We’re back with more important channel news, industry insights, highlights, and partner program announcements from the last week. Peruse below to sharpen your strategy and boost your business. Staying ahead of the curve leads to smarter decisions, better client service, and stronger leadership.
Pia Launches AI-led Automation Features to Speed Up Help Desk Resolutions and Maximize Revenue for MSPs
Available now for early adopters with full rollout mid-December.
Key benefits from the press release:
- AI-powered Ticket Automation: Features like AutoTriage and AutoStart reduce technician workload by automatically categorizing, prioritizing, and starting troubleshooting on tickets, leading to faster ticket resolutions and improved service quality.
- Increased Profitability: Auto Time Logging ensures accurate billing for completed tasks, while Auto Close prevents backlog, streamlining operations and maximizing revenue opportunities for MSPs.
- Streamlined Integrations: The revamped integration experience simplifies connecting third-party tools and workflows, enabling seamless automation and error-free operations across diverse platforms.
Lenovo Introduces Tailored Partner Journeys with Lenovo 360 to Meet Evolving Needs of the Channel
Five new partner journeys in Lenovo 360 Global Partner Framework focus on managed services, global systems integrators, AI, data management, and education.
Key benefits from the press release:
- Digital Platforms: Resources partners need to succeed, such as sales enablement, marketing, and communications tools found on Lenovo Partner Hub.
- Training: Learning paths, certifications, and accreditations that empower both individuals and partner organizations to grow in expertise.
- Incentives: Reward programs and financial structures that offer increasing benefits as partners grow within the Lenovo 360 framework.
- Communities: Forums, advisory boards, and events that foster collaboration and sharing of best practices among partners and Lenovo experts.
- Marketing: Ready-to-use collateral and assets to help partners promote their products, solutions, and services to their customers.
ChannelPro: How does this benefit small and midsized MSPs that support SMBs in the U.S.?
“Lenovo 360 for Managed Service Providers (MSPs) is a game changer for small to midsized MSPs, offering the flexibility and customization needed to thrive in today’s fast-paced tech environment. The tailored pathway allows MSPs to grow while simplifying their support processes and enhancing profitability, all with the backing of Lenovo’s industry-leading solutions.” — Jeff Taylor, WW Channel Strategy Leader, Lenovo
DNSFilter Announces Integration with Six Leading PSA Software Platforms for Streamlined MSP Efficiency
New capabilities to be featured at Kaseya DattoCon on Oct. 28, IT Nation Connect on Nov. 6.
Key benefits from the press release:
- Effortless Billing Updates: The integration eliminates manual billing updates, ensuring that all DNSFilter products are accurately reflected in client agreements, saving MSPs valuable time.
- Accurate Revenue Recognition: MSPs can trust that all products sold are correctly billed, reducing the risk of overbilling or missed charges and maintaining accurate invoicing.
- Significant Time Savings: With streamlined processes, MSPs need not spend time on tedious manual changes. This allows them to focus on more important tasks and deliver better service to their clients.
Moovila Expands AI-driven Project Management to Autotask Users, Optimizing Project Management for MSPs
Autotask PSA integration brings real-time visibility, automated project timelines, and advanced project risk detection to Autotask customers.
Key capabilities from the press release:
- Instant Project Portfolio Visibility: Gain real-time access to project statuses, task dependencies, and potential bottlenecks.
- Automated Timeline Updates: Improve accuracy and reduce manual edits through automatic timeline adjustments.
- Advanced Risk Detection and Management: Identify potential risks and delays before they escalate.
- Comprehensive Reporting: Precise, accurate data aligns with Autotask PSA’s platform for a unified view.
ChannelPro: How does this benefit small and midsized MSPs that support SMBs in the U.S.?
