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Written Information Security Program Template

 Business Tools
April 1, 2024 |

All businesses, including MSPs themselves, should have a WISP.

3 Ways AI Will Change the Asset Management Game in 2024

April 1, 2024 | Ram Shamanna

The primary benefit of technological innovations such as machine learning and AI is improved productivity for stakeholders of valuable assets. These innovations radically help reduce the time it takes to make a decision.

Effective Sales and Marketing Tactics: Harnessing Innovation and Partnerships

 White Paper
March 28, 2024 |

Written specifically for MSPs looking to elevate their sales and marketing strategies, this unique white paper by Dell Technologies delves into the evolving complexities of marketing but also offers valuable insights drawn from Dell’s extensive experience in the sector.

Future of Customer Service: Will AI Take Over?

March 28, 2024 |

As customers push for faster, better service, many MSPs are thinking about incorporating AI in some capacity to up the ante.

Best Speed Tests | Rugged Laptops from Distis | Shipping HW Internationally | and more

March 27, 2024 |

Hot Topics Trending on the Members-Only ASCII Group Forum March 2024 trending topics: How long do uninterruptible power supplies last? What are the best internet speed tests for 2024? Top picks for Governance, Risk, and Compliance (GRC) tools What distributors currently offer rugged laptops? Best methods to ship hardware to clients outside of Canada and […]

Selling Cybersecurity: How MSPs Can Become Crucial Partners in Managing Risk

March 27, 2024 | David Powell

MSPs should try to bring an end customer into the cybersecurity fold. Here are some ways to help drive that.

Channel Career Tracker: Q1 2024

March 27, 2024 |

Here’s our a roundup of career changes in the IT services industry for Q1 of 2024. N2WS Announces Alon Maimoni as its new chief revenue officer (CRO) Key quote from the N2WS press release: “Alon’s track record in scaling tech organizations, along with his strategic vision and hands-on approach, align perfectly with N2WS’ mission to empower […]

4 Main Culprits of Unpredictability at Work

March 25, 2024 | Anton Skornyakov

There may be some clear ways to deal with unknowns or other such challenges. Here are some things to look out for.

3 Questions with Ingram Micro’s Sanjib Sahoo on Integrating AI into Managed Services

March 25, 2024 |

Ingram Micro’s EVP and chief digital officer shares some insights on how MSPs can effectively integrate artificial intelligence into their business operations.

ASCII Edge Award Winners Revealed in Houston

March 22, 2024 |

The 40-year-old membership-based community of independent North American managed service providers stopped in Texas as part of its ASCII Edge series of events.

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