Do you like pickles? Do you like them enough to reach into a black box supposedly full of them and eat whatever comes out? We recommend re-thinking matters if your answer was yes.

Erick and Rich draw on research from Axcient to explore the costly effects of supporting multiple BDR solutions, discuss why now’s the time to refresh your marketing materials, and tell the strange tale of a man who misplaced an ear bud for five years…in his ear.

Having dedicated staff for each role tends to correlate with higher profitability in managed services.

Red. You know it when you taste it, right folks? You’ll get similarly tasty insights on this week’s show, in which Matt, Rich, and returning guest host/former MSP/EOS implementer Zac Cramer discuss the news from ConnectWise’s IT Nation Connect event, Ingram Micro’s ONE conference, and Acronis’s #CyberFit Summit, all of which were visited by Rich and Hurricane Nicole in Florida this week.

The nonprofit organization provides cybersecurity training through a variety of partnerships along with career skills and community support.

At its ONE conference this week, finance exec Kelly Carter (pictured) reminded partners that cash is king in a recession, and that financing preserves cash while sustaining growth.

Pia and Dark Cubed outline market expansion and product roadmaps for 2023.

A layoff of channel engagement staff and a buildout of the sales organization are designed to get customer acquisition costs better aligned with revenue.

The last stop on 2022’s six-city, two-day conference series designed for managed service providers and integrators serving SMBs featured a lineup of trending educational topics delivered by industry thought leaders.

Live from the final ChannelPro SMB Forum of the year, Erick and Rich discuss Cisco’s increased interest in SMBs, how to use the end of 2022 to prepare yourself for a big 2023, and a six-foot tall loaf of bread named Pan Solo.