“As MSPs take on more projects, the importance of automation becomes critical, especially for those organizations where engineer efficiency is paramount. Moovila Perfect Project provides that automation, efficiency and confidence that Autotask PSA users are looking for with their project portfolios. With its patent-pending Critical Path Engine, Perfect Project helps automate project timelines, advanced risk detection and remediation. All of this helps reduce risk, improve margins, and not least of all, improve the quality of customer services and satisfaction.” — Mike Psenka, founder and CEO, Moovila
NEW SPLUNK REPORT: Observability Leaders Achieve Increased Developer Productivity and Speed, Boosting Their Competitive Edge
The State Of Observability 2024 Report reveals greater innovation and ROI, with leaders achieving a 2.6x return on their investment.
Key benefits from the press release:
- 86% of respondents plan to increase their observability spending in the next year.
- 76% of observability leaders deploy their application code on demand.
- 55% with platform engineering teams have increased IT operations efficiency, improving system scaling, monitoring, and troubleshooting. In addition, 58% of observability leaders view platform engineering as a competitive differentiator.
- OpenTelemetry signifies innovation, with 78% of leaders embracing OTel, and 57% experiencing lower observability costs.
- 65% of observability leaders lean on AIOps to pinpoint and remediate the root cause of incidents with greater intelligence and automation
N-able Launches Global Compliance Initiatives to Help IT Service Providers Meet Growing Regulatory Requirements
Partnered approach to fuel cyber resilience and flexible support for like-minded cybersecurity frameworks, including CMMC 2.0, NIS2, Cyber Essentials, and essential eight.
Key benefits from the press release:
- N-able NIST 800-171 Attestation: Which maps a number of security measures to help N-able’s partners more easily meet requirements for securely managing controlled, unclassified information, necessary for CMMC 2.0 while furthering cyber resiliency best practices.
- FIPS 140-3 Expansion: Continued buildout within core products through the adoption of federally approved encryption libraries and algorithms.
- Audit Logging: Enhanced audit logging adding tracking for both logins and digital asset changes, furthering N-able’s commitment to the CISA Secure by Design Pledge.
- Separated Hosted Environment: Designed to specifically meet controls for CMMC 2.0 and like-regulations.
- Product Training: Guidance for utilizing N-able solutions to successfully map to required cybersecurity controls.
- Designated Compliance Leadership: Addition of expert staff to help N-able and its partners successfully navigate increasing regulatory requirements.
- Compliance Resource Center: Including expert blogs, content, and resources such as checklists designed specifically for IT service providers.
CrowdStrike and Omnissa Partner to Secure Virtual and Physical Desktops
AI-native cybersecurity and digital work platform integration delivers real-time threat detection and automated remediation to natively secure virtual and physical environments; optimizes work experience and productivity.
Key benefits from the press release:
- Real-Time Threat Detection and Automated Remediation: The integration between CrowdStrike and Omnissa ensures real-time threat visibility and automated responses for both virtual and physical desktop environments, improving cybersecurity resilience.
- Seamless Endpoint Security and Management: The partnership combines virtual desktop management, unified endpoint management (UEM), and CrowdStrike’s AI-driven threat protection, enabling administrators to quickly secure all endpoints and VDI sessions.
- Enhanced Hybrid Work Productivity: By streamlining security and endpoint management, the collaboration optimizes the digital work experience, balancing cybersecurity with improved productivity in hybrid work environments.
Blancco Launches Free ROI Calculator to Help Quantify Financial and ESG Benefits of Data Erasure
Free, self-serve web tool provides first look at anticipated business value, comparing its secure, reuse-enabling sanitization software against physically shredding end-of-life data storage hardware.
Key benefits from the press release:
- Estimated financial gains are possible when choosing Blancco’s drive erasure software.
- Anticipated reduction of breach impact decommissions management time and noncompliance fees.
- Impacts related to delayed cost of purchasing new assets due to secure reuse.
- Quantified ESG benefits from reselling or reusing erased data storage assets rather than using physical destruction.
