Zeacom, a communications provider, has upgraded its Zeacom Communications Center (ZCC) with version 6.1. Version 6.1 of ZCC introduces mobility applications for Android users, business intelligent features for the contact center, and additional flexibility for PBX users wanting to benefit from integration with Microsoft Lync. According to Zeacom, partners can add value to their services by adding enhanced business process automation and integration services.
Features of ZCC 6.1 include:
- Mobility applications for Android, including Executive Mobile and the upcoming Snapshot application
- Improved wrapup data capture
- Microsoft Lync gateway for PBX users
For more information, visit http://www.zeacom.com.
