamers, content creators, and casual users interested in AI-driven character interaction
Fun Fact: Users spent 1.7 million days chatting on the site.
6. Databricks
- Top Uses: Data engineering, data science, and machine learning (ML) platform known for its collaborative workspaces and integration with Apache Spark
- Average Visit Duration: 11 minutes, 43 seconds
- Typical User: Data scientists, data engineers, and analysts working on big data and ML projects
7. Midjourney
- Top Uses: AI-based art generation for creative projects such as concept art, design, and storytelling
- Average Visit Duration: 10 minutes, 44 seconds
- Typical User: Graphic designers, digital artists, and content creators looking for unique AI-generated visuals
8. Chegg
- Top Uses: Academic platform offering tutoring, textbook rentals, and homework help with AI-based tools
- Average Visit Duration: 10 minutes, 10 seconds
- Typical User: High school and college students needing academic assistance and study resources
9. Khan Academy
- Top Uses: Educational platform offering free lessons and exercises in various subjects, with AI tools enhancing personalized learning
- Average Visit Duration: 10 minutes
- Typical User: K-12 students, parents, and educators looking for accessible, free education resources
10. Coda
- Top Uses: Collaborative document creation tool that integrates data, text, and automation to manage projects and workflows
- Average Visit Duration: 9 minutes, 51 seconds
- Typical User: Project managers, product teams, and tech-savvy professionals who need custom workflows and dynamic documents
How ChatGPT Measures Up
- Rank: No. 20
- Top Use: Broadly used across industries for content creation, coding, customer support, and general-purpose automation
- Average Visit Duration: 6 minutes, 16 seconds
- Monthly Visits: 2.4 billion
- Overall Time Spent: 10.66 million days per month. Notably, this was the most of any AI-powered tool ranked by Reveal.
AI ADOPTION RATES
Businesses are increasingly integrating AI tools into their operations. According to Pipedrive’s “State of AI in Global Business Report,” 74% of GenAI users utilize ChatGPT, making it 3.7 times more popular than Siri, the next-ranked tool at 24%.
Emerging AI tools like Microsoft’s Copilot and Google’s Gemini are gaining traction, each boasting a 17% adoption rate.
Analysts expect usage to grow as AI tools become more embedded in business processes.
EXPERT PICKS FOR AI TOOLS
ChannelPro asked a few expert MSPs about their picks beyond ChatGPT.
Ronnie Parisella, project manager at DataBit, highlighted Fireflies.ai as his go-to tool for saving time during meetings. The tool automatically provides summaries, recordings, and transcripts, delivering everything needed without manual configuration. “It just works,” he emphasized.
For her daily operations, Dawn Sizer, CEO of 3rd Element Consulting uses:
- Copyspace.ai for SEO blog writing.
- Microsoft Copilot for task automation.
- Canva for web development, social media management, and image creation.
SECURITY CONSIDERATIONS
Transparency and data governance are critical considerations.
“Make sure you’re not giving away data or intellectual property because the tool is sharing the data unbeknownst to you,” Sizer warned. She encourages professionals to ask critical questions: Is your data secure? Could the AI be unintentionally leaking sensitive information?
This approach reflects a balance of innovation and caution, offering a pragmatic blueprint for businesses navigating the expanding AI landscape.
Featured image: DALL-E