Vantage Launches Usage-based Reporting for AWS, Azure and Google Cloud
Customers can now combine cost data with real-time usage metrics to improve cloud efficiency.
Key benefits from the press release:
- Improved Cloud Efficiency: MSPs can monitor resource usage in real time, allowing them to optimize cloud performance and reduce unnecessary spending.
- Enhanced Cost Control: Combining cost and usage metrics helps MSPs gain visibility into cloud consumption, supporting better financial planning and cost management.
- Streamlined Reporting: Automated integration of usage data reduces manual reporting tasks, saving time and minimizing errors.
Keeper Security Introduces New Updates to KeeperFill Browser Extension, Improving Security and Usability Across Devices
These updates bring enhanced usability and new security features, making it easier for users to manage and protect their credentials across all devices.
Key benefits from the press release:
- AI-powered Credential Management: Streamline password and 2FA management with AI-driven, secure auto-fill across devices, improving efficiency for clients.
- Enhanced Customization: New customization options, like landscape mode and passphrase generation, offer MSPs flexibility to meet clients’ unique security needs.
- Seamless Access: Quick access to stored credentials and the web vault simplifies workflows, enhancing client security management.
Lookout Integrates AI Chatbot Into Partner Platform to Streamline Access to Resources and Accelerate Partner Success
The advanced AI-driven chatbot by Embrace.ai was integrated within the Lookout Partner Hub portal to streamline access to essential sales resources and boost overall efficiency for channel partners.
Key benefits from the press release:
- Personalized Interactions: The Expert Virtual Assistant offers tailored engagement by answering specific partner questions like deal margins, available channel managers, and competitive advantages, along with crafting custom invites and follow-up emails.
- Simplified Resource Access: Partners can query the assistant in their language for instant access to relevant materials like solution briefs, battle cards, and marketing campaigns.
- Enhanced Productivity: The assistant drafts prospecting emails and provides tailored recommendations, reducing manual tasks and improving marketing and sales efficiency.
TCS Launches NVIDIA Business Unit to Accelerate AI Adoption for Customers Across Industries
The new unit will use TCS’ global centers of excellence, investments in the NVIDIA AI platform — including NVIDIA AI Enterprise and NVIDIA Omniverse — and skilled resources to offer industry-specific offerings for manufacturing, BFSI, telecom, retail, and automotive businesses.
Practical applications from the press release:
- Manufacturing: Solutions that leverage the power of AI and large language models (LLMs) to transform raw data into actionable insights for manufacturers. In addition, a suite of digital twin offerings enable operators to design, simulate, operate, and optimize their products and production facilities across heavy industries.
- Banking & Finance: Infusing the power of LLM and AI to enable faster decision making, TCS and Nvidia have developed the “AI Spectrum for BFSI.” This can improve regulatory compliance and enhanced risk management for financial institutions.
- Retail: A new composite AI offering revolutionizes retail warehousing for accuracy, efficiency and speed. It automates quality check, product identification, measurement, and attribute extraction.
- Telecommunications: A new offering built on NVIDIA Technology suite can enable organizations to rapidly create custom Telco domain models to meet business needs. Some of these include billing and revenue assurance, 3D network visualization, and customer experience.
- Automotive: A new platform that leverages generative AI and deep learning technologies to accelerate end-to-end autonomous feature development for automotive equipment manufacturers.
NEW REPORT: Despite Overwhelming Hype, Jabra Research Finds Only 26% of Office Workers Use AI in Daily Work
The new report, Great ExpectAItions – Work in the Age of AI, reveals insights on AI usage in the modern business environment.
Key stats from the press release:
- 74% of office workers aren’t using AI in their day-to-day activities.
- 90% of employees do not trust AI for tasks that require creativity and innovation.
- 47% of millennials and 37% of Gen Z workers indicated they feel positive about AI versus only 15% of boomers.
- Only 26% of workers reported regular use of AI in their personal lives.
