Kaila discusses ways that MSPs can attract top talent and foster a positive work culture.

Discover the mindset of successful MSP leadership. Sunny and Kam Kaila of IT By Design reveal important lessons for service providers.

IT By Design’s dynamic president challenges the MSP community to invest more in sales and marketing.

The MSP and event organizer is launching several new offerings designed to support the tech services industry.

IT By Design’s fourth annual conference opens by announcing new partnerships with N-able and Vijilan Security.

IT By Design’s annual event provided IT leaders with a three-day opportunity to learn and network.

Called Team GPS, the new solution is designed to help channel pros better manage critical tasks like formulating business plans, monitoring customer satisfaction, and conducting employee performance reviews.

Unveiled during the staffing and outsourced service provider’s 2020 Build IT conference today, the new offerings include an online university, peer groups, an employee performance management solution, and an MSP consulting service.

The Build IT event, taking place this week in the New York metro area, features more than 30 workshops and breakout sessions led by top thought leaders in the industry.

Event will focus on filling knowledge gaps for owners/leaders of IT Service Provider businesses

Industry Veteran Brings MSP Expertise as Company Expands Leadership Team

Developed in direct collaboration with ConnectWise, the new offering supplements the outsourced help desk and NOC services IT By Design has been delivering for ConnectWise since last year, and precedes a forthcoming outsourced security operations center.