Stratix Corporation, a leading provider of managed mobility services in the U.S., announced its new SmartMobile Services for Apple offering that provides enterprises with scalable, comprehensive, lifecycle management and 24x7x365 support for Apple products and services.
This offer combines Stratix’s long tenure as one of the largest pure-play providers in enterprise mobility with Stratix’s ecosystem of partners to offer fully-Integrated Apple iOS and macOS solutions. The result is a true Mobility as a Service (MaaS) offering that combines Apple and third-party products, Stratix consulting and Managed Mobility Services (MMS), and is layered with Apple Professional Services, AppleCare, and Apple Financial Services (AFS).
The SmartMobile Services for Apple offer a robust set of services designed to fit the needs of the enterprise including:
- Optimized enterprise mobility solutions designed to support client-specific, mobile-driven business processes.
- Dedicated Mobile Device Management expertise for large-scale, business-critical deployments with Apple Business Manager.
- End-to-end visibility, full lifecycle management and usage history for all Apple devices through itrac360.
- Day-2 Support with world-class Apple-authorized service, on-site repair, and replacement.
- Robust, personalized end-user support available 24x7x365, backed by AppleCare for all Apple devices.
An Apple Authorized Value-Added Reseller and Apple Authorized Service Provider, Stratix can source, repair and provide warranty replacement of iPad, iPhone, iPod touch, and Mac. SmartMobile Services for Apple provides great flexibility and low total cost of ownership with bundled hardware, software, and services, in a convenient monthly-per device fee through Apple Financial Services (AFS) enabled by the high residual value of Apple products. These services offer vertical-specific integration across retail, transportation, and logistics, healthcare, and other critical business use cases.
With over two million devices under management, Stratix provides the most comprehensive post-deployment support available. Stratix is an Authorized Apple Service Provider and their agents offer on-shore enterprise-level iOS and macOS support layered with AppleCare Enterprise support providing customers with the optimum customer experience and a single point of contact. This includes spare pool logistics programs, authorized repairs and RMA fulfillment.
“We are always ready to provide cutting-edge solutions for our clients and our new SmartMobile Services for Apple are an example of just that,” said Stratix CEO Gina Gallo. “SmartMobile Services for Apple will enable comprehensive device management and give our clients the tools they need to run, grow and improve their businesses.”