Torq and Defy Security Partner to Transform Enterprise Cybersecurity Sales and Deployment Experience
Cutting-edge cybersecurity companies join forces to empower SecOps teams to achieve long-term hyperautomation success and avoid scammy VAR hustles.
Highlights from the press release:
- AI-driven Hyperautomation: The partnership offers Torq’s AI-powered platform to automate and streamline security operations, reducing alert fatigue and boosting SecOps efficiency.
- Client-centric Sales Approach: Defy and Torq prioritize long-term customer relationships, avoiding aggressive sales tactics, and acting as trusted advisors for security solutions.
- Non-billable Support: Defy’s SOC Optimization and Labs provide free pre-built resources, custom testing, and proof-of-value exercises. This differentiates them from traditional VARs focused on invoicing.
ChannelPro: How does this benefit small and midsized MSPs that support SMBs in the U.S.?
“Torq and Defy are setting an example for the channel across not just cybersecurity, but all industries. The mindset and expectations of prospects has dramatically changed in recent years, particularly for SecOps. They’re expecting deep insights and analysis from vendors they choose to explore. They want to know you comprehensively understand their challenges, such as the ongoing talent shortage, and shrinking and stagnant budgets even while cyberthreats increase in volume and severity.
“The fact is we have to be laser focused on addressing those concerns upfront and showcase how security automation alleviates them, before getting into pricing or fees. Our approach involves walking into an engagement with a level of detail comparable to one of their employees. We explain from the ground up how the Torq Hyperautomation Platform seamlessly integrates with and benefits their SecOps ecosystem, provide a detailed POC, and only after we’ve satisfied the prospect at those levels, do we start discussing cost and deployment options.” — Sheldon Muir, head of global channels and alliances, Torq
RKON Technologies Acquires Bridge Security Advisors
Deal to expand cybersecurity services in regulated industries including healthcare, finance, and manufacturing.
Key benefits from the press release:
- Cloud Security Capabilities: For risk mitigation and business continuity
- Governance Risk and Compliance: To meet contractual obligations, protect brands, and ensure reasonable and customary security controls.
- MDR Services: To promote the protection of critical infrastructures that prioritize flexible, repeatable, and cost-effective approaches to help businesses manage cybersecurity risk.
- Zero Trust Architecture: To prevent unauthorized access to data and services and make access control enforcement as granular as possible.
- IAM: Mitigates risk in an increasingly connected and distributed world spanning people, devices, applications, and processes.
- vCISO Model: For organizations that need comprehensive cybersecurity leadership to develop programs but don’t have existing resources internally.
ChannelPro: How does this benefit small and midsized MSPs that support SMBs in the U.S.?
“[SMBs] face the same challenges as large organizations but often lack the resources to manage them effectively. By combining our expertise, we provide these businesses with integrated solutions that unify IT infrastructure and security while addressing governance and risk and maintaining compliance. Together, we empower SMBs to achieve enterprise-level security and performance without the enterprise-level cost, ensuring they remain resilient and compliant in an ever-evolving threat landscape.” — Jeff Mullarkey, CEO, RKON
More Power and Usability: Laserfiche 12 Delivers the Future of Content Management and Business Process Automation
Laserfiche 12 revolutionizes the user experience, bringing customer-centric enhancements to the Laserfiche interface and more powerful administration aimed at scalability, as well as easier platform navigation and management.
Highlights from the press release:
- Updated Metadata Design, displaying compact data-dense views with visual metadata configuration that reduces errors and makes configuration easier for less technical staff.
- New Test Mode for Forms Processes, enabling users to safely test internal or public-facing forms without disrupting live environments.
- A new Admin Hub, offering centralized metrics, views and logging. This gives Laserfiche administrators overviews of administration data, simplifying system management and support.
- More Powerful Enterprise Identity Management Tools and Efficient User Management, enhancing security and accelerating the managing and onboarding of new users.
- Comprehensive Training Resources and Certification Opportunities to support users every step of the way.
