These days, your SMB customers are looking for efficiency at every turn. And, like most of your peers, so are you. You can meet your needs, and theirs, by relying on Dell Customer Installation Services (CIS) for installations and upgrades. CIS helps you eliminate the hidden inefficiencies and costs that come with new hardware, software, and network improvements.
MSPs and end customers notice the difference. Whether it’s a small business with a handful of machines, or 100 computers spread across multiple locations, customers who trust you for their Dell hardware don’t want to spend too much more time or money to get that investment working for them.
Customers want to see and feel improvements that come from upgrading batteries, hard drive memory, and hardware as quickly as possible. With Dell CIS, you can make that happen for them.
DELIVERING ROI
CIS gives you several ways to deliver the ROI that SMBs are looking for:
provide efficiency they can feel. Bringing in a Dell consultant allows you to become the one-stop-shop that lets them quickly feel the benefits of spending on memory expansions, battery upgrades, and net-new purchases. Be the provider who saves them countless headaches and hours of software setup and data migration.
simplify the bottom line. The last thing your customers want is a new vendor account for every IT need. So, they’ll appreciate it when you offer to bundle payments into an existing Dell business credit line or lease line.
over-deliver with speed. You want to be just as responsive to that two-machine office as you are to a complex enterprise. The ability to quickly handle numerous installations increases customer satisfaction and helps ensure lasting relationships when you deliver to every client a seamless experience with highly skilled technicians.
SMART CUSTOMERS, SMART MSPS
You understand customers’ search for efficiency, because as an MSP, you’re in the same boat. The ability to handle several installations and upgrades in the shortest amount of time is key to getting and keeping new business. Yet, today’s customer operations are sprawled across hybrid, remote, and satellite locations, spreading MSPs even thinner. Most cannot meet these demands without a few extra sets of hands.
Expanding your existing relationship with Dell is a smart way to relieve the pressure. CIS specialists can be the ones ensuring sound network infrastructure while your core team handles that 20-system installation project. Or Dell certified technicians located across the country and the globe can handle the entire process—hardware and software—so you can “be” everywhere for your customers, all at once.
It turns out that Dell CIS is also the most effective, comprehensive partner for implementations. While other providers may seem cheaper at first glance, when you add up their service fees, up-charges, and add-ons, Dell CIS proves to be the more lucrative all-in-one option. By all measures, it makes the best sense to optimize your service to deliver more—and earn more—with Dell CIS.
ABOUT THE DELL EXPERT NETWORK
The Dell Expert Network rewards and educates members who purchase from Dell on behalf of their clients. Each registered member receives a dedicated account manager, free training, and shortcuts to services and support that are designed to make their business engagements easier.
