Resources
Webinar: Small Teams, Big Results in Managed Services
Three MSPs discuss the sales, operational, and other techniques they use to produce lots of revenue with few or even no employees.
Diversity Focus Webinar: Hiding in Plain Sight: Asian Americans and Pacific Islanders in IT
Explore the underappreciated contributions to IT and beyond made by the AAPI community, and the equally underappreciated challenges members of that community face at work.
Robin Robins on What MSPs Will Need to Stay Competitive
As the founder and CEO of Technology Marketing Toolkit prepares for her annual IT Sales and Marketing Boot Camp next month, she shares some thoughts on what’s ahead.
MSP Business School Podcast: Why Education and Exposure Matter
Join Brian Doyle, Tim McNeil, and Robb Rogers, the hosts of the MSP Business School podcast, for a conversation with our own Joel Zaidspiner about why keeping pace with the IT industry’s latest is a must for managed service providers.
M&A Today: A First-Person Look at Selling Your Business
Last year, channel pro Nancy Sabino sold her business to a larger MSP. Watch this webinar to explore the lessons she learned along the way about when to sell, why to sell, and how to sell.
GlassHive and Ingram Micro Case Study
Watch as Dennis Crupi, executive director of marketing at Ingram Micro, talks about how a partnership with GlassHive (formerly Honey CRM) brings simplicity, scalability, automation, and visibility to sales and marketing for IT partners everywhere.
Video: The Channel Pro’s Strategic Roadmap to Success, Part 6
Don’t miss a moment of Manuel Palachuk’s must-see presentation from our November 16th SMB Forum event on the seven top predictors of managed services success.
The Eaton Gigabit Network Card for UPS Cybersecurity
Eaton’s recently launched Gigabit Network Card for additional cybersecurity and faster speeds while protecting connected devices. Watch this brief video to learn how this cybersecure card can help stop hackers from stealing your data and more.
Video: The Channel Pro’s Strategic Roadmap to Success, Part 5
Watch the presentation on measuring progress against strategic goals that MSP expert Manuel Palachuk delivered at our October 6th SMB Forum in Raleigh, N.C.
Video: The Channel Pro’s Strategic Roadmap to Success, Part 4
See MSP consultant Manuel Palachuk’s presentation at our September 2nd SMB Forum event in Boston on turning big plans for your company into reality.
Diversity Focus Webinar: Why You Need a Diverse Sales Team
Join two IT industry sales and business experts as they discuss the importance of having a diverse sales team, and how to reduce some of the barriers underrepresented candidates face.
Video: The Channel Pro’s Strategic Roadmap to Success, Part 3
Watch managed services consultant Manuel Palachuk’s presentation from ChannelPro’s July 8th SMB Forum event about defining the current state of your organization’s structure, strategy, and business identity.
Video: The Channel Pro’s Strategic Roadmap to Success, Part 2
See managed services guru Manuel Palachuk’s presentation at our June 9th SMB Forum event on the why-to and how-to of performing a business analysis that will help you identify where your business is going and how to get there.
Video: The Channel Pro’s Strategic Roadmap to Success, Part 1
See MSP consultant Manuel Palachuk’s presentation at our May 6th SMB Forum event on the six key steps in defining and executing a specific, achievable plan for prosperity.
Diversity Focus Webinar: Diversify Your Tech Talent Pipeline
Learn how CompTIA’s IT-Ready program can send you trained and eager minority candidates for your next IT job opening.
Robin Robins: Reflections on the Eve of Annual Boot Camp
The founder and CEO of Technology Marketing Toolkit talks about some lessons learned in 2020 and what MSPs should be focusing on now to thrive.
Diversity Focus Webinar: Addressing Barriers to Diversity
Join two experienced channel pros for a look at some of the biggest barriers IT businesses can encounter when building a diverse organization and the most effective strategies for overcoming them.
Diversity Focus Webinar: Building Diversity into Your Culture
Channel pros Corey Kirkendoll and Erick Simpson offer advice on driving commitment to diversity, equity, and inclusion through corporate values, training, hiring and promotion practices, and more.
Diversity Focus Webinar: Attracting Diverse Talent
Learn proven techniques for finding a diverse range of job candidates and motivating them to apply for your job openings in this conversation with Paige Reh of solution provider Strategic Communications and CompTIA’s Yvette Steele.
Peer to Peer: Off the Cuff with Charles Swihart
Charles Swihart, founder of Preactive IT Solutions and amateur crooner, developed a vertical specialty then drove growth by hitting all the right notes in additional service offerings and marketing campaigns.
Diversity Focus Webinar: WANTED: (More than) a Few Good Women in IT
IT business owners and industry leaders Sitima Fower of Iconic IT and Amy Kardel of CompTIA share their experiences and advice on getting more women into the pipeline in this thoughtful discussion.
Peer to Peer: Off the Cuff with Juan Fernandez
This race car driver and MSP explains why driving at speed while anticipating your competitors’ moves is like staying ahead of the curve with customer experience as a service.
Make a Difference in the Fight Against COVID-19!
Dave Sobel, host of The Business of Tech podcast, has free resources that trusted IT advisors like you can use to spread the word to your clients about employing exposure notification technology to reduce COVID-19 infections.
Peer to Peer: Off the Cuff with Beth Burnside
Beth Burnside, owner of CMIT Solutions of Erie, talks about why MSPs need to think big, and how an early job gave her a “sweet” taste for business success.
PPP and the IRS: Understanding the Tax Implications of Your PPP Loan While There’s Still Time
New IRS rules about deducting Paycheck Protection Program expenses have serious implications for what you’ll owe Uncle Sam next April. Finance guru Rayanne Buchianico has the details you need to know now, before the tax year ends.