- Refreshed User Interface with more intuitive navigation, enabling users to take advantage of all the features that power productivity at their organization.
Worklyn Partners Builds Out One-stop Shop for Integrated Cybersecurity and Managed IT Services with the Acquisition of Harbor Networks
The acquisition will serve as a centerpiece to continue Worklyn’s strong momentum in assembling an end-to-end organization capable of fulfilling the IT and cybersecurity requirements of any company or organization needing outsourced services.
Key quote from the press release:
“With each acquisition, we are expanding our reach and delivering more integrated, sophisticated solutions to fill the IT gap for businesses that lack the resources to go it alone. We’re committed to investing in the talent and technology needed to help our customers stay ahead in an ever-evolving IT and security landscape.” — Zack Miller, co-founder, Worklyn
Climb Channel Solutions Launches NA Partnership with FinQuery
FinQuery’s unified, AI-powered platform empowers companies to take control of their software assets and contracts.
Key benefits from the press release:
- Software Cost Optimization: FinQuery’s AI-powered platform helps MSPs provide clients with full visibility into software assets, enabling cost optimization and improved financial management.
- Risk Mitigation: MSPs can use FinQuery to reduce client risk by streamlining contract management and software usage, ensuring compliance and minimizing potential liabilities.
- Improved Forecasting: By integrating IT and finance, FinQuery allows MSPs to enhance forecasting accuracy for clients, driving better financial planning and operational efficiency.
NEW FORTINET REPORT: Nearly 70% of Organizations Say Their Employees Lack Fundamental Security Awareness
The research underscores the importance of creating a culture of cybersecurity and the need to deploy organization-wide security awareness and training.
Key stats from the press release:
- More than 60% of respondents expect more employees to fall victim to attacks in which cybercriminals use AI. However, 80% also said enterprise-wide knowledge of AI-augmented attacks made their organizations more open to implementing security awareness and training.
- Nearly 70% said their employees lack critical cybersecurity knowledge, up from 56% in 2023.
- Three-quarters of leaders have planned security awareness campaigns, delivering content monthly (34%) or quarterly (47%). Executives also pointed to high-quality content playing a leading role in the success or failure of their programs.
Symmetry Systems Enhances Data+AI Security Suite with ConfusedPilot Protection
New capabilities safeguard against emerging threats in RAG-based systems, reinforcing Symmetry’s position as a leader in the field.
Key benefits from the press release:
- Advanced Document Scanning: Utilizes Symmetry’s advanced data discovery and classification algorithms to identify potentially malicious documents that could be used in ConfusedPilot attacks.
- Content Integrity Monitoring: Implements checks to monitor the origin, authenticity and integrity of data used by RAG-based systems, and alert on changes by unauthorized personnel.
- Decision Impact Analysis: Provides insights into how potentially compromised data could affect enterprise decision-making processes.
- Prompt Monitoring: Searches, monitors, and provides alerts on suspicious prompts being used across the business.
- Information Flow Barriers: Implements data firewalls to segment data sources for users, ensuring appropriate access controls.
- External Data Source Alerting: Monitors the use of external data sources that could potentially introduce vulnerabilities.
Actfore Spins Off from ActiveNav to Revolutionize Cyber Breach Data Mining and Incident Response
Actfore now will focus exclusively on providing legal counsel, insurance carriers, and corporations with rapid, on-shore data analysis. It also will continue delivering actionable insights on compromised information.
Key benefits from the press release:
- Exclusive Focus on Incident Response: Actfore’s spinoff enables it to specialize in AI/ML-powered data analysis for cyber breach response, delivering fast, accurate assessments of compromised information like PII and PHI.
- U.S.-based Secure Data Processing: Actfore’s on-premises, U.S.-based approach ensures client data is processed in secure facilities, allowing for full data control without the need for overseas handling.
