Managing projects efficiently has always been a major pain point for channel businesses. Bad data and false assumptions leads to inaccurate forecasts, cost overruns, and angry customers. To address this, Moovila developed Perfect Project, a leading autonomous project management and monitoring (APMM) platform.
It’s well-loved by Moovila’s MSP partners and well regarded in the industry. Perfect Project has won a highly coveted CODiE award and recognition by ChannelPro as a top profit-driving solution for MSPs.
And on Sept. 11, Moovila announced it added a new feature set to Perfect Project called Smart Schedule. There’s a straightforward reason for the major upgrade, Moovila CEO Mike Psenka explained. “Bad scheduling ruins customer communication and engineer efficiency. MSPs have been asking for an automated solution and now we’re finally able to give them what they need.”
Perfect Project’s project management toolset is often called an RMM for projects. It leverages machine learning (ML) and automation to manage work and adjust on the fly. According to Psenka, some customers have doubled their project volume without adding additional staff.
Another killer feature of Perfect Project is its automated financial capabilities. MSPs can use that functionality to automatically generate budgets, quickly identify cost overruns, and create accurate forecasts.
The Astonishing Impact of Well-Run Projects
At the core of Smart Schedule is its ability to automate previously manual scheduling tasks, freeing up time and eliminating human errors. The feature pulls real-time data from numerous sources (RMMs, PSA, calendar tools, etc.) to generate accurate schedules that reflect current workloads, deadlines, and resource availability. When staff becomes overbooked or unavailable, the software automatically recommends changes to get everything back on track.
Results from beta users showed that Smart Schedule delivered impressive time savings. MSPs reported a 25% to 60% reduction in scheduling efforts. Additionally, every tester reported that they considered Smart Schedule an essential tool.
“We’re seeing significant decreases in the effort required to manage scheduling, and it’s leading to big improvements in engineer utilization and efficiency,” Psenka shared.
Key Benefits of Smart Schedule
A look at Moovila’s Smart Schedule feature.
Smart Schedule offers plenty of benefits, including:
- Automated Scheduling: Smart Schedule automatically assigns engineers based on their availability, skills, and existing tasks. This eliminates the need for manual scheduling and ensures that resources are allocated efficiently.
- Real-time Data Integration: The feature pulls data from multiple sources — calendars, tickets, projects, and more — ensuring that schedules are based on up-to-date information. This reduces the risk of double bookings or scheduling conflicts.
- Proactive Adjustments: If a project is running behind or a resource becomes unavailable, Smart Schedule immediately adjusts the timeline and resource allocation, notifying project managers of the change. Smart Schedule knows the skillset necessary to contribute to a project and recommends substitutes that can effectively do the job.
- Increased Efficiency: MSPs have reported major improvements in how they manage their teams. One early adopter noted, “It feels like we have a 90% chance of winning a hand in Blackjack now. Before, we were guessing so often, and it felt like we had a 10% chance.”
Mike Psenka
- Reducing Schedule Churn: Smart Schedule minimizes the constant rescheduling and adjustments that come from bad data. This helps MSPs stick to project timelines and communicate more effectively with their clients.
Transforming MSP Operations with Smart Schedule
Smart Schedule is more than just a scheduling tool; it’s a lifesaver when it comes to customer satisfaction. Clear communication can reduce friction and prevent frustration, Psenka emphasized. “We’re identifying problems and delays really early, and we’re communicating that to the customer, which improves our credibility with them.”
While many project management platforms exist, few are purpose-built for the IT channel. With native, bidirectional integrations into ConnectWise, HaloPSA, and other common tools, Moovila fits seamlessly into existing workflows.
For MSPs looking to boost engineer utilization and deliver projects on time, consider Smart Schedule. The automation it provides allows teams to spend less time managing calendars and more time building relationships with their clients.
Psenka summed it up this way: “Smart Schedule allows MSPs to focus on what really matters: Delivering value to their customers without wasting time on scheduling headaches. It’s something the industry has needed for a long time, and we’re excited about what it can do.”
Images: Moovila
Featured image: iStock
