Extensis’ new creative intelligence suite offers resellers add-on revenue opportunity for Adobe Creative Cloud sales.

Effective communication with customers is crucial for ensuring that an MSP can provide the precise experiences and results that lead to exceptional customer satisfaction. Think about the methods available for collecting the data (monthly/quarterly phone calls, email surveys, in-person meetings, etc.) To optimize customer engagement, it’s essential to listen and remain adaptable, ensuring that all […]

ChannelPro Weekly is back as host Matt Whitlock chats with Manuel Palachuk about building a company culture, sailing, AI tips, and more.

IT By Design’s dynamic president challenges the MSP community to invest more in sales and marketing.

Hear from MSP peers on the launch of the new Kaseya 365 program — designed to provide a crucial package of tech services at an affordable monthly price.

The 20 MSP bolsters its national footprint with a trio of new partnerships.

Experts recommend ways to ensure staff — and leaders — are taking time for themselves.

“It’s about building trust through relationships and tailored content that addresses specific client challenges.”

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MSPs should encourage open mindedness to harness the distinct capabilities and insights of both their vendor partners and their clients. This approach involves initiating projects with a blank slate and consciously setting aside any assumptions about customer needs. This results in outside-the-box ideas getting consideration. In the same way, when customers adopt a ‘what if […]