- Proven Success and Industry Trust: Since its inception, Actfore has completed 1,000 global engagements, generating over $27 million in revenue and building trust with major insurance carriers and law firms.
ChannelPro: How does this benefit small and midsized MSPs that support SMBs in the U.S.?
“Our mission to date has been centered around ensuring (breached) individuals’ information is secured, by focusing on advancing automation to reduce manual efforts and primarily keeping client data out of the hands of individuals/entities outside of the U.S. The next goal is to explore the various options to scale our impact, with the ultimate goal of achieving visibility into every breach and driving the industry toward more efficient, automated solutions. We are working to build our channel and partnerships, but we believe awareness of the capabilities and current practices is the key to ultimately driving adoption, with any partner.” — Christian Geyer, CEO, ActFore
GoTo Launches AI-enhanced Integrations between GoTo Connect and Leading CRM Platforms, Strengthening Customer Experience
New integrations provide a more comprehensive customer view, creating seamless, AI-powered workflows between GoTo Connect and customer relationship management solutions.
Highlights from the press release:
- Simplify Workflows: Automatically store call and messaging details directly into the CRM for a comprehensive history of customer interactions so teams can tackle more in less time.
- Connect Richly with Customers: Access customer information more quickly during conversations with a view of customer profiles and call interactions integrated into GoTo Connect.
- Work Smarter with AI: Automatically capture and store AI-generated call summaries and full transcriptions directly within the customer’s contact record. This saves time by letting AI do the work.
ChannelPro: How does this benefit small and midsized MSPs that support SMBs in the U.S.?
“It was exciting to see how quickly partners all over the world responded with their thanks and gratitude for the improved CRM integrations we launched based on two key items. First, it speaks to the overall improved experience. Partners know if we improve the customer, user, or partner experience, it leads to more sales opportunities, increased revenue growth, and a stronger customer relationship. The second item of massive importance is the number of CRM integrations. We work with partners of all types … so offering a CRM integration to improve both their and their customers’ business specific to their local markets was very important for our partner program.” — Mike Day, vice president global partner sales, GoTo
NEW SOFTWARE AG STUDY: Half of All Employees are Shadow AI Users
The use of Shadow AI (i.e. non-company issued AI tools) is on the rise. This finding is according to a new study from Software AG on the AI habits of 6,000 knowledge workers.
Key stats from the press release:
- 75% of knowledge workers currently use AI in their work.
- 46% of workers would refuse to stop using personal AI tools even if banned by their organization.
- 47% of workers believe using AI will help them get promoted faster.
- 72% of employees recognize cybersecurity as a major risk associated with AI tools.
ChannelPro: How does this benefit small and midsized MSPs that support SMBs in the U.S.?
“Employees who use AI regularly reported overwhelmingly that they’d be likely to continue to use the tech even in the event of a company ban. For MSPs and other businesses, this points to a need to develop a framework to both support existing AI needs and deliver scalable, future-ready AI tools and processes to better meet and anticipate workers’ demands and encourage governed AI use.
“When asked what improvements would drive AI use, respondents cited better training (46%) and tools more suited to specific roles (44%) as their top reasons. AI-enabling employees requires organizations to be policy forward, transparent, flexible, and intentional with their AI strategies. That way, you’re more likely to gain buy-in, alignment, and compliance.” — J-M Erlendson, transformation engineering lead, Software AG
Cynomi Debuts vCISO Academy, Driving MSP Readiness for Next-level Cybersecurity
Cynomi’s vCISO Academy — a free professional learning hub for MSPs and MSSPs — offers resources and training for service providers looking to establish or expand their services.
Key benefits from the press release:
- Expand Service Offerings: The vCISO Academy equips MSPs with the knowledge and tools to offer virtual CISO services. This helps them meet the rising demand for advanced cybersecurity solutions among SMBs).
- Address Cybersecurity Skill Gaps: The Academy helps MSPs overcome the skills shortage by providing AI-driven tools and automation to manage security tasks, allowing them to offer high-level services without the need for in-house experts.
