Navigating the complexities of growth while meeting the demands of small and midsized businesses (SMBs) is no easy task for MSPs. To meet this challenge, TD SYNNEX (NYSE: SNX) introduced a new High-Growth Technology Center of Excellence (CoE) to help its partners tackle complex digital transformation initiatives. The new CoE provides a comprehensive suite of offerings to aid MSPs in embracing the fast-evolving industry.
High-Growth Technology CoE Highlights
Key components of the CoE include:
- Practice Builder experiences and AI Accelerator workshops focused on collaborating with partners to assist them in building their own digital transformation practices.
- High-Growth Solutions Factory focused on aggregated AI solutions that incorporate security, cloud, modern infrastructure, and data analytics.
- Cyber Range that sits at the intersection of cybersecurity and AI. Partners can engage with experts to hone their security skills and take advantage of demos and proofs of concept.
- New AI services and assessments that fill the much-needed gap in data scientists and data engineers.
- Cloud marketplace offerings that allow partners and vendors to co-sell and transact in marketplaces.
- Governance frameworks led by experts who consult with partners and vendors to understand the impact of AI on key areas.
The new TD SYNNEX High-Growth Technology CoE can assist MSPs in implementing new technologies. Leading this initiative is Lisa McGarvey, TD SYNNEX vice president of data, AI, and IoT for North America. She brings a wealth of expertise and a deep understanding of the challenges and opportunities facing today’s MSPs.
Here, McGarvey explains how the CoE is tailored to meet partners of all sizes with practical strategies and resources to drive success.
ChannelPro: How will TD SYNNEX’s High-Growth Technology Center of Excellence address the unique needs of smaller MSPs within the SMB space?
McGarvey: Our High-Growth Technology CoE is tailored to meet our partners exactly where they are on their journey — whether they’re small, midsized, or enterprise-level. With diverse phases in digital transformation, a single solution wouldn’t be effective. Our approach, called “Engage, Transform, Accelerate,” allows us to adapt to immediate needs while planning for longer-term goals. Through tactical support or transformation plans, we assist partners in not only meeting current demands but also evolving toward their business vision.
ChannelPro: Are the solutions within the CoE scalable to the varied capabilities and budgets of smaller MSPs?
McGarvey: Yes, scalability is integral to our design. For example, smaller MSPs can leverage pre-built, aggregated solutions, FinOps services, and pre-sales assessments that are straightforward to implement. For those seeking advanced engagements, we also provide Innovation Centers and Cyber Ranges for practical experience or solution showcasing.
ChannelPro: Within the AI services, what specific resources are most beneficial for smaller MSPs?
McGarvey: For MSPs new to AI, we offer aggregated solutions with ready-to-use sales plays and cases. Our AI Practice Builder is another pivotal resource, guiding partners in creating their own AI practice by understanding business adjacencies and growth areas. Through our Innovation Center and Cyber Range, MSPs can gain hands-on exposure to AI technologies, demo potential solutions, and build proficiency to better support sales and service delivery.
Lisa McGarvey
ChannelPro: How can smaller MSPs use the High-Growth Solutions Factory to gain competitive advantages locally?
McGarvey: Our Solutions Factory provides a comprehensive catalog of solutions with use cases, sales plays, and blueprints. MSPs can find immediate opportunities within their existing client base or collaborate with our consultants to identify complementary solutions. Additionally, our professional services and assessments can help close skill gaps, empowering partners to deliver greater value to customers.
Featured image: iStock
