Splashtop, a leader in next-generation remote access and remote support software, and Addigy, provider of the leading cloud-based Apple device management platform, today announced that Splashtop is now the exclusive default remote support solution included as part of Addigy subscriptions. As a result, Addigy users gain instant, easy and Apple-optimized remote access to the Apple devices they manage.
With this bundle agreement, businesses, managed service providers (MSPs) and educational institutions can automatically leverage Splashtop remote access from within Addigy to manage their Apple devices, including Mac computers, iPad tablets and iPhone smartphones. With Splashtop remote access instantly available, technicians and admins using Addigy can troubleshoot and resolve issues much faster, providing prompt technical assistance to users whenever and wherever required.
“Splashtop delivers high-performance remote sessions across all platforms, including Apple’s,” said Mark Lee, CEO and co-founder of Splashtop. “Bundling Splashtop with the Addigy Apple device management platform is a valuable addition to an IT technician’s tool kit, especially as increased remote work is boosting the number of Apple computers, smartphones and tablets that need to be managed within both small business and larger enterprise environments.”
With Splashtop now included in their Addigy subscription, technicians and admins can:
- Gain secure, high-performance, one-click remote access to managed computers from within their Addigy console, even without an end user present.
- Access in-session features such as file transfer, remote print, chat and more.
- Automatically log remote access sessions within Addigy.
“Addigy’s core focus is to amplify productivity and efficiency for Apple users, and this partnership with Splashtop is a big step in that direction,” said Jason Dettbarn, CEO and founder of Addigy. “Addigy technicians can now manage and control their Apple devices remotely as easily as they would in person—quickly addressing their end users’ issues and ensuring their computers are up-to-date and running in optimal condition.”
“We use Addigy to manage several hundred of the Macs in our fleet,” said Tim Pearson, principal of CreativeTechs. “We have always needed to have remote control of our devices. In the past, we used four different methods that we can run at the same time, so if something didn’t work, such as VPN being down, we can switch from one tool to another. But in the last couple of years, we’ve narrowed it down to using Splashtop and Addigy. They’ve been extremely helpful in our device management.
It’s going to be really handy to have a one-click Splashtop integration when we’re already in the Addigy platform. When I’m checking and managing devices, and need to take control over someone’s screen or I need to see what they are doing, being able to do that via the Splashtop interface will be fantastic. It’s very exciting!”
The integration was tested extensively for the last five weeks in beta, and is now launched for all users. Visit https://www.splashtop.com/integrations/addigy to learn more about the combined solution and how it works.
About Addigy
More than 4,000 organizations across the globe trust Addigy to help their IT teams manage Apple device security, inventory, reporting, mobile device management, policies and troubleshooting. Addigy is the only cloud-based Apple device management software that makes it easy for IT teams and admins at managed service providers, enterprises and institutions to monitor and manage employees’ Mac, iPad, and iPhone devices from a single location, anywhere in the world. Learn more at addigy.com.
About Splashtop
Based in Silicon Valley, Splashtop Inc. delivers next-generation remote access and remote support software for enterprises, academic and research institutions, government agencies, small businesses, MSPs, IT departments and individuals. Splashtop’s cloud-based, secure, and easily managed remote access approach is increasingly replacing legacy approaches such as virtual private networks (VPNs) while earning a stunning 93 Net Promoter Score (NPS), a standard for assessing customer satisfaction. More than 30 million users, including those in 85% of Fortune 500 enterprises, enjoy Splashtop products globally. Visit https://www.splashtop.com/ for more information.
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