- Increase Revenue Opportunities: By incorporating vCISO services, MSPs can open new revenue streams, improve client retention, and identify upselling opportunities through the structured cybersecurity services provided by Cynomi.
Ivanti Launches Neurons for App Control Solution to Boost Endpoint Security
Additionally, new analytics and patch reporting in the Ivanti Neurons platform strengthens security and compliance.
Key benefits from the press release:
- Enhanced Security with Application Control: Ivanti Neurons for App Control prevents unauthorized applications from running, safeguarding endpoints against malware and zero-day attacks.
- Proactive Exposure Management: New analytics and patch management features in Ivanti Neurons improve visibility, allowing MSPs to quickly identify and address potential vulnerabilities, enhancing compliance and mitigating risks
- Automated Reporting and Customization: Ivanti’s updated reporting engine streamlines regulatory compliance by automating audit processes and offering precise customization.
ChannelPro: How does this benefit small and midsized MSPs that support SMBs in the U.S.?
“With the evolving threat landscape, organizations of all sizes need greater control and visibility over their applications and endpoints. To address this, Ivanti Neurons for App Control offers comprehensive endpoint security, helping businesses, including small and mid-sized MSPs, safeguard devices from unauthorized applications. With its cloud-based architecture, it enables remote management of endpoints — even those outside the corporate network — reducing the attack surface and simplifying management for IT teams.
“Advancements like Ivanti Neurons for App Control demonstrate our commitment to providing comprehensive and innovative solutions that help organizations stay ahead of the escalating threats they face by proactively managing their exposure and controlling their applications.” — Michelle Hodges, SVP global channels & alliances, Ivanti
Infovista Launches New Partner Program to Align with Delivery of 5G and Next Gen Network Solutions
Infovista Synergy is a strategic partner program that streamlines sales of 5G and next-gen network solutions through proactive, high-value collaboration.
Key features from the press release:
- Strategic Collaboration: Synergy partners gain exclusive access to Infovista’s cutting-edge portfolio, including solutions for network testing, planning, and assurance.
- Enhanced Enablement: Ongoing training, technical support, and co-marketing opportunities ensure that partners are fully equipped to deliver best-in-class network solutions.
- Shared Growth: The program fosters long-term, value-driven partnerships that benefit both Infovista and its resellers by aligning business objectives, driving sales, and accelerating customer adoption.
Trustifi’s Cybersecurity Solutions Join AppDirect B2B Technology Platform
This expansive marketplace will help Trustifi expand its customer base, introducing AI-driven email cybersecurity capabilities to an array of new IT advisors.
Key features from the press release:
- Advanced Cybersecurity Tools: Integrate Trustifi’s AI-driven email protection to enhance your service offerings.
- Operational Efficiency: Use the MSSP Dashboard and automated compliance features to streamline management across multiple clients.
- Revenue Growth: Tap into AppDirect’s vast marketplace to access new customers and create recurring revenue opportunities.
SnapLogic Agent Creator Unites Human Ingenuity and Machine Intelligence in the Agentic Era
Agent Creator designs, deploys, and manages AI agents that automate tasks, make real-time decisions, and integrate effortlessly into existing workflows.
Key benefits from the press release:
- Dynamic Task Iteration: AI agents can improve by dynamically iterating through tasks, making them more efficient at handling multistep processes.
- Intelligent Reasoning: Access large language models (LLMs) for complex reasoning, language understanding, and decision-making. This allows it to perform tasks that require human-like understanding and insight.
- Ability to Act: Real-time access to external APIs and tools ensures that agents make data-driven, well-informed decisions.
- Smarter Knowledge Management: Agents can recall and apply contextual information over time, enhancing decision making and task performance.
- Flexible Autonomy and Control: Users control agent autonomy, ensuring AI stays within defined parameters to achieve desired results efficiently.
Featured image: iStock
