Automating customer service inquiries, providing virtual tech support, and handling repetitive tasks are just some of the ways MSPs can utilize ChatGPT.

MSPs that understand and can advise on the intricacies of both CapEx and OpEx purchasing models will create trusted relationships with customers in all verticals.

On his first day at the RSA Conference, Joel Zaidspiner catches up with Cynet, Votiro, OpenText, and ESET.

Amid rising cyberattacks and the regulatory landscape, MSPs must equip themselves with the appropriate cybersecurity solutions to protect both themselves and their clients from threats.

The Ingram Micro Xvantage platform is now available to selected IT vendors doing business with the distributor in the United States, Canada, and Germany.

Michelle Ragusa-McBain (pictured) joins CRO Jason Carter and others on a new management team working to expand the vendor’s footprint among MSPs through efforts that include the forthcoming rollout of a revamped partner program.

Renactus focuses on making small improvements to all aspects of the business and perfecting processes over time.

The Cyber Insurance Fast Track Program, in particular, will allow MSPs who use Kaseya’s complete security stack—and their clients—to get $1.5 million of cyberinsurance coverage in minutes without any questionnaires to complete, according to CEO Fred Voccola (pictured).

audIT’s solution is the first component of what will eventually be a sales automation suite overseen by audIT CEO Frank DeBenedetto (pictured).

Announced during the vendor’s Kaseya Connect Global event today, the deal aims to turn penetration testing from a costly, time-consuming process few MSPs can afford to do more than annually into a regularly performed part of sound cyber hygiene.