Atera, a developer of the cloud-based IT automation platform that combines Remote Monitoring and Management (RMM), Professional Services Automation (PSA), and remote access into one solution, has unveiled new platform enhancements, capabilities, and security features for managed service providers.
The new enhancements are designed to help MSPs meet the challenges that the ransomware epidemic has introduced into the industry. Atera is addressing their needs through its IT automation for faster reporting, improvements to the patch management system, and additional scripting opportunities. Other new features include comprehensive reports, automated email communications, and virus protection through its integration of Webroot antivirus to ensure secure and successful implementation and monitoring.
Atera has also created a new notification center for increased communications and engagement opportunities. This includes new back-end features for improved synchronization of information.
“Ransomware attacks are on the rise, making it more important than ever to streamline our patch management system so that the customers of our MSP users are secure. As the business and security needs of MSPs evolve, Atera is closely monitoring feedback to add new features and updates each month. We have also added a new notification center and boosted our reporting system—making it even easier for MSPs to safeguard their customers with the latest and most secure technology,” says Gil Pekelman, CEO at Atera.
