TPx, the premier managed services carrier, has added Tanya Palmateer to its†fast-growing team of national channel managers. †Based in Phoenix, she will support TPx channel partners throughout the Southwest.
Palmateer has supported partners and their business clients for a decade. Prior to joining TPx, she spent five years at ShoreTel and rose through the ranks to become a partner business manager responsible for its Southwest territory.
“Tanya not only possesses the experience, skill set and business acumen required for the role, she brings the unwavering sponsorship of the partner community with her, and that made her a perfect choice for TPx,” said Mark Harris, director, channel partner program at TPx. “We’re thrilled to have her on our team, and know that she will be a proactive advocate for TPx partners and their clients in the Southwest.”
Palmateer will recruit new partners and support existing ones, working side-by-side with them on technology selection, solution design, and customer service. She also will ensure they have the training, tools, and resources needed to succeed, as businesses increasingly migrate to cloud-based solutions and managed services.
“After talking to several partners and getting their feedback, I knew that joining TPx was the best path forward for me,” said Palmateer. “TPx is channel-focused, offers a best-in-class portfolio of enterprise technology solutions, and provides unparalleled customer service. I couldn’t be happier to join the TPx team, and I’m looking forward to contributing to the company’s aggressive expansion nationwide.”
TPx continues to aggressively expand its national channel presence and now employs nearly three dozen channel managers across the country who assist the many partners selling its leading portfolio of unified communications, managed IT and managed security services. TPx also recently†realigned its service provisioning organization†to create an exclusive team dedicated to processing service orders, installations and escalations for TPx’s agent partners and their clients nationwide.