A successful DEI initiative requires a framework to measure and support efforts that go beyond hiring to focus on inclusion and equity as well.

Good cold callers start with a strong problem-solving premise, not a sales pitch, and focus on relationship building.

As the founder and CEO of Technology Marketing Toolkit prepares for her annual IT Sales and Marketing Boot Camp next month, she shares some thoughts on what’s ahead.

Some matchups are competitive. Others not so much. And when it comes to bacon versus, well, anything, Matt, Rich, and returning guest host Brian Weiss, of ITECH Solutions, are in lockstep agreement.

Erick and Rich urge you to get in on compliance services even if you’re a regulatory newbie, explain why dumping low margin services regularly is a good idea, and make plans to place an order for Iron Mike Tyson’s ear-shaped cannabis edible.

A service portfolio manager works with delivery, sales, and marketing to inform your services strategy and plan investments to meet market needs.

An emerging channel-friendly version of TPM called alternative OEM maintenance (AOM) is giving channel pros a chance to cash in on so-called “technology lifecycle management.”

Disaster recovery plans are widely accepted as a way to ensure all critical data, IT systems and networks can be recovered in any event classed as an emergency. These plans also ensure that corporate business objectives can be achieved during the disruption. In short, it is a plan that keeps a business operational.

Named after a former ChannelPro executive editor who passed away five years ago, the award will grant $5,000 to a talented young woman looking to start a career in technology.

Artificial intelligence, the next frontier of automation, will be a business imperative for channel pros who want to become more agile, innovative, and competitive.