On-demand cloud infrastructure and cloud-enabled managed hosting provider SingleHop LLC has launched its Channel Partner Bill of Rights initiative to demonstrate its commitment to providing transparency, support, and guidance in partner selling. The Chicago-based company stresses that the initiative offers more than promises; rather, it embodies SingleHop’s “culture and approach at all levels of engagement.”
A key principle of SingleHop’s channel partnership program is “support and guidance.” The company’s partners can advise their customers on the best solution for their needs, not just lead with a particular service or technology. Other features of the bill of rights include:
- SingleHop provides sales support, solution architects, ongoing training, pricing tools, and consulting at no cost.
- Partners are in control of pricing and the customer experience.
- All formal deal registrations are honored and original partners will be given first right to renew deal registration.
- Partners receive same-day response and sales and solution resources for any new opportunity and engagement strategy.
- Partners have instant access to budgetary pricing tools and 24- to 48-hour turnaround on more complex quotes.
- SingleHop will not circumvent partner engagements with all actively registered prospects or previously sold opportunities at any time for any reason.
- SingleHop’s team can be trusted to represent partners professionally and to the highest standards of their reputation.
- SingleHop guarantees payout of all partner commissions prior to month end following the month of collection from customer.
- Partners are paid at the account level for all initial sales as well as add-ons for all properly registered opportunities for the duration of the partnership.
- A dedicated implementation/project manager will ensure partners have access to billing, technical support, and executive management.
For more information, go to†www.singlehop.com/partners.
