Discover the mindset of successful MSP leadership. Sunny and Kam Kaila of IT By Design reveal important lessons for service providers.

The recently introduced update is designed to help managers get disaffected employees re-engaged, according to IT By Design CEO Sunny Kaila (pictured).

New resources from IT By Design, new PCs and printers from HP, Google Workspace protection from Blackpoint Cyber, and a 104-year-old woman who makes the rest of us look like wimps are among the many stories we should have told you about earlier.

IT By Design’s annual event provided IT leaders with a three-day opportunity to learn and network.

IT By Design, which specializes in custom business solutions for MSPs, is integrating Team GPS, its performance management operating platform, with MSPbots. With the integration, Team GPS provides a centralized system to manage data, communicate expectations clearly, and help hold team members accountable. MSPs will be able to identify potential issues before they become major problems and take actionable steps to create a better experience for employees and customers.

IT By Design’s fourth annual conference opens by announcing new partnerships with N-able and Vijilan Security.

A new addition to Team GPS, the “business operating system” for MSPs that IT By Design introduced earlier this year, the new module includes tools for gauging employee sentiment and rewarding employee accomplishments.

Called Team GPS, the new solution is designed to help channel pros better manage critical tasks like formulating business plans, monitoring customer satisfaction, and conducting employee performance reviews.

ITBD continues to expand its workforce globally, to support the growing demand for tech talent across the MSP channel.

Expanding ITBD’s NOC Services with SOC 2 Security and Compliance for the MSP Channel.

An innovative service designed to help today’s MSP business leaders to accelerate the growth of their businesses, leveraging an experienced CIO team and a proven blueprint to drive consistent business outcomes.

Partnership integrates cybersecurity with ITBD’s best-in-class NOC to create a powerful SNOC service with simple per-site pricing

Unveiled during the staffing and outsourced service provider’s 2020 Build IT conference today, the new offerings include an online university, peer groups, an employee performance management solution, and an MSP consulting service.

Program offers immediate access to MSP-trained engineering talent, credits back portion of the cost

The company’s outsourced NOC and help desk services, as well as its RMM virtual administrator service, now support Datto RMM, Datto’s Autotask PSA solution, and Kaseya’s VSA platform.

Grand Reopening in Chandigarh Celebrated with partner CEOs from the U.S.

Event will focus on filling knowledge gaps for owners/leaders of IT Service Provider businesses

Industry Veteran Brings MSP Expertise as Company Expands Leadership Team