Fighting bravely through hotel Wi-Fi issues, Erick and Rich discuss Axcient’s new technology for protecting backup data from ransomware, a book every channel pro should read on handling difficult client discussions, and why a guy brought a tuxedo-clad llama to his sister’s wedding.

So close, yet so far away! Both in sunny Southern California, Erick and Rich discuss the forthcoming unified Carbonite/Webroot partner program, why you should hire a forensic accountant before closing an acquisition, and the $60 million reasons an Irish drug dealer should have backed up his data.

Live from Florida, our Joel Zaidspiner checks in with High Wire Networks, SALVAGEDATA, and WatchGuard for their latest and greatest news.