Seems like you can’t trust anyone these days, and ESPECIALLY not zoos, where the “animals” always seem to be “napping.” Really burns us up.

Erick and Rich discuss Microsoft’s cautious messaging during its Inspire partner conference, how to prevent your best techs from leaving for another employer, and the dubious opportunity now available in Cincinnati to smell a corpse flower in full bloom.

Having younger staff mentor senior executives to gain new perspective is gaining momentum as a way to develop more equitable leaders.

Online IT buying sites are increasingly popular with end users. What does that portend for the channel?

Though still a young product, Windows 365 is the most important addition to Microsoft’s cloud portfolio in years. Here’s what you should know.

Erick and Rich discuss N-able’s new solution bundle for emerging MSPs, the awesome employee training tool you already have but don’t use (hint: it’s LinkedIn), and a guy who loves pizza SO much he nearly climbed into an oven to get some.

When executed well, performance reviews can be a powerful tool for enhancing employee productivity and driving retention.

Happy (belated) 4th! Erick and Rich mark the occasion by discussing why N-able bought a cloud management vendor, why now’s a good time to focus on the bottom line as well as revenue, and why there’s something fishy about a 95-0 soccer score.

Best practices for replacing sloppy access permissions management with with permissions hygiene.

The deal adds automated support for Microsoft 365 and Azure Virtual Desktop to N-able’s capabilities at a time when SMBs are rapidly taking on-premises workloads online.